ILONA BITMAN 647-***-**** adkifz@r.postjobfree.com Vaughan, Canada.

Objective: QA Technical Lead/ QA Lead/ Experienced Quality Assurance Specialist/ Senior Security QA Engineer

Highlights of Qualifications:

Experience in Software Quality Assurance Industry specializing in WEB/ Cyber Security/ WAF/ Vulnerability/ CLOUD/ Real-time embedded/ Mobile/ Telecom/ SaaS/ IVR/ AODA/ Accessibility /Database /Telecommunications /Telephony applications including over 3 years of experience leading QA teams.

Strong SQA leadership skills and experience in Agile/ Scrum/ Waterfall/ SDLC/ Continuous Integration and Delivery models.

Possess in-depth knowledge and experience of Web applications: API RESTful and SOAP, Web Services, HTTP/HTTPs protocols, JavaScript, cookies/sessions.

In-depth experience and knowledge of various testing methodologies: Client-Server, WEB, Functional, GUI, Sanity, Integration, Regression, Verification, Validation, Performance, Load, Stress, Performance and User Acceptance (UAT) testing.

Hands-on experience in creating, maintaining and running automated test scripts using automation testing tools such as JMETER, SoapUI, Postman, Wireshark, Spirent Avalanche, IntelliJ, Visual Studio Code, Eclipse, Curl Loader, Selenium WebDriver, Poster and Web Stress.

Knowledge and experience in Functional, Non-Functional & Regression testing types as well as in Performance, Load, Stress, Stability, Integration and other types.

Experience working with programming languages and scripts in Java/ Groovy/ Python/ HTML/ CSS/ C#/ BDD/ Gherkin/ SQL/ MongoDB/ NoSQL/XML and JSON.

Accurate, detail-oriented, quick learner with proven ability to work well both independently and in a team-oriented environment and stay focused under pressure while meeting deadlines.

Employment History:

Ontario Telemedicine Network February 2019 – Current

QA Engineer Lead(Contract)

Led all the QA activities for the new OTN website and Physician platform including Accessibility improvements for AODA legislation, Level AA /WCAG 2.0.

Performed evaluation and verification for Usability, Accessibility, Web Application testing using automation tools such as Browser Developer tools, SqlDeveloper, I AM - Identity Access Management, CRM, InVision App Digital Product Design platform, WAVE, JAWS and NVDA Screen Readers, browser Developer tools, MS Teams, Simulators, Nu HTML Checker, JIRA, Selenium WebDriver and AXE on multiple browser platforms.

Reviewed product documentation (InVision App/User Stories) to understand testing requirements and objectives.

Created test data and effectively used tools and environments as required for testing.

Performed Accessibility, Automation, Data Base, UI Design, WEB, Functional and Regression testing for Mobile and Desktop application.

Reported failures, reproduced problems, managed defects, and verified fixes.

Locating UI elements using and comparing expected test results against actual application behavior.

Canadian Tire September 2018 - January 2019

Performance QA Engineer (Contract)

Project: Canadian Tire’s (E-Commerce) in-house solution replacement with SAP CAR via Cloud Implementation. SAP CAR takes Customer Transactional Data from multiple sources and consolidates it for the Retailer, so that the gathered data can be quickly analyzed for customer loyalty, better pricing, etc.

Reviewed product documentation (Epics/User Stories) to understand testing requirements, test environments and objectives, resources and time evaluation.

Validated SAP CAR (Customer Activity Repository) Cloud implementation in Agile /Scrum methodology while using different technologies and tools including MySQL, Webservices, Restful API, Poster, Micro Services, NodeJs client and Linux Servers.

Conducted different types of testing for E-Commerce solution including System Testing, ETL, Big Data, Non-functional Testing, Data Validation, and End-to-End Testing.

Conducted Performance testing for WEB and REST API-based applications and tested new features using the JMeter performance testing tool.

Executed Performance test cases on GCP Cloud by using the JMeter tool and submitted test reports to QA Manager and Project Manager.

Worked with tools such as JIRA, SQL, JMeter, Postman, Confluence, Putty, Swagger, Cmder, WinSCP, and Linux Servers.

CG Solutions October 2017 - September 2018

QA Team Lead

Managed and led all QA activities (eight QA Analysts) and software version supervision through the entire software development process for iGaming business.

Defined and implemented automated tests development for high-availability business solutions.

Responsible for new projects and features in Agile/ Continuous Integration (CI) and Delivery (CD) techniques.

Led test automation development, data center migration, and performance/stability testing for regression testing and new WEB/ REST API based applications testing features to meet tight company deadlines.

Participated in preparation of testing setup on Cloud AWS environment by configuring, implementing and/ or maintaining and validating test data when required.

Executed manual and automated test cases and recorded test results. Reported failures and reproduced problems, managed defects and verified fixes.

Technically led all aspects of SQA testing by researching and evaluating new tools, equipment, features and technologies.

Actively participated in automation infrastructure and script development by code design, code writing, code debugging and execution of the automatic test scenarios.

Worked with tools such as JIRA, SQL, Mongo, Jmeter, Postman, Selenium, Redis, NoSQL, Confluence, Spock, Kibana, IntelliJ, TestRail, Bitbacket, Jenkins, GIT source control and Groovy/Java Framework.

Radware January 2013 - August 2017

Senior Security QA Lead

Managed a Quality Assurance team (up to four QA testers) and was responsible for technically leading eight offshore QA Testers for the defined framework and testing tools through the entire development process for security, protection web applications against fraud, hackers, data leaks, identity theft, and other vulnerabilities.

Performance, Security, Functional and Regression testing for features like Fingerprint, Authentication, Auto Discovery, Certificates, IP Blocking, SSO (Single Sing On), Authentication, Data Base, HTTP, DNS, Vulnerability, BruteForce, Information Security System(Firewall), DDoS prevention, Forensics, Web Stress, Activity Tracking, Intrusion and cyber-attack prevention on Linux environment.

Documented test plans and test cases for CLIENT-SERVER, Vulnerability, Performance, Real-time embedded, Functional, Regression, WEB, API and GUI testing for WAF / Web Application Firewall team based on requirements documentation, QA methodologies and processes.

Performed Virtualization, Installation, upgrade and QA setup using Virtual Machines (IBM WEBSPHERE/ VMWARE/ ESX/OVA/ AZURE/Team Foundation Server) including LINUX, Windows and ALTEON Load Balancing servers.

Worked with tools such as JMeter, SoapUI, CURL-Loader, Wireshark, Selenium Web Driver, Poster, Putty, Defensics, Alteon(Load Balancing), Spirent Avalanche Analyzer, WebStress, WEB Monitoring, SQL Server Management Studio, VMM – Virtual Machine Manager, MMC, ScanDo, Beyond Compare, VM platform, Perl and Python scripts for effective testing in Application Level with protocols HTTP/HTTPS/IPv4/TCP/IPV6/LDAP/RADIUS/KERBEROS/SAML/NTLM.

Working with languages Python/Perl/C#/Shell/JavaScript/CSS/HTML/XML and JSON format.

Telefonica April 2010 - January 2013

QA Lead Voice Engineer

Responsible for testing Telephony area, IVR, MS Lync and GUI.

API/WEB/IVR/ SIP/ VOIP/ CTI/ Telephony/ Telecommunications /Database/Functional/ MDM /DB SQL testing for Telefonica platform.

Led VOIP projects including mobile device testing, Device Management and Microsoft Lync testing including usage of emulators and simulators.

BDD, Gherkin automation testing using tools like Visual Studio, Nunit, SpecFlow. Selenium.

Reviewed and validated Telephony, Device Management and IVR Testing Requirements to ensure that testing requirements are fulfilled and understood correctly.

Created and updated test cases (jirawebdrib/Mantis and Jira) for Functional, Regression and Integration testing based on finalized requirements and documentation.

NCR December 2000 - April 2010

Telecom Support Engineer

Translated business requirements (BRD) into technical requirements and use cases for AVAYA and GENESYS IVR/ Cisco/ CTI/ Contact Centre/ Verint /Telecom/ Call Centers/ IP Telephony/ Telecommunications/PBX/Unified Gateway/Unified Communications/Video Conferencing.

Configuration, technical support, troubleshooting, debugging and Administration features as Voicemail, IVR, ACD, Call Forwarding, Auto Attendant, Dial Plans, Permissions, Conference calls, toll-free numbers, Dialpad, Routing, Automatic Call Distribution scripts, Trunks, UDP/TCP/IP/SIP/VOIP ISDN/E1/T1/IPv4/FTP.

Performed Automation and Manual teliing for Avaya products working in a Financial Industry and Banking Environment.

Extensively worked with Protocols such as ISDN/SS7/E1/T1/IPv4/FTP/SSH/H323/SIP/VOIP.

Education and Training:

Bachelor of Science (BSc) Degree in Sciences 2005 - 2009

Open University

Practical Engineer Degree, Electronics Engineering 1997 - 1998

Amal Holtz College

Linux Administration

Cyber Security training

.NET Programming

Java Programming

Avaya Certified Associate Engineer

Avaya Certified Design Specialist

Communication Networking; ACA IP Telephony Associate Specialist, Avaya

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