A challenging position with an organization that offers growth, based on dedication and proven ability and to follow the path of perfection through continuous self-improvement and distinguishing myself by the better quality of my work . My long term goal is to rise to a position of leadership in the profession so that I can contribute significantly to the growth of the organization
BRIEF SUMMARY:
Worked as a Executive housekeeper in Grand palace yercaud Tamil Nadu Dec 2019 to Nov 2020
Worked as a Department head in Sterling holiday resorts in Annaikatti Tamil Nadu March 2018 to Dec 2019
Worked as a housekeeping executive in Poppys hotel,Coimbatore India March 2017 to March2018
Worked as a housekeeping supervisor in Grosvenor house Dubai - The Luxury Collection Hotel, U A E. December 08 2014 to February 2016
Worked as a housekeeping supervisor in Ramada beach hotel in Ajman
U,A,E. April 2013 to Oct2014,
Worked as a housekeeping supervisor in flora creek hotel & apartment in
Dubai U,A,E. Oct 2012 to March 2013,
Worked as a housekeeping supervisor in Ramada hotel & suites in Ajman U,A,E. November 2009 to September 2012,
Worked as a senior room attendant in Ramada hotel & suites in Ajman U,A,E. November 2008 to October2009,
Worked as a Training in Hotel Capital, Bangalore India, August 2007 to September 2007
Bachelor of Arts B.A, V.O.C Degree College, Tuticorin, Tamil Nadu India 2002 to 2005
Hotel management and catering science in Annai fathima college Madurai India 2006 to 2007
Languages: Fluency in English, Tamil, Hindi.
Computers: Microsoft Office and Internet Browsing,
Worked with various software like – Opera,
NATURE OF WORK AND JOB RESPONSIBILITIES
Planning organizing and direction to team members to ensure the highest degree of guests satisfaction,
Proven ability to operate the department within the budget by appropriately forecasting and scheduling staff members,
In depth ability in housekeeping operations to select, Train, Evaluate, Motivate and discipline as needed
Issue keys and supplies to Housekeeping Attendants
Take note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock Rooms and take appropriate action
Attend daily meetings and receive special instructions
Receive check-outs before reporting them as vacant
Receive special requests from guests and carry them out
Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
Fill out report and hand over found articles to the lost and found department Supervise cleaning of guest rooms, corridors and stairwells
Food Hygiene Training (FSMS) Food Safety Management System
How to Handle Guest Complaints Training
Effective Communication Training
Leadership and Motivation Training
Telephone Skills Training
monthly budget planner Training
marble polishing and carpet shampooing
PERSONAL DETAIL
Date of Birth : 21-04-1985
Marital Status : Married
Father Name : Seenithevar
PERMANENTADDRSS
Marimuthu.S
Kuthiraikulam
Sillankulam {p.o}
Tuticrin:-628718
TamilNadu India