ROBERT. G. WARUINGE
Experience
Nov **** – To date
Senior Security Officer • Wyndham Hotel, Qatar.
Jan 2018 – Aug 2019
Administration officer• Berma Enterprise, Kenya.
Jan 2015 – 2018
Loss & Prevention Officer • Ritz Carlton Hotel, Qatar.
Jan 2010 – Dec 2014
Store Manager• Robby’s Boutique, Kenya.
Education
Nairobi Institute of Professional Studies, Nairobi- Kenya
Diploma in Legal Studies
Ntinda View College, Kampala - Uganda
“A” level
TRAININGS & SEMINARS
Fire Drill – Ritz Carlton, (February and April 2017)
Information Security &Protection Training (ISPT) -eLearning Mar 2017
First Aid Training with the Red Crescent – Ritz Carlton Hotel, Oct 2016
Fire Fighting Training – Ritz Carlton Hotel, Nov 2016
Experience
Front Office & Administration
Perform data entry and scan documents
Welcoming guest as they enter/leave the building
Answer calls from tenants regarding their inquiries
Provide general administrative and clerical support including mailing, scanning and copying to management.
Loss Prevention/Security
Make regular rounds of assigned areas
Assist in any fire or other emergency situation
Assist the duty manager in inspecting the rooms
Maintain a close watch for any fire or safety hazards
Look out for keys left indoors and to ensure their safekeeping
Perform any other duty requested by LP Supervisor or Manager
Monitor and review CCTV by Observe any abnormal activities.
Protect and safeguard all hotel guests of their belongings and all hotel assets
Document, report and follow-up on safety hazards and violations of the hotel.
Dispatcher answering phone calls, giving out orders to fellow LPO for guest and associate requests. Recording or documenting incidents, and assigning keys to employees, recording packages, recording lost and found items and issuing and filing gate passes.
Sales & Marketing
Welcoming customer with a smile as they enter the shop.
Proactively ask customer how they can be assisted.
Closely monitor monthly sales target.
Handle customer concern and queries when necessary.
Maintain an awareness of all promotions and advertisement.
Monitoring deliveries to arrive on time
Career Objective
Solution-focused, diligent professional, who excels at finding solutions and handling companies objections. An individual who pursues a rewarding career where his sales and pro skills can be utilized the best way possible for achieving and meeting the company goals and sales.
References
[Available upon request.]
Al Finaa by Alfardan
Bin Mahmoud, Doha
***********@*****.***
skype: dasnjeri