ROBERT. G. WARUINGE

Experience

Nov **** – To date

Senior Security Officer • Wyndham Hotel, Qatar.

Jan 2018 – Aug 2019

Administration officer• Berma Enterprise, Kenya.

Jan 2015 – 2018

Loss & Prevention Officer • Ritz Carlton Hotel, Qatar.

Jan 2010 – Dec 2014

Store Manager• Robby’s Boutique, Kenya.

Education

Nairobi Institute of Professional Studies, Nairobi- Kenya

Diploma in Legal Studies

Ntinda View College, Kampala - Uganda

“A” level

TRAININGS & SEMINARS

Fire Drill – Ritz Carlton, (February and April 2017)

Information Security &Protection Training (ISPT) -eLearning Mar 2017

First Aid Training with the Red Crescent – Ritz Carlton Hotel, Oct 2016

Fire Fighting Training – Ritz Carlton Hotel, Nov 2016

Experience

Front Office & Administration

Perform data entry and scan documents

Welcoming guest as they enter/leave the building

Answer calls from tenants regarding their inquiries

Provide general administrative and clerical support including mailing, scanning and copying to management.

Loss Prevention/Security

Make regular rounds of assigned areas

Assist in any fire or other emergency situation

Assist the duty manager in inspecting the rooms

Maintain a close watch for any fire or safety hazards

Look out for keys left indoors and to ensure their safekeeping

Perform any other duty requested by LP Supervisor or Manager

Monitor and review CCTV by Observe any abnormal activities.

Protect and safeguard all hotel guests of their belongings and all hotel assets

Document, report and follow-up on safety hazards and violations of the hotel.

Dispatcher answering phone calls, giving out orders to fellow LPO for guest and associate requests. Recording or documenting incidents, and assigning keys to employees, recording packages, recording lost and found items and issuing and filing gate passes.

Sales & Marketing

Welcoming customer with a smile as they enter the shop.

Proactively ask customer how they can be assisted.

Closely monitor monthly sales target.

Handle customer concern and queries when necessary.

Maintain an awareness of all promotions and advertisement.

Monitoring deliveries to arrive on time

Career Objective

Solution-focused, diligent professional, who excels at finding solutions and handling companies objections. An individual who pursues a rewarding career where his sales and pro skills can be utilized the best way possible for achieving and meeting the company goals and sales.

References

[Available upon request.]

Al Finaa by Alfardan

Bin Mahmoud, Doha

+974********

+974********

adkj9l@r.postjobfree.com

skype: dasnjeri

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