RESUME

Personal Information

Name

VICKY VINAYAK KHANDALE.

Date of Birth

19th July 1989

Marital Status

Married

Gender

Male

Nationality

Indian

Language known

English, Hindi, Marathi

Hobbies

Playing Cricket

Mailing Address: H/208,Sarve no 98 (1 and2), Mateshwari Nagar,Apeksha Coplex,Matheran Road,

Akurli,Taluka-Panvel, Jilha Raigarh,Pin code-: 410206

Phone: 810-***-****.

Email: adkixf@r.postjobfree.com

Education Qualification

Degree

School /College

College

Month & Year of exam

Class

Secondary School Certificate (SSC)

Dr. D.B.Kulkarni Vidyalaya ( Dadar )

Maharashtra State Board for Secondary and Higher Secondary Education

March 2004

2nd

Higher Secondary School Certificate (HSC)

Dr.Ambedkar collage of commerce and Economics

(Wadala)1

Maharashtra State Board for Secondary and Higher Secondary Education

March 2006

2nd

T.Y.B.COM

Dr.Ambedkar collage of commerce and Economics

(Wadala)

Maharashtra State Board for Secondary and Higher Secondary Education

APEARED

Technical Skills : Computer Hardware and Networking completed in JETKING INST.

Advanced Excel Completed in Shirodkar computer.

Vlookup, Hlookup, Pivort, IF functions,Google sheet,google form.

Microsoft word and Power point Preparation.

Operating System : Windows 2000, Windows XP, Windows 7, windows 10.

1.Last working with “CMS INFO. SYSTEM ”.

Designation: “ATM Associate Executive”. July’ 2019 to Nov’2020.

Job Profile and Responsibilities:

CMS is a company who Replenish (Load) the Amount in ATM Machine as per Bank/MSP scheduled on daily basis.

oWe have to tack daily follow-up with respective locations, regarding CBR entries.

oWe are collect the reports of loading from various branches which are under CMS through Mail or CMS Software.

oAfter that we gate escalation regarding ATM missing, Opening/Closing mismatch, Overage/Shortage confirmation, VCB mismatch.

oPreparing the MIS Reports as per the Requirement of Clients and send them on Daily Basis.

oTracking each and every queries (Escalation) which is send by the Clients & solve them on Daily Basis.

oPreparing Monthly Billing MIS as per Client requirement at the end of every Month.

oIn EOD we do cross check MIS with previous CBR entries for revised report.

Experience 2 : 1 year working as a Business development executive(MIS PROFILE) in Paperpicks

pvt.ltd.(July 2018 to june 2019)

PAPERPICKS PVT.LTD JOB PROFILE:

Designation-Business development executive

Browsing through internet and identifying relevant prospects/customers.

Ability to research on various industries on basis of criteria provided.

Comfortable working on various social media portals like Facebook and Linkedin for Data Mining.

Experience 2 :HDFC BANK ( MERCHANT SERVICES DEPT.)

: 7 year working in HDFC BANK MERCHANT DEPT as charge back executive and

MIS executive. (Feb 2012 to June 2018)

Description : Merchant Services (POS Machine and PG get-way)

Designation : Charge back Executive and MIS Executive.

JOB PROFILE

1. Handling payment hold issues of merchants by coordinating with Refund Dept.

2. Handling Merchant queries through mail & CRM (Software).

3. AMEX File processing TID request

4. Auth cancellation for pre-Auth transactions performed in hotel industry.

5. Handle for Daily Basis, Weekly Basis MIS.

6. Solve to online getaway payment issue regarding dispute raised by issuing bank.

7. Coordinate with Merchant for charge back related issues/ cases via mail.

8. Sending Charge back Intimations via mail to retrieve documents as per charge back disputes on daily Basis.

9. Coordinating with central ops team for case re-presentment, status, pending issues and reversal.

10. Publishing outstanding and MIS reports.

Declaration:

I hereby state that the above given information is true to the best of my knowledge and belief.

DATE:

PLACE: MUMBAI (Vicky V. Khandale)

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