Stylist/ Sales Representative
Resume:
Anna Blanzy
Detroit, MI
******.****@*****.***
Work Experience
Customer Service Representative
Sedgwick - Southfield, MI
August 2020 to Present
I help GM employees with complaints and questions, give customers information about their claims. I build new claims. I help with existing claims and I am their first point of contact within the company. Stylist
Evereve - Birmingham, MI
September 2019 to Present
My main responsibilities include providing fashion advice, putting together full outfits, and offering an overall positive experience for the clients.
RETAIL CLERK
BUSTED BRA SHOP - Detroit, MI
October 2018 to May 2019
My responsibilities were for obtaining or receiving merchandise, totaling bills, accepting payments and making change for customers in Busted. Set up advertising displays or arrange merchandise on counters or tables to promote sales.
DEPARTMENT SPECIALIST
OLD NAVY - Rochester Hills, MI
July 2018 to October 2018
As the Department Specialist, you drive profitable sales growth by planning and executing company merchandising direction in your assigned department to drive sales and deliver standard operating procedure execution (i.e. markdowns, signage, replenishment, marketing). As the subject matter expert for all brand merchandising training, product standard operating procedures, tools and resources, you are also responsible for ensuring Brand Associates are trained and meet merchandising standards and productivity expectations. Your department consistently represents brand standards and company strategies. You are responsible for flexing to drive profitability based on our brand's merchandising principles and financial analysis.
As an Old Navy leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Department Specialist, but you also model leadership behaviors and deliver in the Sales and Service Leader role. As the Sales and Service Leader, you deliver results in your hourly segments, drive key performance indicators and brand loyalty by leading through your team. You are ready, urgent and accountable as defined by the Sales and Service Leader program. You also create a culture of engagement and high performance through coaching, leading and developing Brand Associates. You hold them accountable to be ready, approachable and urgent as defined in Old Navy standards.
SERVER
MAPLE ART THEATER/RESTAURANT - Bloomfield Hills, MI 2017 to June 2018
Being a server means being responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our guests needs, making them feel welcome, comfortable, important and relaxed.
VISUAL MERCHANDISER/ CASHIER
MYSTIQUE DAY SPA - Dearborn, MI
April 2016 to January 2017
Being a cashier, my primary role was to assist customers in the in-store check-out process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals Cashier/Customer Service/Server
Hong Kong - Dearborn, MI
October 2015 to March 2016
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. Operating scanners, scales, cash registers, and other electronics. ... Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer. Server
Sky Lounge - Dearborn, MI
June 2012 to September 2015
Providing excellent wait service to ensure satisfaction. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with restaurant patrons.
Education
BACHELOR'S DEGREE in Fashion
WAYNE STATE UNIVERSITY - Detroit, MI
August 2016 to Present
High school diploma
Dearborn High School - Dearborn, MI
September 2009 to May 2013
Skills
• Customer service (7 years)
• Leadership skills (4 years)
• Retail
• Sales
• Inventory
• Microsoft Office
• Cash Handling
• Excel
• Management
• Microsoft Word
• Office Experience (2 years)
• Forecasting
• Merchandising
• Account Reconciliation
• Adobe Illustrator (3 years)
• Juris (Less than 1 year)
• Adobe Photoshop (2 years)
• Adobe InDesign (1 year)
• Analysis Skills (2 years)
• Computer Literacy (5 years)
• Inventory Control (2 years)
• Customer support (2 years)
• Google Docs (2 years)
Certifications and Licenses
driver's license
Assessments
Customer focus & orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service — Completed
January 2021
Identifying and resolving common customer issues
Full results: Completed
Food service: Customer situations — Highly Proficient September 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Administrative assistant/receptionist — Proficient August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Work style: Conscientiousness — Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Data entry: Accuracy — Expert
September 2019
Entering data quickly and accurately.
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
• Strong customer service skills
• Excellent speaking and written skills
• Solid attention to detail
• Ability to open and close a business
• Able to count deposits and cash handle
• Strong leadership skills
• Strong ability to multitask
• Outgoing, friendly personality
• Superior sales skills
Contact this candidate