SUMAN NASKAR

Overland Park, Kansas ***** - USA +1-913-***-**** adki55@r.postjobfree.com

Professional Summary

- Thirteen years of experience in Telecom OSS/BSS as Functional consultant.

- Presently associated with TechM and previously worked with Atos, Tieto,and Reliance Communication.

- Experience to work with Telecom Client Sasktel-Canada, Teliasonera-Sweden ; KPN Netherlands;

Lebara-UK, NSN,dU-Dubai, Vodafone.

- Experience to work in IN-Charging, Billing, Mediation,Interconnect and Roaming and Revenue Assurance,

IVR ( IN IVR and Cisco IVR )

- Representation of Telco Solution Capability as per eTOM compliance with multiple Proof of concept.

( dU, Ziggo,Germany,Batelco,Orange S.A France )

- Worked on DevOps way of working with Sprint Planning, Backlog management.

- Experience in Service Feasibility, Fulfillment and MVNO and MVNE.

- Capacity to take initiative and ownership of issues and tasks through to resolution.

- Experience to worked with ITIL famework project in continues testing.

Responsibilities:

- Experience to work with various projects in a fast pace environment and provide standard methodologies and root

cause analysis of the multiple telecom application include functional flow and experiments.

- Drive Scope & Design discussions with business on cross functional application OCS/Charging, Billing, Mediation,CRM.

- Access and explore data, perform data preparation, build machine learning models, display insights from the trained

models and deploy them to production.

- Experience to work with data visualization on Tableau and worked on statistical modeling, optimization.

- Derive Scope & Design discussions with Business, IT teams, cross functional teams like OCS, Billing, and CRM.

- Planning, scheduling, and progress reporting for each delivery and day-to-day testing activities with Test plans with

test effort estimation, test planning, test case execution and reporting, defect filing and follow-up.

- Experience to work on compliance matrix of proposed business requirements.

- Plan, facilitate, and participate in working sessions with cross-functional resources.

- Inter domain design level alignment between Prepaid (ONCC) and other telco domains like Postpaid (BSCS),Mediation,

Provisioning (HPSA), CRM (Siebel), Middleware (EAI) and DWH.

- Preparing Low-Level Design documents, High level Design Doc and troubleshooting design doc

- Analysis of Production Issues and provide production maintenance documents.

- Effort Estimation during design phase and interaction with 3rd parties and fixing post deployment issues.

- Knowledge Transition planning for mediation at client site during pre-transition phase for MSP-1 & Successful

Execution of Knowledge Transfer as Domain Lead at client site.

Skills

Scriptting language : C#, Python, SQL

Database & Platform : ORACLE, Unix

Protocol : Diameter, SS7, FTP

Version Control : CI/CD Pipeline GIT, Bitbucket

CI/CD tool : Jenkins

Middleware Interface : EAI ( IBM MQ ), API

Tool : Wireshark, Putty, Jira,HP-ALM

Telecom OSS/BSS, Billing, Mediation, Online Prepaid Charging, Interconnect, Roaming, Inventory

IN Online Charging

- Oracle eServe IN – OCNCC v SMS 3.1,

- UCBS ( Huawei's Unified Convergent Billing Solution )

Mediation

- Comptel Event Link Mediation ( 7.1.1 )

- INTEC Inter−mediatE (INTEC Mediation System)

- Mediation Zone (Digital Route Mediation System),

- Charge@Once Mediate (NSN Mediation System)

- ROSA Mediation System

Billing, Roaming

- Singl.eView Billing & Roaming.

- GABS Postpaid Billing System.

- MCCS Mainframe Billing System for KPN,Netherlands

Interconnect

- INTEC Interconnect (INTEC Retail Billing)

- WTT (KPN Retail Billing System )

CRM - Siebel CRM and Oracle BRM

Middleware - TIBCO/EAI

IVR - CISCO IVR, Oracle IN IVR

Work History

Functional Consultant 12/2016 to 12/2019

Tech Mahindra Ltd.

Comptel Eventlink Mediation - 7.1.1

SaskTel Offline Mediation: This is an implementation of Comptel Off line mediation system (Comptel Event link 7.1.1) from an existing Nokia C@O mediation system. Overall scope is foundational work to replace SaskTel's existing wireless offline mediation platform and migrate all the existing charging processing flows (streams) to the new offline mediation platform, and perform the testing activity on different stage like Functional Acceptance Test, Regression Test, End-to-End Testing and Performance Testing.

Works closely with Solution Architect and contributes towards end-to-end design specification solutions.

Responsible for the production of all testing deliverable and execution of tests to agreed milestones and quality.

Analysis of Production Issues and provide production maintenance documents.

Effort Estimation during design phase and interaction with 3rd parties and fixing post deployment issues.

Create detailed Functional (System, Integration and Regression) test plans, test cases, and Requirement Tractability

Matrix and test scripts ensuring all requirements

Responsible for the detailed test plans, test cases, input test data and test scripts.

Identifies risks associated with the testing and takes preventative action to ensure requirements, quality and timelines are achieved.

Contributes to priority in projects by adding creative insights and developing recommendations.

Analysis the large amount of multi stream data and business analyses to develop business plans and identifies recommendations and insights.

Establishes the metrics to measure business performance and build a process to identify showcased the data gaps

Hands on experience in Statistical Software like Python and principles of machine learning and advanced statistical theory.

Solid data modelling experience is required with proven application in applying Decision Trees, Regression analysis, Neural Network and other data mining techniques, experience with time series and experimental design

Functional Consultant 01/2020 to Current

Tech Mahindra Ltd. – Overland Park, USA

API Test Automation: EAI (Enterprise application integration)

This is an integrated Services/API and microservice automation through Smart Bear Soap UI platform with impacted system as Amdocs. Within this EAI test automation solution, all the API’s are running without any manual intervention, that mean any single API or group of API’s are running as standalone application. API’s are integrated in Real-time by setting their parameter value as dynamic and retrieving their Input parameter through backend master steering (including Amdocs ensemble) and running successfully into EAI platform.

EAI Middleware Services-API Automation using CA Devtest & Smartbear Soap UI Pro.

Create,execute, and manage automated test scripts for API and build tiered regression and sanity suite and incorporate them in the CI/CD Pipeline.

Creating microservices static mocks in SOAPUI Pro through WireMock to mock the endpoint of the other service. and verify that the other service has not changed the returned object, by checking their swagger/documentation.

Verification of the functionality of each microservice, test the inter-service communications which verifies the communication paths and interactions between components to detect interface defects.Service calls must be made with integration to external services, which should include error and happy path scenirio..

Build test suite,test case and test steps and parameterized the variable data and configure it in source code xml.

Creat the requested data, data retrival and property transfer script within the solution platform.

Type casting of data through JSON Path and purge into xml code.

Configure the global data set to build the data retrieval script.

Building Test Case and Execution.

Bitbucket Server integration through CI/CD tool like GIT.,Bitbucket and Jenkin for execution scheduler analysis.

Code Check-In and code merging through Githbash and Bitbucket and Continuous integration server and monitor the main repository and run the tests automatically for every new commits pushed.

Display detailed builds information in Bitbucket, such as test summaries and durations and Link Bitbucket to the logs for each build.

Write automated tests for each new feature, improvement or bug fix.

Develop Proof-of-Concept projects to validate new architectures and solutions

Analyst 12/2013 to 11/2016

Atos India – Dubai, UAE

Online Prepaid Charging : Oracle eServe IN - OCNC Intelligent Network (IN) -:

Product Info : Oracle eServe IN – OCNCC v SMS 3.1 Intelligent Network (IN)

e2e support within USSD,UBE,IN-IVR,PCRF,HLR,BSCS,DHW

Worked as Test lead for Oracle IN charging system and UCBS.

Creating, updating and maintaining comprehensive manual test scenarios and test cases for functional and

non-functional requirements.

Preparing Low-Level Design documents, High level Design Doc and troubleshooting design doc

Analysis of Production Issues and provide production maintenance documents.

IN Subscriber management, Wallet mgt, Rating mgt and EDR management

Test execution on Voucher Management.

Experience on DAP interface, TCAP and new OSD interface with IN,EAI and Other Third party Channel.

Test Execution on MPOS and Other third party Channel through DAP xml.

Test Execution for new service provisioning through USSD,SMS app and CRM via EAI.

Test data preparation from Live usages in Testbed and provisioned customer correctly in

CSDB(HLR),BSCS(Customer Profile) and IN, PCRF.

Analyst 12/2011 to 12/2013

Atos India – The Hague, Netherlands

Wholesale Billing System - MCCS Billing, WTT Billing - Retail Billing for KPN,Netherlands

Lebara introduce 4G - LTE (mobile internet) Data services through MNO KPN and KPN will charged to Lebara

through Wholesale Billing (WTT).A New MCCS 4G VOGP product code introduced in KPN WTT billing

System to allow Lebara subscribers to use MNO KPN 4G LTE services.

Testing at Client location at Netherlands and working on DevOps platform for the KPN in MCCS projects.

E2E Data flow testing through FAT and Testing of National mobile data and SMS services via the MNO

4G/LTE in WTT

Build Test Design for new enhancement as part of the requirement in CR and define Testing scope. Update the

Design Test Plan and QA artifacts, test report as required.

Working on continuous integration/continuous deployment in 2-week sprints.

Involved in implementation of group status dashboard, utilizing continuous data

Collection and display of component status from multiple areas & various data sources.

Worked in Sprint Planning, Sprint Backlog management, Retrospective meeting.

Working in Jira for Story point management Backlog update

Worked in DevOps way with different story points as well as Sprint planning.

Coordinating Sprint Retrospective meeting after and before each and every Sprint.

Consumer Postpaid IVR Revamp – Payment and billing information - one Time Payment:

To start One-time payment using dU Interactive Voice Response (IVR) automated system wherein customer will be asked to insert credit card details without sharing it, this to ensure better security, more efficiency and better customer experience. Also to empower any agent (Front Office, Back Office or Collections).

CISCO IVR Flow analysis - ICM Script editor to design the testing workflow.

Agent configuration through Cisco Agent module.

Add customer and Modify CLI Value Save workflow.

Exony Virtualized Interaction Manager enables operators of virtual contact centers to measure customer interaction experience and to generate reports.

CISCO UCCE for Agent Re-Skilling and CRM for Agent Configuration.

Validate new call flow from CISCO IVR through long duration call and validate the Charges in BSCS

Perform the Usage and rating and generate the invoice

Functional Consultant 12/2011 to 12/2013

Tieto – Pune, India

TeliaSonera - SIM Base - Mediation Zone (Digital Route Mediation System)

Analysis of Production Issues and provide production maintenance documents.

Effort Estimation during design phase and interaction with 3rd parties and fixing post deployment issues.

Knowledge Transition planning for mediation at client site during pre-transition phase for MSP-1 & Successful

Execution of Knowledge Transfer as Domain Lead at client site.Mediation Zone (Digital Route Mediation System),

End to End regression testing with Telia CRM system.

Worked in Integration testing with contractor like xprish,NTS Ericsson,Skanova,Relacom

Worked in Requirement analysis, Test planning, Test preparation & Execution, Defect Management.

Application GUI,SRS and other document in Swedish Language.

Worked in Release based Maintenance testing with SLA.

Regression Test suite expantion, System testing, Integration testing .

Regularly reviewing knowledge documents & deliverables

Successfully anchored many Technical and Telecom domain Training sessions.

Functional Consultant 12/2011 to 12/2013

Tieto – Pune, India

CHT Tiwan - Mediation Zone (MZ) to Charge@once mediate (CMD) Migration

Charge@once mediate - Charge@once mediate is customized from Digital route's Mediation Zone by NSN for

customer CHT Taiwan.

Charge@once mediate 3.0 to Charge@once mediate 4.1 migration

Different Workflow testing in MZ engine.

Alarm KPI testing for Mediation Zone,

Review of Deliverables like Test Conditions, Test cases, Test completion report

Performed Database Testing for Duplicate CDR, Invalid CDR.

CDR Spec validation, LMD,CMD validation.

CDR Aggregation, Correlation, Encoder, Decoder, Lisence Limit verification.

MSc CDR,LMD CDR analysis, CDR TLV Validation,ASN.1 verification.

CDR Conversion and CDR Filtrations

Trace report analysis of Diameter in POC.Working in configuration of products for

Software Engineer 03/2008 to 11/2011

Reliance Communication Limited – Kolkata, India

RCom - e2e in INTEC Interconnect & INTEC Inter−mediatE

Played a key role in GABS to Singl.eView Billing Migration

End to End testing, Integration Testing, Call testing and testing any new plan before launching into production, Monitoring processes of SCP, accessing SDPs as required. Regular interaction

with IN vendor/s. Developed and maintained mediation system for prepaid promotion engine

Communication with key contractor like Ericsson, Huawei for UAT and CDR Migration

End to End System Testing, Integration testing for all OSS/BSS area.

Worked on Requirement Analysis, Test Plan, Test Case preparation, Test Environment and Test data setup for all Test conditions.

Software Engineer 03/2008 to 11/2011

Reliance Communication Limited – Kolkata, India

Singl.eView Convergent Billing v 6.00.

Analyzed Business, Functional requirements and Developed test cases and executing Test Cases as per

Functional Specifications.

Reviewing Test Cases and procedures to ensure coverage of and conformance to business requirements,

Performed Data base Testing while Executing SQL Queries.

Preparation of weekly report regarding testing and Bug status.

Testing on Balance management, Even Rating, Billing on Singl.eView.

Comverse Kenan Billing System

Monitoring & executing all the process, Escalating issue with MSc,Billing, Revenue

Handling product development & support for total 17 circle of Reliance Telecom

Real-time Usage Processing and Batch usages processing and Scheduling Batch Processes

Processing Real-Time Usage (MCAP) & Routing Usage (MCAP)

Defining & Scheduling of MCAP Tasks

- Reviewing MCAP Output and analysis of MCAP Rejects File.

- Defining CAP Tasks and scheduling CAP.

Defining LTP Tasks and Reviewing LTP Output

Calculating Event Time Unit Credits (RPU)

Reprocessing Usage (RAP), Defining RAP Tasks, Scheduling RAP & Reviewing RAP O/P

Defining BIP Tasks & Scheduling BIP and Reviewing BIP Output

Defining BIF Tasks, Scheduling BIF and Reviewing BIF Output

Error Checking after a Journals Run,Defining JNL,Scheduling JNL & Reviewing JNL O/P

Education

B.Tech (Bachelor of Technology): Computer Science and Engineering 2007

Haldia Institute of Technology - Kolkata, WB

Higher Secondary (10+2) Aug-2001

West Bengal Council of Higher Secondary Education - West Bengal

Secondary Examination ( 10th ) May-1999

West Bengal Board of Secondary Education

Employment History

Name of the company

From

To

Location

TechM

2016-Dec

Till Date

India / USA

Atos

2013-Dec

2016-Nov

India / Netherlands / Dubai

Tieto Telecom R&D

2011-Nov

2013-Dec

India

Reliance Telecom

2008-Mar

2011-Nov

India

Onsite/Client Site Experience

Country Visited

City

Client Name

USA

Overland Park

Sprint

Netherlands

The Hague

KPN & lebara

UAE

Dubai

dU telecom

Certifications

Certified PRINCE2® foundation & Practioner in Project Management in 2018.

Certified ITIL® v3 in 2012.

Certification Program in Data Science – UpX

TOSCA Automation Specialist Level 1 - Tricentis

TOSCA Automation Specialist Level 2 - Tricentis

Automation Specialist for API – Tricentis

Open API Foundation - TM Forum

Personal Information

Date of Birth : 08-06-1985

Present Address : 11534 Floyd Dr, Apt 2508, Overland Park, Kansas, Zip : 66210 ( USA )

Passport / Visa Status : Available.

Contact this candidate