Social Media Assistant
Resume:
Amy Feltus
Assistant
Hinesville, GA *****
***.******@*****.***
Office Assistant, hard working and wanting to learn and grow with a great company. Authorized to work in the US for any employer
Work Experience
Office Manager
TV Guys - Savannah, GA
December 2018 to May 2019
Customer service and support, maintain records and accounts on customers, invoices and collections, scheduling, dispatch, maintaining social media and email accounts, maintaining company website Office Assistant
O'Leary's Heating and Air - Savannah, GA
July 2017 to July 2018
Contact customers by phone, text or email and schedule maintenance. Collect payments and prepare invoices to be mailed or emailed. Order equipment and ensure techs have all the information and materials to complete work orders in a timely fashion. Create flyers and maintain client data base. Internet Sales and Customer Service
Carl Gregory - Savannah, GA
September 2014 to December 2014
Quit due to deployment and family. Find and sell vehicles for customers by way of internet search, answer questions customer has, answer 21 line phone, assist customers with paperwork. Data Collector
Combined Technical Services - Fort Stewart, GA
August 2014 to September 2014
Temporary position. Data Collection of Military vehicles Volunteer
Army FRG - Fort Stewart, GA
2007 to 2011
Responsibilities
Assistant FRG leader. Party planning, fund generator, public interests for donations and sponsorships Accomplishments
2 Star of the Marne Awards
Skills Used
use of Windows, cash register, dealing with the public Volunteer
Army FRG - Fort Irwin, CA
April 2004 to April 2006
Responsibilities
Raising funds, planning parties, generating company interests(donating items, sponsorships), funeral arrangements
Accomplishments
Combat Spur award
Skills Used
being level headed in high stress positions, computer usage of windows programs, ability to talk to the public
Supply Specialist
US Army - Fort Hood, TX
March 2000 to April 2001
Shipping/receiving and ordering, maintaining files on all soldiers and equipment in the unit Education
high school diploma
Corning East High School - Corning, NY
Skills
• Customer Service (2 years)
• Windows (10+ years)
• Multi-Line Phone System (1 year)
• Data Entry
• Word
• Front Desk
• filing
• inventory
• excel
• Receptionist
• Billing
• Microsoft Office
• Scheduling
• Outlook
• MS Office
• Organizational Skills
• Time Management
• QuickBooks (1 year)
• Clerical
• Accounts Payable
• Accounts Receivable
• Data Collection
• Social Media Management
• Event Planning
• Personal Assistant Experience
• Office Management
• Payroll
• Shipping & receiving
• Phone etiquette
Military Service
Branch: Army
Service Country: United States
Rank: E2
March 2000 to April 2001
Receiving, inspecting, loading, segregating, and delivering installation supplies and equipment. Operating unit-level computers
Preparing all unit and organizational supply documents. Maintaining automated supply system for accounting of organizational and installation supplies and equipment.
Issuing and receiving small arms
Securing and controlling weapons and ammunition in security areas Scheduling and performing preventive and organizational maintenance on weapons Coordinating supply activities
Posting transactions to organizational and installation property books and supporting transaction files Awards
Order of the Combat Spur
June 2004
Dedication and above and beyond the call of volunteer work Certifications and Licenses
Driver's License
Assessments
Personality: Customer Service Fit — Highly Proficient July 2019
Assesses personality traits that result in high-quality customer service. Full results: Highly Proficient
Administrative Assistant — Proficient
July 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Attention to Detail — Completed
July 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Customer Service Skills — Proficient
July 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Organizational Skills — Proficient
May 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Personality: Hard-Working — Highly Proficient
April 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Data Entry — Familiar
April 2019
Measures a candidate's ability to accurately input data and effectively manage databases. Full results: Familiar
Receptionist — Proficient
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Customer Service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Administrative Support — Familiar
May 2020
Using basic scheduling and organizational skills in an office setting. Full results: Familiar
Work Style: Reliability — Proficient
January 2020
Tendency to be dependable and come to work
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
January 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Management & Leadership Skills: Planning & Execution — Familiar May 2020
Planning and managing resources to accomplish organizational goals. Full results: Familiar
Retail Customer Service — Highly Proficient
April 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Typing — Completed
June 2020
Transcribing text using a standard keyboard
Full results: Completed
Cashier Skills — Highly Proficient
June 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Highly Proficient
Filing & Organization — Highly Proficient
June 2020
Arranging and managing information or materials using a set of rules. Full results: Highly Proficient
Typing — Completed
June 2020
Transcribing text using a standard keyboard
Full results: Completed
Sales Influence & Negotiation — Highly Proficient
July 2020
Influencing and negotiating with customers.
Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Completed
July 2020
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Data Entry — Highly Proficient
July 2020
Entering data quickly and accurately
Full results: Highly Proficient
Administrative Support — Familiar
May 2020
Using basic scheduling and organizational skills in an office setting. Full results: Familiar
Customer Service — Proficient
May 2020
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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