Social Media Digital Marketing
Resume:
Ariane V. Mesa
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Professional Goals
Respected and dedicated professional with experience providing internal employee development, team effectiveness and leadership development consulting to all levels of an organization. Able to design and implement strategic plans and develop high performing teams.
Mobile:
Email:
adkhx3@r.postjobfree.com
Address:
3005 Cuyo St. Pinagkaisahan Makati
City
LinkedIn:
https://www.linkedin.com/in/aria
ne-viray-7705aa142/
Work Experience
HELPWARE PHILIPPINES / SUPPORTWARE
Recruitment / Sourcing Specialist May 2017 - June 2020 Absence management
HR Forms
Report Writing
Learning & Development
Compensation
Talent Acquisition
Talent Management
Analyzes the recruitment process performance, prepares the recruitment dashboards,presents dashboards, recommends changes to the recruitment process and implements changes
Sourcing Candidates through social media and job boards Creates email blasts to all employees
Facilitates exam and initial interview
Tracks the list of recruitment agencies and their terms and conditions; introduces standardized terms and conditions for the recruitment vendors if possible
Analyzes the recruitment software and recommends and implements changes to it
Measures the performance of HR Recruiters and provides feedback to them Identifies difficult job vacancies and investigates the best recruitment approach for them
Analyzes the recruitment software and implements changes and improvements
Keeps the documentation of the recruitment process up to date Trains new HR Recruiters (induction program)
PRODIGY MEDIA EXCHANGE
Recruitment Specialist June 2016 - March 2017
TASKUS / LIZARDBEAR
T2 CSR / TSR February 2015 - May 2016
Provide customers with product and service information Enter new customer information into system
Ensuring customer satisfaction.
Update existing customer information
Answering T2 email / chat tickets
Answering inbound inquiries
Troubleshooting the game of the player using remote tools Handle Uber drivers payroll and documents
Approve Uber drivers application and checking their documents if they are valid
Answer T2 phone / chat / email tickets
TELUS
T2 CSR / TSR June 2012 - February 2015
Digital Media Exchange (DME)
Game Master February 2011 - May 2012
Provide customers with product and service information Enter new customer information into system
Ensuring customer satisfaction.
Update existing customer information
Answering email tickets
Answering inbound inquiries
Finding glitches on the game
Bug testing
Ban players from the game
Enter new customer information into system
Ensuring customer satisfaction.
Update existing customer information
Answering T2 email tickets
Troubleshooting the game of the player using remote tools NCO
CSR October 2010 - January 2011
Academic History
AMA COMPUTER LEARNING CENTER.
Software Engineering 2005 - 2008
JOSE ABAD SANTOS HIGH SCHOOL
High School Student
Specializations
Social Media Management
Digital Advertising
Digital Marketing
Recruitment
Lead Generation
Customer Service
Remote troubleshooting
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