Alberto Renteria

619-***-**** ● *** Broadway #*08, Chula Vista, CA ● adkj7f@r.postjobfree.com

EDUCATION

University of California, Merced December 2018

Major: Bachelor of Arts in Psychology

Minor: Bachelor of Science in Education

LEADERSHIP SKILLS

● Alpha Kappa Psi New Member Educator (2018)

● Fraternity & Sorority Council Executive Vice President of Fraternities (2018), Vice President of Administration (2017)

● Kappa Sigma Superlative/Banquet Event Coordinator (2017), Philanthropy Chair 2016) SKILLS

Project Management Salesforce Bilingual (Spanish) Microsoft Suite Digital Marketing Event Planning Networking EXPERIENCE

Pre and Post Installation Administrator March 2020 - Present Semper Solaris Construction, Inc. El Cajon, CA

● Managed the pipeline of customers in a variety of work queues (pre-site, overlay and NEM) on Salesforce

● Advocated for the customer and engaged with the appropriate staff to ensure projects met service level agreements

(SLAs) and timelines

● Advocated for the company and used knowledge and sincerity to overcome customer frustrations around construction challenges

● Provided daily reports and updates to management while preforming other duties and tasks as needed Student Staff Advisor May 2017 - December 2018

UC Merced Office of Student Life Merced, CA

● Supervised and advised over 300+ clubs and organizations on event planning & conflict mediation

● Administered, evaluated and oversaw events to align with the University values, schools policies and risk management

● Performed administrative functions, record keeping, and intensive communication with University vendors

● Inspired and empowered UC Merced students to become transformational leaders of positive social change through organizing weekly trainings for Clubs and organizations to best support their clubs and meetings Student Assistant January 2017 – December 2017

Student First Center Merced, CA

● Engaged the student population via social media by promoting dates, deadlines, and events, while also managing our school’s mascot social media accounts (Rufus Bobcat)

● Acted as a receptionist for the Executive Chancellor Suite, answering the main phone line to campus while responding to online chat inquiries regarding Financial Aid, Registration, and Admissions

● Answered and accessed confidential information regarding Financial Aid/ Registration

● Created Digital designs through Adobe Photoshop and uploading them to the LCD screens around campus Teaching Assistant January 2017 – May 2017

UC Merced- Natural Science of Education Program Livingston, CA

● Role included organizing paperwork, scanning important copies, and composing excel sheets

● Offered advice to students that needed guidance in a variety of subjects, such as, math, science, and English

● Properly communicated with teachers of how to improve a better learning environment for growing students

● Assisted teachers by facilitating classes at least five times a month and leading break out groups

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