LEAHVI P. LIBO-ON

+63-951******* Ph Contact

**021677 WhatsApp and Viber

adkj6b@r.postjobfree.com

** ***** ***

Brgy. Lunec Malasiqui Pangasinan Philippines

OBJECTIVE

To obtain a position in a dynamic firm that will enable me to utilize and maximize my excellent analytical, management, and customer service skills highlighted with efficiency and integrity in the best practice ways into achieving the company’s goals.

PERSONAL SUMMARY

6 years work experience in Banking, Sales, Customer Service and Human Resource Industry.

Deep understanding in finance and administrative duties.

Excellent analytical, communication, problem solving and customer service skills.

Self-directed and highly motivated team player with a great work ethic and can-do attitude.

Energetic, positive, and highly motivated person.

WORK EXPERIENCE

July 15 2018 – Dec 15, 2019

Interior Design Sales and Project Coordinator

Lifestyle I.D PTE, LTD. Singapore

JOB DESCRIPTION:

Discuss and propose interior design ideas to prospective clients.

Plan and propose inspiration for interior design concepts and standards.

Provide accurate and competitive quotation as the design plans proposed.

Facilitate intensive coordination support with outside vendors/contractors off and on-site.

Assist the department with the preparation of graphics and 3D renderings.

Attend site meetings and ensure timely delivery of projects.

Assist the office with general clerical support.

Perform other projects and duties as assigned by the Manager.

August 1, 2017 – April 4, 2018

Restaurant Supervisor

Barstow Holdings PTE, LTD. Singapore

JOB DESCRIPTION:

Ensure that restaurant is fully prepared, cleaned and organized for daily operation.

Facilitate and maintain administrative functions such as inventories, orders, employee attendance and counseling.

Resolve guest concerns and complaints.

Assign posts and designated duties.

Direct and supervise staff members.

April 2016 – July 2017

Customer Service Officer

LIFESPA Bugis Pte Ltd. Carlton Hotel Singapore76 Bras Basah Road, Singapore

JOB DESCRIPTION:

Answer queries via phone calls or customer emails

Handle multiple customers accordingly at the same time

Handle customers complaints; feedbacks and update with the management

Responsible for customer’s booking of their appointments

Responsible in handling monthly sales report

March 2014 – Feb 2016

Customer Service Executive SUNDRIES

Metropolitan Bank and Trust Company, Makati Philippines

JOB DESCRIPTION:

In charge of opening of New Accounts

Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.

Conduct and maintain, verify, balance allocated cash drawer, including proper trial balancing all through the day

Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.

Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.

Aug 12, 2012- Feb 2014

Accounts Executive

Cocolife Insurance Company

Makati, Philippines

JOB DESCRIPTION:

Underwriting of Application Forms of the OFW

Preparing Statements of Accounts

Issuing of Individual Proof of Cover for Insured Migrant Workers

Monitoring of Cancel Transfer and Change agency Accounts

Preparing the Debit Credit Memo Report

TRAININGS

CEI (Certificate for Employment Intermediaries – Basic) Certified

Certified Anti- Money Laundering Act (AMLA)

Bank Fraud

Bank Internal Control for Audit

Check Clearing Operations and Processes

Counterfeit Detection

Signature Verification

Unit Investment Trust Funds

SKILLS

Highly skilled in receiving and processing all banking transactions including; verifying transactions, checking and savings account withdrawals and deposits

In-depth knowledge of maintaining positive customer relations by means of proper handling of all transactions, in keeping with established procedures

Hands-on experience in exercising discretion, judgment, and proposal about transaction problems and inquiries

Excellent spoken and written communication skills

Dedicated and detailed—high level of accuracy and strong attention to detail

Computer: Skilled in MS Word, Excel, and Banking Software

Upselling skills Proficiency

EDUCATION

Tertiary Education

Bachelor of Science in Business Administration

Major in Financial Management

University of the Cordilleras – Baguio Philippines

Graduated: March 2012

Secondary Education

High School Diploma

Lyceum North Western University - Philippines

Graduated: 2008

PERSONAL INFORMATION

Gender: Female

Height: 5’3”

Weight: 55 kg

Availability: Immediate

CHARACTER REFERENCES: Available upon request.

Contact this candidate