GAURAV ANAND

Operations Manager

· Accomplished management professional with 17 years of career progression in operations. Effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams.

· Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives.

· Effective liaison to key clients, accounts and external business stakeholders. Offering ability to leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company.

· Demonstrated ability to streamline processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines.

· Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

Work History

2018-03 - 2020-06 Chief Operating Officer, Katameya As Salam International Hospital, Cairo, Egypt

Leading the team for operationalizing 151 bed, multi specialty hospital at Cairo Leading coordination with cross-functional teams to achieve project objectives Lead the market study for verification and optimization of business plan Finalized the business plan with operational rollout for the facility Optimized medical equipment for the facility

Negotiation of Medical and Non-Medical of value close to 9 million USD Finalization of Marketing and Sales plan for a projected revenue of approximately 13 Million USD and target to achieve cash break even in year one of operations Leading the team for finalize the Medical Program and appointment of medical staff

Leading the Marketing and Sales plans for achievement of set objectives. Participated in Re-Accreditation of JCI for main hospital at Maadi 2016-08 - 2017-12 General Manager

COLUMBIA ASIA, India

P&L Responsibility for 151 Bed Hospital at Ahmedabad Controlling revenue line of Rs 60 Cr annually

Achieved revenue growth of 27% YoY

Improved Contribution Margin by 6%

Achieved Cost Reduction of 8% YoY thorough Manpower Optimization, Reduction in Inventory Days, Improving Collection Days, Control of Discounts among other measures.

EBIDTA management through revenue enhancement and cost control India

+91-956*******

adkhza@r.postjobfree.com

Consolidation and Enhancement of Medical Program

Market Strategy for New Market Entry and Consolidating existing markets Driving NABH Accreditation

2014-09 - 2016-05 Deputy General Manager - Operations JAYPEE HEALTHCARE LIMITED, INDIA

Core Team Member for implementation of systems and procedures. Played a key role in stabilization of operations.

Leading role in developing operations strategy encompassing marketing plans, consultant acquisition, pricing policy, Medical service plan and outreach programs.

Leading role in renegotiation of contracts for outsourced services. Instrumental in developing MIS dashboards for senior management review, identification of cost levers and review for cost control. Vivekananda Medical Institute, Palampur

1) Responsible for developing operations plan and strategy for operations of 100 bed hospital in Palampur

2) Played a key role in hospital achieving positive EBIDTA Strategy and Projects

1) Responsible for developing Detailed Project Reports and detailed financial working for loan funding in projects

2) Leading role in implementation of 250 bed hospital at Bulandsher 3) Leading role in implementation of 100 bed hospital at Anoopshahr 2012-06 - 2014-06 Deputy Head – Operations

JAYPEE HEALTHCARE LIMITED, INDIA

Leading coordination with cross-functional teams to achieve project objectives for 525 bed flagship facility.

Ensuring finalization of operational plans and developing strategies for hospital commissioning.

Responsible for project implementation involving:. 1) Strategic Planning: Market analysis, service & facility mix, commissioning plan, financial analysis & feasibility.

2) Implementation Design finalization, coordination with cross functional team. 3) Operations Management: Finalization and recruitment of manpower, medical/ non-medical equipment planning and purchase, operating budget, development and finalization of SOPs and HIS implementation.

4) Purchase & Contracts – Defining tender/technical specifications document for award of contracts in Medical Equipment, Medical Gases, OT, HIS, Non-Medical Purchases & Award of Service Contracts for operations. 5) Finalization of contracts for outsourced services including Housekeeping, Security, Food Court, Inpatient Food Services, Laundry Services. 6) Key member of team responsible along with HR for hiring the right people mix. Instrumental in finalization of operating budgets and strategy for VMI Palampur, 250 bed hospital managed by Jaypee Healthcare Ltd. Conducting financial analysis for business expansion and design finalization of new units planned under the Jaypee Healthcare umbrella: 1) 250 bed Tertiary care facility in Bulandsher to be built over 245,000 Sq.Ft. 2) 250 bed Tertiary care facility in Dehradun to be built over 210,000 Sq.Ft. 2008-06 - 2012-05 Senior Manager – Projects

APOLLO HOSPITALS ENTERPRISE LTD, India

Undertook strategic initiatives and was responsible for market mapping for setting up new hospitals / takeover of existing facilities through acquisition or Joint ventures in North and North East India involving city analysis, location analysis, market analysis, size of facility (total constructed area & number of beds), service and facility mix, manpower availability, financial analysis and feasibility. New Initiatives – Prepared detailed project reports for expansion planning into healthcare business.

This included projecting the Project Cost including infrastructure, medical equipment and loss funding projections for business sizes varying from chain of clinics to hospitals of 100 – 350 beds.

Business Transformation Plan – Formulated Improvements of operating systems to reduce operating costs, identification of new services based on market research and potential.

Design Consulting – Provided services in the area of optimization in design to reduce cost of construction and improve operating cost based on better patient flows.

Medical Equipment Consulting – Optimized medical equipment requirement including technical specifications, phasing of equipment and negotiations of AMC/CMC.

Skills

Planning and execution

Operations oversight

Cost savings and reduction

Financial Management

Business administration

Performance improvement

Client account management

Education

2005-08 - 2006-07 Post Graduate: International Management International Management Institute - Qutab, Tara, New Delhi 2002-07 - 2003-06 Advance Diploma: Insurance and Risk Management Narsee Monjee Institute Of Management And Studies - Mumbai 2000-11 - 2002-11 Masters: Hospital Administration Administrative Staff College Of India, Johns Hopkins University, Bloomberg School Of Public Health

1996-07 - 2000-05 B.Com: Finance & Tax procedures and practices Administrative Staff College Of India, Johns Hopkins University, Bloomberg School Of Public Health - Hyderabad, Baltimore

Certificate in Hospital Finance: (Part of Masters of Hospital Administration)

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Declaration

I hereby declare that the above mentioned information is correct to my knowledge and I bear the responsibility for the correctness of the above mentioned particulars

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