ivy Gardner

***** ********* ***** ***

HOUSTON, TX 77449

adkj1w@r.postjobfree.com

832-***-****

Profile

Excellent verbal and written communication skills and possessor of strong work-ethic.

Cultivates reputation of reliability and trustworthiness with customers and fellow team members.

Excellent customer service skills; fosters superior relationships at any level.

Proven interpersonal skills, approachable for any kind of constructive criticism.

Creative, self-disciplined, detail oriented.

EDUCATION

CCNA CISCO ID: CSCO12987101 May 2016

CISCO CERTIFIED SPECIALIST: CSCO12987101 Feb. 2020

CISCO CCNP ENTERPRISE: CSCO12987101 Sept. 2020

Technical Management, Bachelor of Science Oct. 2008

DeVry University, Houston, Texas

Associate of Applied Science in Computer Networking Systems Technology July 2006

Remington College, Houston Texas

EXPERIENCE

Data Engineer Design Architect

HP Enterprise/Insight Global Houston, Texas August 2015 - Present

Experience in enterprise network design.

Experience in separation of the Enterprise HP network Globally.

Architect and provide BOM solutions for defined customer opportunity.

Assist with defining and presenting network solutions and proposals to customer.

Experience in wireless site survey and design using Airwave Heat Map Survey.

Defines, documents, and enforces network system standards.

Redesign network equipment; complete re-IP/new IP allocation of enterprise networks.

Create, maintain and modify an IP network's hardware, software and virtualized components

Redesign of IP network equipment; complete re-IP/new IP allocation of enterprise networks

Responsible for making recommendations on technology used to replace end of life network equipment.

Responsible for ensuring all HP policies and procedures were followed in the design and implementing of new networks

Plan VLAN deployment based on HP and IEEE standard 802.1Q.

Deploy and configure various platforms of 3com, HP ProCurve, Aruba and Cisco network devices.

Trouble shoot Network devices.

IT Support Technician

MD ANDERSON/Calance Houston, Texas May 2014- June 2015

Support MD Anderson Hospital network and voice infrastructure.

Maintain the day to day network operation.

Install, configure, and deploy new Cisco 4510 and 4507 switch upgrades. Documentation of the network.

Trouble shoot network and Voice issues.

Monitor, configure, installs and replace network equipment. Switches, routers, and AP.

Install new setup move, add, or change on phones.

Program phones with Avaya ASA.

Project Lead / MAC Tech

HP/BBNS, Houston Texas March 2007-May 2014

Manage the installation of Avaya gateways 450 and VOIP phones.

Installation of Cisco 3560, 6500, and 4500 series

Installation, configuration and deployment of HP 3500, HP 5406, and HP 5412 switches

The installation and maintenance of HP Pro-Curve Switches and 3 Com routers.

Support and trouble shoot Level 1 network issues. Install LAN, WAN, Access Points, and Check point firewalls.

Upgrade network infrastructure. Decommission of legacy network.

Survey the network topology and document.

Install and test fiber backbone and copper horizontal and vertical cabling.

Install circuits.

Reimage laptops

Avaya PBX administration.

Move, add, and change phone and network connections.

Install lab L2 switches.

Lead Tech.

Integrated Network Solutions, Houston Texas February.2006 – January. 2007

Lead a crew of 6 employees

Installed fiber optic and copper cable.

Testing of the fiber and copper installation for activation.

Set up pc and printers

Trouble shoot network hardware

Troubleshoot basic network, software and printing problems on computer workstations

Lead Tech April 2004 – Feb. 2006

Certified - Staffing Agency, Houston, Texas

Install fiber and copper back cabling.

Test the installation of the fiber and copper cabling.

Troubleshoot network issue.

Install POS system.

Install cisco wireless access points

Technician June 2002 – Mar 2004

Kenmor, Houston, Texas

Install fiber and copper back cabling.

Test the installation of the fiber and copper backbone.

Troubleshoot network issue.

Install and troubleshoot cisco wireless access points.

Troubleshoot phone issue

Technician I Feb.1999 - June 2002

Fisk Information Technology, Houston, Texas

Install fiber and copper back bone cabling.

Builds Rack elevations. Mount network equipment L2, L3.

Test the fiber and copper cabling.

Install the infrastructure

Trouble shoots pc and network issue with the end user.

Windows migration and rollouts.

Troubleshoot phone issue.

SKILLS

Networks

Installation/ Configuration

Ethernet Networks

Networking P2P

Fiber Optics

ST, SC, AND LC

LAN/WAN

Protocols EIGRP, OSPF

Routers / Switches

Hardware

Installation/ Configuration

Switches

Cisco 3560, 4500, and 6500 series

HP 3500, HP 5406, HP 5412 ProComm

Aruba 5400 & 3800

5800 series.

Routers

Cisco 6500 series

Cisco 4500 series

3com 7510, 5900, and H3C 50-60

Access Points

Aruba 325,335, 555

HP 460 and HP 422

Software

Orion

IPAM

Infoblox

HPSM

Installation/ Configuration

Definity site

Administrator

Secure CRT

Putty

Tech Support

System Troubleshooting

Configuration

Upgrades

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