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Manager Developer

Location:
Miami, FL
Posted:
February 26, 2021

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Resume:

Over ** years of IT experience, with *+ in design and implementation of modules on Adobe CQ / AEM 5.6.x - ; 6.x - 6.5. Implemented AEM Templates, Custom Components, Dialog, Workflow, Experience Fragments, Content Fragments, Models, Assets, MetaData, GraniteUI, Adobe Marketing Cloud Tools, and CMS administration tasks. 2+ years with Adobe Classic Campaign v6 (Neolane) developing campaigns, XML, Schema, and workflows. Consultant in projects ranging from small to medium applications. Highly motivated professional, defined, maintained, implemented and enforced style guides and standards. Attended design and code reviews, and team meetings.

Skills and Knowledge Experience

● Languages: HTML5/CSS3, PHP, XML, XSL, JSON, JavaScript, Java, and Sightly.

● Graphics: Photoshop, Illustrator, Fireworks, Zeppelin .

● Frameworks: jQuery, LESS, SASS, Compass, Bootstrap, Granite UI, and ExtJs.

● IDEs: IntelliJidea, Eclipse.

● Operating Systems: Unix, Linux, MS-Dos, Windows.

● Management / Deployment Processes: Bitbucket, GitHub, Perforce, Jira, Confluence, Jenkins and Maven; Scrum methodology.

● Database Systems: SQL Server, MySQL and JCR.

● Content Management Systems / E-Commerce: AEM (CQ5), Magento and Drupal. Adobe Experience Manager:

Consultant / AEM Team

December 2016 - Actual

● Conducted and led AEM Training and Coaching Practice: Prepared Study Guides and Exercises to get new AEM Developers on board, including: Setup Environment, Templates, Experience Fragments, Content Fragments, Components, Dialogs, HTL, and Sling Models.

● AEM/CQ5 Developer: Implemented Sling Models, Components, Assets, Workflows and integrating Adobe Launch, Adobe I/O Services with AEM.

● DevOps: Setup AEM Servers, Certificates and Jenkins in Amazon Web Services AWS.

● Created and participated in proof of Concepts, Deployments using Adobe Sandboxes.

● Services, Bundles, and Packages with AEM: JCR, Apache Sling, Apache Felix.

● Experience with AEM6.x implementing: Digital Asset Management setting up MVP Image Renditions, Adobe Campaign Classic, User Permissions and Basic Workflows.

● Front-End experience with HTML5, JavaScript, Handlebars Templates, Sightly, Granite, ExtJS and CSS3 (CSS Pre-compiler with Less or Sass).

● Created, Tested and implemented Components based on Content and Architectural Designs.

● Analyzed and identified Bugs.

● Participated in meetings to discuss enhancements and new requests with the Agile Methodology.

● Worked with Twigs using Drupal 8.

Adobe Experience Manager:

AEM Consultant / TV Azteca - Mexican Mass Media Company July 2016 - October 2016

● Participated in Proof of Concept developing components with AEM. Fernando H.

Adobe Experience Manager

Certified Developer

● Analyzed requirements and needs of client for viability of project.

● Gathered information analysis and design.

● Participated analyzing project requirements to implement best practice solutions.

● Involved in key design discussions and approaches with Stakeholders.

● Provided AEM solutions based on the requirements.

● Closely worked with Business and Stakeholders for obtaining business requirements and educating them how AEM works.

● Documented all high level design documents and business requirements.

● Designed Solutions for complex requirements and use-cases. September 2013 – August 2016

Consultant / Technical Analyst / Quest Diagnostics Mexico

● Implemented the PACS (Picture Archiving and Communications Systems), following Radiology and ultrasound workflows. Implemented DICOM (Digital Imaging and Communication in Medicine System)

● Administration and clinical training for team members, physicians, administrators with the new functionalities. Troubleshooted, modified systemic settings, notified and initiated repair, install peripherals and test systems. Enabled the Remote access for Telemedicine.

● Managed workflow processes and imparted technical support (Osirix MD, Samsung, FujiFilm systems).

● Extended end-user training and aided with statistical data.

● Maintained Laboratory’s imaging informatics Quality assurance program.

● Established processes and installed applications.

● Coordinated with vendors and carried out upgrades.

● Worked prototypes to send results by email, CD, and Web.

● Provided 24 x 7 on-call coverage for user support. September 2006 – August 2013

Credit E-Trading Application Developer/Application Analyst/Hewlett-Packard Mexico

● Maintained and implemented new functionalities including Enterprise Content Management Systems

(CMS and CRM) and E-Commerce applications (Newton).

● Implemented HP Stores in Colombia, Venezuela and Mexico improving customer ease of use and clarity information.

● Implemented Ultra Low Cost Support program in Mexico for Out of Warranty repair parts.

● Reduced errors by over 50% by troubleshooting price quotes and invoicing.

● Created extranet based-customer relationship systems allowing partners to track real-time progress of customer application and reducing processing time from 90 to 30 days.

● Upgraded product with new features, opening code to accommodate customer language and platform preferences, improving interface and increasing security to track sales and repair orders (Newton).

● Conducted stress tests to meet quality standards.

● Involved in requirements gathering and analysis from the existing system (VPOS and Peixe E- Commerce Tools) allowing websites to accept online payments using custom tags in the web tier to dynamically generate web pages.

● Implemented the development support with workflow SharePoint and ITIL best practices for production hot-fixes.

● Contributed to the development of new concepts and to improve existing techniques. August 2004 – August 2006

Consultant and Support / Interpublic Group, LOWE, and McCann Erickson Mexico

● Analyzed extensively code and data and best practices for optimization of algorithms. Responsibilities included code profiling and extensive documentation for MyOffice and MyTimesheet web applications to reduce errors in production.

● Analyzed client feedback on needs, referral statistics and internal data.

● Recommended and facilitated changes in the implementation process, working with product management team to accomplish the company's goals. Worked with Hong Kong and Brazilian teams for the implementation of MyOffice application. Created guidelines and templates, Created product demos, graphics, layouts and brochures for the company.

● Involved with definitions and interface with SAP and MyOffice.

● Designed DTS service with SQL Server, LDAP and interaction with users to close sessions according to MyTimesheet with Macintosh and Windows clients.

● Introduced personalization, varying the applications available to the current user, structured data could be loaded according to configuration, feeding configurable dashboard, developed Domain validation Macintosh and Windows platforms.

● Collaboratively developed new projects with senior managers negotiating and expanding alliance terms along technical goals and timelines.

● Worked on storyboarding, prototypes, layout and content of MyProject, MyWorkgroup applications. June 1999 – July 2004

Support Engineer, Developer, and Technical account manager. / Qualita / Microsoft Mexico

● Acted as technical resource and coordinated with other groups to assist customers in use, support and implementation of Microsoft solutions for complex scope of issues. Developed understanding of customer's computing needs for different clients such as: Blackberry, Intermec, Telmex, Minera Mexico, Telmex, IMSA, Cadbury. I built and maintained strong working relationships and managed accounts effectively with virtual account team.

● Ensured the highest level of customer satisfaction for designated set off strategic Premier clients

(Blackberry, Intermec, Telmex, Minera Mexico, Telmex, IMSA, Cadbury). Developed cross-functional teams and facilitated communications to resolve design issues, debug software, provide answers or brainstorm innovative technology solutions including testing patches, software updates, development and installation rollouts.

● Environment supported both production and development environments containing servers and PC running MS DOS, Win31, Win95, Win98, WinNT4, Exchange, IIS, DNS, DHCP, Implemented Y2K, Axapta, CRM, Dynamics, Crystal Reports, HTML, IIS, Front Page, Office, Internet Explorer, Access, SQL. C++, Visual Basic, Visual Basic for applications.

● Performed technical support, Fixes, patches, troubleshooting, resolution, field service scheduling and dispatching.

● Maintained data for monitoring and polling customer devices remotely.

● Reduced redundant escalations, set customer expectations and enhanced customer experience by helping bridge gaps between Sales Operations and Service Delivery for new customer accounts.

● Achieved productivity and performance goals by leading, motivating, mentoring, coaching and developing and implementing training.

Education:

Universidad La Salle, September 1999.

Degree: Information Technology. 5 years.

Mexico City.



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