Post Job Free

Resume

Sign in

Customer Support

Location:
Brahmapur, Odisha, India
Posted:
February 26, 2021

Contact this candidate

Resume:

KOMALA PATRO

SriRam Nagar,**th street, near Burfi Ghar, Botanical Garden Road

Mobile: +91-700*******

Hyderabad, Telangana, INDIA Pin -500084

E-Mail id:adkhzx@r.postjobfree.com

CAREER OBJECTIVE:

To be a part of enthusiastic work environment where I would get a chance to use my knowledge and skills to contribute in the progress of the organization and myself. TECHNICAL SKILLS:

● Testing : SDLC, SDLC Models, STLC, DLC, Black Box Testing, Retesting, Regression Testing, Test Design Techniques, Test Scenarios, Test cases, Non-functional Testing, Defect Report

● Programming Languages: C, Java

● Tool : Selenium

● Database : SQL

● Operating System : Windows, Linux

● Web Technologies : Html, CSS

● Microsoft Office : Excel, Word, PowerPoint

EDUCATIONAL QUALIFICATION:

Examination Discipline School/College

Board/

University

Year of

Passing

%/CGPA

B. Tech.

Information

Technology

National Institute of

Science and Technology

(N.I.S.T.), Berhampur

B.P.U.T

2019

7.44

12th Board +2 Science

Arihant Junior College,

Berhampur

C.H.S.E 2015 55

10th Board

Matriculation

Kendriya Vidyalaya

Sangathan, Berhampur

C.B.S.E 2013 6.8

PROJECTS:

● Content Based Image Retrieval using Local binary pattern and wavelet transform- The objective of this project is to retrieve the similar images of the query image from the database using local binary pattern and discrete wavelet transform.

● MansionInn.in- This is a site for those people who are in search of houses in big cities for rent or want to buy house or for lodging. It will be very helpful to the people to find out the requirements they are searching.

WORK EXPERIENCE:

Company: Tech Mahindra

Title: Associate Customer Support

Client: Amazon

Description:

● Work for Amazon as Associate Customer Support in the process of Technical Support.

● Handles calls for technical issues of customer.

● By keeping follow up for unsatisfied customer to improve system.

● Achieved 95% average customer satisfaction rating rate and have 100% schedule adherence.

Company: Huddle

Description:

●Work for huddle where we need to do performance testing, functional testing, integration testing, load testing, system testing to some of their own application. CO-CURRICULAR ACTIVITES:

● Certification Course in HADOOP from Naresh I Technology, Hyderabad.

● Certification Course in HTML.

● Certification Course in Voice & Accent from Professional Academy for Corporate Excellence, Hyderabad.

● Workshop on How To Build A Human-Like AI, by MICROSOFT, at IIT KHARAGPUR. ACHIEVEMENTS:

● Awarded with 2nd position in Paper presentation in SANKALP-2k16 National level techno-management symposium.

● Awarded with 3rd position in Model presentation in SANKALP-2K17.

● Participated in National Level Science Talent Search Examination-2014. EXTRA-CURRICULAR ACTIVITES:

● Core Member of National Service Scheme (NSS).

● Student Guide of NIST Counseling Service (NCS).

● Volunteer in Inspire Science Camp sponsored by DST organized by NIST. PERSONALITY TRAITS:

● Optimistic & Fast Learner

● Adaptive in any environment.

PERSONAL DETAILS:

Passport No. : P 1782919 ( Expiry – 20-02-2027)

Date Of Birth : 16th Novmember,1997

Languages known : English, Hindi, Oriya and Telugu Hobbies : Playing games, Singing, Dancing, Photography Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge. Date: 06/10/2020

Place: Komal Patro



Contact this candidate