Food Safety Service

NICOLE D. LEWIS

**** ********** ******, ********, ** 90712

310-***-**** adkhrs@r.postjobfree.com

Objective

Diligent student recognized for proactive work ethic and friendly persona. Well-versed in food service and retail, and offers a flexible schedule with profound customer service experience. Eager to obtain a part-time position within an essential service establishment that will elevate my work experience and responsibility.

Education and Certification

BA in English Literature AA in English High School Diploma August 2018 – Dec. 2020 August 2012 - May 2018 August 2008 - June 2012 Cal State University, Long Beach Cypress City College Cerritos High School

● Food Handlers Card Expiration 7/23/2023

Experience

Cashier May 2017 - November 2018

Rubio’s Coastal Grill Lakewood, CA 90712

● Provide excellent energy and service by happily interacting with customers, offering menu recommendations, and politely answering questions and phone orders

● Navigate POS software to accurately process cash/credit transactions and effectively communicate with kitchen staff in order to manage voluminous amount of orders

● Directly assist custodial crew by maintaining clean and organized self-serve station and dining area

● Adhere to food safety guidelines and risk-management procedures by reporting all kitchen- related accidents, customer allergens, concerns, and complaints to proper staff and management

Retail Associate November 2016 - January 2017

Macy’s Lakewood, CA 90712

● Courteously welcome patrons and display keen knowledge of fashion trends, merchandise, and Macy’s Credit perks and advantages to generate revenue and increase customer retention

● Actively tend to go-backs, sales floor, and dressing rooms to ensure immaculate department to heighten shopping experience

● Validate various forms of identification, process cash and credit card payments and authorize voids and returns

● Maintain professional team-oriented relationships, and directly assist Department Managers by monitoring and logging daily sales, counting inventory, and organizing sales floor Barista August 2016 - September 2018

Cottonwood Church Coffee House Los Alamitos, CA 90720

● Quickly retain drink recipes and equipment usage, properly label all liquids and pastries with accurate shelf life dates, regularly restock inventory, and manage upkeep of coffee house lobby, bar, and utensils

● Responsible for opening/full closing of registers and preparing syrups for next day use

● Warmly educate guests on menu options, encourage upsell, offer drink samples, provide favorite personal preferences, and process acceptable forms of payment References

Larry Ginn Krista Bailey

ACI Family Counselor Mentor

562-***-**** (323) 537 - 5840

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