Fran Hoffman

Little Canada, MN *****

adkjuc@r.postjobfree.com

956-***-****

Authorized to work in the US for any employer

Work Experience

plastic mold press operator

Pro Staff / IntriCon - Vadnais Heights, MN

Present

I'm certified on 5 different press. The molds make parts for medical devises . I also work in a clean room, and with a microscope, gauges, micrometer.

Shipping Clerk

CPI Card Group - Roseville, MN

December 2018 to February 2020

Scanning and getting orders ready to be shipped. We shipped FEDEX, UPS, and USPS mail. Verified address on order form and the labels matched exactly. Ensured accuracy in all orders before shipping. School

1974 Graduated Centennial High School - Circle Pines, MN Shipping Clerk

NT International - Minneapolis, MN

June 2018 to November 2018

Minneapolis, MN

Operated machine making battery casings for hearing aids and pacemakers. 100% inspection on parts for shipping. Doing final paperwork. Doing draws, sizing, and rough and final trims on different size casings. Shipping Clerk

Machine Operator

NT International - Saint Paul, MN

April 2018 to May 2018

Saint Paul, MN

Duties included putting together and packaging packets that stop corrosion in tool boxes, tackle boxes, and electrical panels, and labeling envelopes.

Machine Operator

Machine Operator Assistant

Indrotec Staffing/Meier Tools - Minneapolis, MN

October 2017 to April 2018

Duties included sorting and checking for defective parts, for example sorting needles under a microscope, looking for bent or damaged ones. Sorted and packaged parts for shipping. Had to be aware of which items were "hot" and need to be handled quickly.

Always followed proper procedures, ensuring customized packaging according to client specifications. Packaging

Print Operator Assistant

Kelly Services - Ramsey, MN

May 2017 to September 2017

Responsible for making sure cards were fed into the feeder in the correct direction and making sure there is no excess material or any damaged cards to get caught up in the machine. Performed quality checks while keeping up with the running press. Boxed and labeled items for shipping. Assisted operator in troubleshooting when press went down. Set up new pallets for each new job to stage them for an easy transition.

Manufacturing Associate

Kelly Services - Andover, MN

December 2016 to May 2017

Read and followed standard operating procedures in the testing department. Duties included making sure that products were produced on time and are of good quality. Examples include checking that wires have a good solder, testing the connection in different temperature water baths, and ensuring that the readings for all tests fell into the acceptable range. Also prepared products for shipping.

Customer Service Manager-Accounting Associate

Wal-Mart Inc - Everett, WA

July 1988 to March 2016

Helped open 2 Sam's Clubs and 2 Walmart stores. Duties included putting registers together, training associates at the membership and refund desks, and training all cashiers. Also responsible for overseeing associates' performance, monitoring the daily activities of 10-18 front end associates. Interviewed and helped trained new quality customer service representatives. Addressed negative customer feedback immediately. Helped resolve customer questions, issues and complaints. Implemented policies, procedures and processes to improve and increase customer satisfaction. Developed rapport with the customer base by handling difficult issues with professionalism and friendliness.

Education

High school diploma

Skills

• Effective problem solver

• Excellent organizational and time management skills

• Skilled in multi-tasking

• Experience in training others and providing effective feedback

• Detail oriented

• Exceptional customer service skills

• attention to detail. worked with Fedex, UPS, shipping software.

• Shipping & Receiving

• UPS

• Packaging

Assessments

Scheduling — Proficient

March 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Attention to Detail — Completed

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Numerical Reasoning Skills — Completed

March 2020

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Completed

Problem Solving — Highly Proficient

March 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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