Executive Customer Service
Resume:
Margie Brangers
Shepherdsville, KY 40165
**********@**********.***
Objectives
A motivated administrative professional seeking a position in a challenging environment. Over thirty years of experience, successfully providing administrative and secretarial support to multiple committees. Well-developed communication and customer service skills. Proven ability to efficiently plan and manage multiple assignments to meet tight deadlines. A proactive problem solver who gets the job done.
Education
1983 – Bullitt Central High School Diploma
1984 – Sullivan College of Business Diploma
Executive Secretarial Finishing Summa Cum Laude
1985 – Sullivan College of Business Associate of Science in Business
Professional Secretarial
Experience
1987 - 2019 Vice President of Builder Relations
Building Industry Association of Greater Louisville
(formerly Home Builders Association of Louisville)
1000 North Hurstbourne Parkway, Louisville, KY 40223
Staff liaison to Registered Builder Committee, Education Committee, Workforce Development Committee, Remodelers Council and Codes & Standards Committee. Also staff liaison to public shows – Home, Garden & Remodeling Show, Tour of New Homes, Homearama and Tour of Remodeled Homes.
Some duties performed on a regular basis: Scheduled committee meetings, handled consumer complaints, processed builder and remodeler applications, tracked builder and remodeler continuing education requirements, worked closely with education instructors. Responsibilities for public shows too lengthy to list. Breakdown of responsibilities provided upon request.
Skills
Microsoft Office including Excel, Outlook and Word
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