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Entrepreneurial Multi-Unit GM

Location:
Washington, DC
Salary:
Negotiable
Posted:
February 26, 2021

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Resume:

Samuel B. Groh

adkif1@r.postjobfree.com / Washington DC / 301-***-**** /

linkedin.com/in/samuel-groh-3254a49

Experience

RESTAURANT ASSOCIATES July 2003 – July 2020

Deloitte, Arlington VA

General Manager November 2019 – July 2020

• Responsible for over multi-unit operation with 5.5M in revenue; large volume cafe, coffee bar, and Catering; includes marketing program and overall management of the complex P&L

• Implemented change to self-pay POS kiosks and designed new order boards and digital marketing

• Manage (4) direct reports and over 35 hourly associates underneath direct reports, including all HR and employee relations

• The change management strategy for the unit is to increase sales o Incorporated a marketing plan, worked with the catering and cafe manager to increase promotions and working to create new menu items/stations with executive chef Corporate, Diversity and Inclusion Action Counsel

Co-Chair February 2019 – July 2020

• Lead action oriented advisory committees that are diversity and inclusion champions to their sectors and senior leadership. Support the company’s efforts to recruit, hire, train, promote and empower qualified persons in all positions

US Senate, Washington DC

General Manager January 2017 – November 2019

• Responsible for multi-unit operation with over 13M in revenue; large volume cafe, 75 seat restaurant, coffee bar, (2) Grills, (1) Buffet, (2) Frozen yogurt/Sundry shop and Catering; includes marketing program and overall management of the complex P&L

• Manage (5) direct reports (senior team) with 11 managers and over 135 hourly associates underneath direct reports, including all HR and employee relations

• Interact with Senate client daily on operations, equipment repairs and special projects

• Low staff morale when arrived and instituted changes to enhance hospitality direction and financial changes

George Washington University, Washington DC

General Manager August 2016 – January 2017

• Opening GM; Coordinated and lead take over from prior foodservice company, Sodexo

• Responsible for cafe, coffee bar and catering; marketing, overall management of the P&L

• Hired and manage (5) direct reports and 35 union associates underneath direct reports

• Interact with GW client daily on operations, equipment repairs and special projects The World Bank, Washington DC

Director of Retail Operations August 2014 – August 2016

• Responsible for (5) cafes and (7) coffee bars with a total of $11 million in annual revenue; marketing, overall management of the P&L, hospitality training of associates

• Manage (7) direct reports with 250 associates under direct reports, HR and employee relations

• Received GRA (Green Restaurant Association) 2-star certification at World Bank cafes Director of F&B Operations – Uber Offices October2015 – May 2016

• Responsible for Uber East Coast headquarters, serving a catered daily meal for 220 people, from the World Bank kitchen, with a rotating seasonal menu and (8) pantry services GrohNola – Owner/Founder November 2012 – November 2013

• Grew business to 3 farmers market, including Union Market, and was supplying to 8 grocery stores with DC, MD and VA; online shipping of product to any US state

• Hired and trained 8 employees for farmers market, marketing/graphics and social media managers Federal Reserve Board, Washington DC

Director of Food &Beverage/Controller January 2011 – August 2014

• Responsible for (3) locations with a total of $2.5 million in annual revenue

• Lead take over from previous foodservice company, opened renovated unit January 2011

• Coordinated selection, installation of POS system (Infogenesis) and overall maintenance of new facility. Maintained and trained managers on POS system capability and track promotions

• Managed (4) salaried managers and 30 hourly employees, including HR and employee relations

• Responsible for all financial operations for the business unit, including weekly and monthly financial reporting, invoicing, A/R, A/P, overall financial analysis Strathmore Music Center, Bethesda MD

Director of Food & Beverage/Controller November 2008 – January 2011 Assistant Director/Controller January 2008 – August 2008 Beverage Manager/Catering Operations Manager February 2005 – December 2007

• Responsible for (2) locations with a total of $2.5 million in annual revenue

• Managed (4) salaried managers and 50 hourly employees, including HR and employee relations

• Added new monthly brunch concept, turning Music Center into a restaurant for brunch.

• Operations manager for all catered events, including 550 person plated dinner for Gala Lincoln Center, Avery Fisher Hall, New York NY

Assistant Director / Beverage Manager September 2008 – November 2008

• Held position for two months and was promoted to the director position at Strathmore

• Opened two renovated operations; a 120 seat restaurant (Center Room) and 75 seat wine bar

(Arpeggio) including assisting with set up of Micros POS system and overall operational systems

• Responsible for managing alcoholic beverages (restaurant, wine bar and catering operation, 5M)

• Integrated latest MICROS system with staff through training and promotional ideas John F. Kennedy Center for the Performing Arts, Washington DC Café Manager September 2004 – February 2005

Back of the House Manager July 2003 - September 2004

• Managed (25) union employees, maintained cleanliness, sanitation and HAACP guidelines

• Reduced utility budget in half by 300K for fiscal year compared to the previous year

• Promoted to KC Café Manager; the KC Café is a casual concept earning $2.5M in annual sales Education

University of Massachusetts, Amherst, MA September 1999 - May 2003 B.S. Degree in Hotel, Restaurant, Travel, Administration – Isenberg School of Management Special Events

• US Open Tennis, Flushing Meadows, NY – Zone Manager (RA), August 2005 & 2006

• Google Headquarters, Mountain View, CA - Internal audit team (Bon Appetit / Restaurant Associates)

- Ensure food quality, food and labor controls and overall operations management, November 2014 Certifications & Groups

• DC Food Safety Manager & National Serv-Safe Certified

• WSET (Wine and Spirit Education Trust), Intermediate level Degree References

• Michael Gallagher – President, Restaurant Associates adkif1@r.postjobfree.com – 646-***-****

• Lee Dervech – Vice President of Operations, Restaurant Associates adkif1@r.postjobfree.com – 646-***-****

• Eamonn Bagnall - Manager, Corporate Food Services & Amenities at Freddie Mac adkif1@r.postjobfree.com - 703-***-****



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