Sales Assistant

Dashonique Moné Fitzgerald

* ********* **, *********, ** 07111 • adkj3p@r.postjobfree.com • 516-***-****

EDUCATION:

Nassau Community College, State University of New York, Garden City, NY

Liberal Arts Science Humanities and Social Science, Associates in Liberal Arts December 2016

Farmingdale State College, State University of New York, Farmingdale, NY, expected spring 2021

Cumulative GPA: 3.6/4.0

Honors: Dean's List: Fall 2015, Spring 2016

WORK EXPERIENCE:

Forever 21, Huntington, NY – Assistant Manager May 2017 – January 2019

Scheduling store’s team

Replenishing sales floor with fresh merchandise and adjusting product placement based on floor set planning and execution, updates, launches, loss prevention, and zero selling reports

Training sales associates to achieve sale’s goal

Conducting interviews and completing the new hire process

Observing for shrink/shoplifting

Maintaining the presentation and conditions of sales floor

Responding to customer’s complaints and adjustments

Hosting store meetings along with the management team

Victoria’s Secret, Hicksville, NY- Sales Specialist June 2016 – May 2017

Customer servicing to increase sales for the store, had to achieve $250 sales per hour by knowing and selling current promotions

Cash wrap

Customer Loyalty by e-mail capture and signing them up for credit cards

Observing for shrink/shoplifting

Chiropractor’s Office, Westbury, NY – Receptionist April 2015 – June 2016

Welcomes patients by greeting them, in person or on the telephone, answers or refers inquiries, and follows up with patients

Maintains security by following procedures; monitors logbook, verifies insurance, file patient records, input data electronically, and handles money transactions

Panera, Plainview, NY – Sales Associate November 2013 – August 2014

Welcomed and greeted customers, helped customers through the ordering process, handled food preparation, sanitation, and customer service

Operated cash registers, worked in the drive-thru as well as a barista by preparing and serving an array of beverages and sanitized work areas, utensils, and equipment

McDonald’s, Plainview, NY – Crew Member and Crew Trainer June 2012 – September 2013

Worked the front counter and drive-thru, prepared food, operated cash register, cleaned the restaurant, and helped customers through the ordering process

Assessed crew member’s skills, offered them extra help when needed, and was responsible for training crew members for their day-today work serving customers, preparing food, keeping restaurants and kitchens clean, and working well as part of a team

VOLUNTEER EXPERIENCE:

Freeport Church of God’s Outreach Program, Freeport, NY – Volunteer September 2010 – November 2019

Help prepare meals, set up the dining area, clean the kitchen and dining area, manage the logbook of visitors and seat them accordingly, and interact with visitors in order to relieve them of their daily life burdens

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