Medical Administrative Assistant

OCTAVIA KING

**** ******* *** **. ****** OH ***** 614-***-**** adkjul@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide administrative support and function as the primary interface between the patient and the provider. Ability to facilitate the efficient flow of patients, while remaining focused on managing priorities and ensuring patient confidentiality.

Well organized and experienced with Microsoft Word and Office Suite; Types 36 words per minute.

Resourceful, flexible, and adept at acquiring new skills in support of company objectives.

Proficient in obtaining and processing information with initiative and action.

CPR and First Aid Certified.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration Medical Assisting

Medical Law & Ethics HIPAA Compliance Pharmacology Anatomy & Physiology

Pathophysiology for Medical Office Medical Transcription Office Accounting MS Office/Word

Principals of Management Computer Information Systems Medical Billing Medical Records Management

Introduction to Medical Assistant EHR/EMR Greenway PrimeSUITE Practice Management Software

CERTIFICATIONS

Medical Administrative Assistant Certification (CMAA)

EDUCATION

Ultimate Medical Academy – Medical Administrative Assistant, 2015

Comprehensive training included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

PROFESSIONAL EXPERIENCE

The Ohio Surgery Center 10/17-present

Receptionist

Greet patients upon arrival in a timely and friendly manner to begin check in

Go over paper work and non-medical questions

Prepare charts for next surgery day

Check charts for proper documentation and signatures

Answer phone calls and direct calls to the correct receiving line

Keep the front desk organized and functioning

Buffalo Wild Wings – Sandusky, OH / Columbus, OH 07/2013 – 03/2018

Cashier / Customer Service Representative/ Waitress

Greet guests as direct point of contact, seat parties, and manage takeout orders.

Offer fast and friendly service, operate cash register, and maintain the overall appearance in the restaurant.

Work as part of a team and interact with diverse customers and staff members.

Follow all policies as they relate to customer confidentiality.

Make sure all of guest needs are met and go above and beyond for the ultimate experience

Great Wolf Lodge – Sandusky, OH 02/2013 – 01/2014

Lifeguard

Responsible for the health, safety, and welfare of guests using the swimming pools.

Observe swimmers and enforce regulations in the guarding of life and the prevention of accidents.

Rescue persons in distress or in danger of drowning and provide rescue breathing, CPR, and First Aid.

Apple Bee’s – Sandusky, OH 05/2011 – 01/2013

Hostess

Greeted guests as direct point of contact.

Served a major role in establishing the atmosphere for guests.

Took and scheduled reservations, assigned guests to tables suitable to the size of each group, escorted them to their seats, and provided menus.

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