Alice Mabotsoa Makoa PROFILE

Proficient multilingual Admin lady with over 4 years experience

specialising in Administrative work, sales and customer service,

accounting, reception and HR. Known for increasing productivity and

relieving workload of managerial staff and dedicated to providing

quality care for ultimate customer satisfaction. Looking for a job to

pursue a highly rewarding career and healthy work environment

where I can utilise my skills and knowledge efficiently for the

organization’s growth.

Education

CONTACT INFO

Phone 067******* / 078******* 2012-2015 Ass. Degree in Business Management - Limkokwing

Email adkhs7@r.postjobfree.com University

2010-2011 Second Class - Maputsoe Community H.S

ADDRESS

45 Broad Street, Durban 4001 EMPLOYMENT HISTORY

PERSONAL INFO Admin Manager (Feb - Aug 2020 )

Date of birth 08/08/93 I worked at DTM Recruitment as Admin Manager and held other

Gender Female positions multitasking as a Receptionist, Recruiter, HR Assistant

Nationality Mosotho and Facilitator.

Languages English, SeSotho,

Sepedi, Setswana, Isizulu, Isixhosa Administrative Assistant (Feb 2019 - Feb 2020)

Worked at Sonar Investments where I was handling the

INTERESTS company’s general admin duties.

Customer Service

I multitasked and held other different position such as Team

Motivational talks

Leader, PA, Receptionist, Quality Assurance, and Sales and

customer service Agent as well as Data capturing.

COMPUTER SKILLS

Highly skilled in the use of Administrative Assistant (Dec 2016 –June 2017)

computers and internet including

Microsoft word, excel, publisher Worked at Global Leadership Program as Admin, Finance

and power point. I have worked Assistant and Facilitator.

with various windows programmes.

Did invoicing, tax returns financial statements, stocktake and

My typing speed is 45 words per

minute on average. facilitating varsity ladies on Passport to Success Program.

REFERENCES Customs Admin Officer Intern (Jan—July 2015)

Worked as a student intern at the LRA under customs division.

Available on request

collecting tax invoices, calculating tax rates, preparing claims for

Value Added Tax (VAT), capturing data for VAT Collection claims

preparing stats, general admin duties, helping clients to declare

their goods and inspecting imports and exports.

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Alice Mabotsoa Makoa

Employment history

HR and Admin Assistant (June –August 2018)

Worked at Cotton Bull As Front Desk Admin and HR.

Welcoming clients, Data capturing, payroll and general admin.

Sales Consultant (May 2018 –June 2020)

Worked for white pages as a Customer Care Consultant and

Typist where I was handling large volumes of outgoing calls,

convincing different companies to subscribe for the online

telephone directory book and emailing

Financial Advisor / Telesales Agent (October –December

2018)

Worked as Call Centre Agent from October to December 2018

where I was generating leads for Zensure Financial Services

setting appointments for Capital Legacy.

Outbound Telesales Agent (August –Sept 2018)

Worked as a Call Centre Agent from August to September 2018

where I was selling a Hotel Discount Card for all Sun International

Hotels.

Outbound Telesales Agent (February –May 2018)

Working for Vocalcom Solutions as call centre agent. My daily

duties included making outgoing calls to people informing them

about he services offered and working on referrals.

Polling Officer (November 2017)

I worked for IEC as a Polling Officer during the 2017 General and

Local government elections.

Enumerator (May-June 2016)

Worked at Bureau of statistics as Enumerator during the

Population and Housing Census where I was visiting every

household in my enumeration area to collect population and

housing data and capturing it electronically using a tablet.

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