Crystal K. Mabe
*** ****** **** *****, ****** City, TN 37771
adkhqj@r.postjobfree.com
Objective Office/Medical Assistant Position
Professional Experience Office/Medical Administrative Assistant Otolaryngology Head and Neck Surgery Associates
Farragut, TN
• File, retrieve, and maintain medical records
• Schedule appointments for multiple doctors by hand and computer
• Answer multi-line phone system and forward to appropriate staff, operate fax and copy machines
• Maintain and set up patient rooms
• Assist doctors
• Scan and maintain medical records in our EMR and MD systems
• Greet visitors, ascertain purpose of visit, and direct to staff
• Check in/check out patients, take payments, answer any questions for patients
2009 - 2018
Substitute Teacher
Loudon County Schools
Lenoir City, TN
• Facilitated classes following Board of Education curriculum
• Acted as liaison between students, staff and parents
• Prepared and organized lesson plans
• Provided a safe and nurturing environment for the students to learn
• Followed governor’s recommendations in assisting students to pass TCAPS
2004 – 2008
Education Tennessee Technology Center
Diploma-Medical Office Information Technology
Knoxville, TN 2009
NATIONAL Billing and Coding Specialist and Medical Administrative Assistant CERTIFICATIONS Career Readiness-Gold
MEMBERSHIP National Honor Society
QUALIFICATIONS
• 10+ years’ experience providing quality customer service
• Trained in ICD-9 and CPT
• Trained in HIPAA Laws
• Problem-solving skills
• Enjoy working as a member of a team or independently
• Computer Literate in: Windows XP, Medisoft, Office Hours, Microsoft Word, Microsoft Excel, MD, and EMR