PERSONAL BACKGROUND

Age : ** years

Marital Status: Single

CONTACT DETAILS

Email: adkia1@r.postjobfree.com

Mobile: 916*********

Address: **-*-****/*

Shantinagar-

North Lallaguda

Secunderabad

Telangana, INDIA

SKILLS

Strong and Effective

Leadership skills

Ability to work

independently and in

teams

Strong Customer Service

skills and Problem-Solving

Ability

Highly Flexible, Adaptable

Performer, Adept at Multi-

Tasking whoThrives in a

Fast-Paced Environment

while Coordinating

Numerous Time-Sensitive

Projects.

David Gibson

SUMMARY

To utilize my extensive ability to perform satisfactorily, punctually and eventually take part in the success of the company through contribution of ideas and effort for its advancement. Able to function in a multi-cultural environment at all levels. Adept at identifying customers needs and establishing good relationships. A Team Player who can consistently display professionalism, work ethics, dedication and hard work PROFESSIONAL EXPERIENCE

CAT PRO – Hyderabad, India – (February 2019 – March 2020) Production Executive

Achievement Highlights:

Organized and managed all aspects of dozens of acclaimed special events. Examples include:

o Product launch and product promotion campaigns for Nestle India. o Gandikota and Lepakshi festivals hosted by Government of Andhra Pradesh attracting capacity crowds and boosting tourism revenues year-round to new bests

Job Responsibilities:

• Structure and manage events from planning to launch stage, oversee operations and onsite management, events include corporate events, exhibitions, product launches, fashion shows and concerts all over India

• Develop, analyse and project a budget and identify sources for financing the event.

• Use sales forecasting and strategic planning to ensure the sale and profitability of products lines or services, analysing business development and monitoring market trends

• Identifying potential exhibiters and sponsors and writing to them.

• Provide briefing to clients, identify and develop promotional strategies including, the event proposal, invitations, advertising, publicity, promotional merchandise

/ giveaways.

• Negotiate contracts with vendors and distributors to manage product distribution establishing distribution networks and developing distribution strategies

• Coordinating with PR and Media Agencies to organise press conferences, execution of media campaigns and securing paid advertisement bookings (print and outdoor).

• Coordinate with customers through direct mailing, email shots, capture data through different tools.

Al Rais Cargo – Dubai, UAE- (2012 – 2018)

Sales & Cargo Supervisor

• In- charge of Malaysian Airlines and Indigo Airlines for cargo loadings.

• Promote and sell the airline services

• Reservation of space and availability of cargo for specific airlines

• Ensure the cargo is loaded on time without any offloads

• Meeting with clients on a personal basis to make sure they are satisfied with the services provided.

• Handling customer orders for cargo services using a variety of applications and property systems.

• Dealing with customer problems and complaints

• Plan and ensure that set targets are achieved

• Identifying potential customers and vendors

DNATA/ Emirates Airlines- Dubai, UAE – (2008 – 2012) Cargo Reservations and Telesales Executive

• In-charge of British Airways Cargo loadings

• Central point-of-contact for Client Service Principal Accountabilities:

• Responsible for proactive handling of customer enquiries regarding services accurately, consistently and with confidence. Provide information on prices, transit times, customs paperwork requirements, packing, customs clearance delay, simple accounts and sales questions.

• Provide a superior level of service and professionalism taking into consideration that all prospective and existing customers are looking for instant and immediate action.

• Handling customer orders for cargo services using a variety of applications and property systems.

• Reviewing multiple flight schedules in a daily effort to complete order demand.

• Responding to customers and management enquiries regarding service schedules and shipment status.

• Communicating with clients on daily order registrations, delivery confirmations, proof of delivery and other issues as required.

• Dealing with customer problems and complaints.

• Maintaining daily reports to ensure orders and schedules are completed on time.

• Making sure existing customers are satisfied with the level of service provided.

• General day to day office administration.

Beacon Global – (2003 – 2006)

Call Center Officer

• Increasing Beacon Global’s business through outbound telesales to the United States of America

• Every officer was assigned specific prospects and was responsible for creating interest in the customer and convincing him to visit BG’s resorts in the U.S thereby increasing business

• Generating new leads and adding to the company’s database of prospective customers.

Bharti Airtel – (2000 – 2003)

Customer Service Officer

• Handling customer complaints regarding billing, network coverage and resolving the issues to their fullest satisfaction with minimal intervention of our team leaders

• Maintaining an effective relationship with clients

• Ensuring that the revenue targets and value added services are met every month.

• Promote and sell Airtel’s value added services (schemes) Cat-Pro – (1999 -2000)

Event Management & Promotions Executive

• Structure and manage events from planning to launch stage, oversee operations and onsite management, events include corporate events, exhibitions, product launches, fashion shows and concerts all over India.

• Develop, analyse and project a budget and identify sources for financing the event.

• Use sales forecasting and strategic planning to ensure the sales and profitability of product lines or services, analysing business development and monitoring market trends.

• Identifying potential exhibiters and sponsors and writing to them.

• Provide briefing to clients, identify and develop promotional strategies including, the event proposal, invitations, advertising, publicity, promotional merchandise

/ giveaways.

• Negotiate contracts with vendors and distributors to manage product distribution establishing distribution networks and developing distribution strategies.

• Coordinating with PR and Media Agencies in organising press conferences, execution of media campaigns and securing paid advertisement bookings (print and outdoor).

• Coordinate with customers through direct mailing, email shots, capture data through different tools.

EDUCATION

Boys Town – Hyderabad (India) 1998

Industrial Training (ITI)

STRENGTH I am punctual, hardworking, and ready to take up “a new challenging job” able to meet assignment / project / job deadlines and to work as a team member.

Contact this candidate