SONYA NDIAYE

** **** ****** ***** **** Bragg, NC 28307 910-***-**** adki8z@r.postjobfree.com

PROFESSIONAL PROFILE

Task-focused and customer service oriented professional, exhibiting the keen ability to adhere to regulations and guidelines, protect patient confidentiality, and work well under pressure. Coordinates functions to ensure patient medical records are processed and documentation requirements are compliant.

Work history includes administrative, healthcare, and data entry experience.

Capable of assessing workflow priorities and responding to departmental needs accordingly.

Promotes and develops effective communication in order to promote a positive work environment and optimal operational workflow.

KEY QUALIFICATIONS

Health Information Management (HIM) Medical Coding ICD-9-CM ICD-10-CM CPT Medical Terminology Medical Records Management Electronic Health Records (EHR) Electronic Medical Records (EMR) Office Management Medical Office Procedures Insurance Verification Master Patient Index Release of Information (ROI) Tracking / Data Analysis Anatomy & Physiology HIPAA Compliance Imaging Record Technology Quality Assurance Charting Filing Reimbursements Data Quality Scanning EDUCATION

Regent University

BA in Psychology, 2021

Ultimate Medical Academy

Associate of Science Degree – Health Information Technology, 2017

Administer coding diagnoses and procedures in patient records for reimbursement and research.

Use health information systems and technology to assemble, store, and analyze patient data for the purpose of improving patient care and reporting of information. PROFESSIONAL WORK EXPERIENCE

Regent University College Student/Intern

2018-2021

Department of Defense (DoD) – Fort Bragg, NC 05/2015 – 11/2018 Office Support Clerk 40hrs

Performed and coordinated the administrative activities of the office.

Organized paperwork, managed calls, and maintained office files.

Scheduled appointments, distributed mail, and kept all information confidential.

Made certain the office remains organized and running smoothly. United States Postal Service – Fort Bragg, NC 11/2014 – 01/2015 Mail Handler 40 hrs

Unloaded mail trucks, separated mail, and prepared for delivery.

Paid close attention to detail and sorted mail according to location per U.S Postal Service standards.

Organized mail into appropriately marked bins for delivery, storage, and transportation to other centers. All American Interpreting For The Deaf – Fort Bragg, NC 08/2013 – 06/2014 Language Facilitator 35 hrs

Monitored deaf students’ understanding of all auditory information within the educational setting.

Facilitated communication between deaf students and general education teachers, students, and other school staff as appropriate in the student’s preferred communication modes.

Previewed classroom setting and modified physical environment as needed. Sonya Ndiaye, Cont.

Collaborated with the teacher, students, and other school staff to ensure student needs were met, and served as a liaison within the school environment, promoting positive and cooperative relationships. RHA Health Services – Fort Bragg, NC 06/2008 – 06/2013 Deaf Employment Specialist 40 hrs

Provided comprehensive case management services to ensure that clients were properly prepared to engage in a successful job search.

Developed and implemented employment plans, and set realistic goals, action steps, and time frames.

Conducted job search skills workshops in American Sign Language (ASL).

Solicited job orders, matched clients to appropriate job openings, and negotiated offers.

Followed-up and documented employment status, and provided interpreter services for clients at job interviews. Native Angel Homecare – Fort Bragg, NC 09/2005 – 04/2008 Direct Care Staff 40 hrs

Supervised and assisted residents during meal preparation, housekeeping responsibilities, and personal hygiene, and administered the medication.

Maintained clinical records, and observed and documented behavior.

Trained residents in areas in individual program plan under the training system established by the QMRP. ADDITIONAL EXPERIENCE

Hoke County School System, Fort Bragg, NC – Academic Case Manager 40 hrs 08/2004 – 06/2005 Bank of America, Fort Bragg, NC – Data Entry Clerk 40 hrs 04/2001 – 12/2003

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