GABRIELLA RUIZ

**** ****** ** ** *** A* Albuquerque, Nm 87110 · 575-***-****

adkhnr@r.postjobfree.com

EXPERIENCE

NOVEMBER 2020- CURRENT

CC BANKER, ALORICA

With Alorica, I work as a credit card servicer with USAA. In this position, I work from home and take calls daily assisting members with their credit card needs. I have gained significant proficiency with technology software's and professional correspondence from home. I have learned about how finances can be handled and what kind of financial need others are having during the pandemic.

DECEMBER 2018- NOVEMBER 2020

MEDICAL SCRIBE, PRESBYTERIAN HOSPITAL ED (SCRIBE AMERICA) As a medical scribe, I worked one on one with providers on patient care and proper disposition. As a scribe, I gained experience with the healthcare environment and the different roles that take place within a hospital. I have become very familiar with medical terminology, testing, and flow. In the ED, I have learned how medical specialist respond to acute situations. I am familiar with EPIC and billing requirements for medical documentation. I have learned several computer programs, quickly and efficiently from this experience. I can quickly and accurately document and file paperwork as needed. I am also able to focus for long periods of time and during acute situations.

OCTOBER 2017- MARCH 2019

RESIDENT ADVISOR, LOBO VILLAGE (AMERICAN CAMPUS COMMUNITIES) As a Resident Advisor, my duties included monitoring the care and status of my residents as they are away from home achieving a higher education. I do check ins to insure they are in good status. I also work at the front desk completing basic office duties such as, answering phones, filing, answering emails, and leasing. I have had over a year of experience with these duties, also I was one of the top performers in leasing in the last leasing season. I am also able to plan and budget for a required 3 programs for the residents per month. In this job I always worked as a mentor in training new hires.

2

EDUCATION

MAY 2016

HIGH SCHOOL DIPLOMA, ROSWELL HIGH SCHOOL

I graduated from Roswell High School with highest honors and a 4.2 grade point average. I was also involved in my National Honors Society for two years and completed many service programs and events for the community. Finally, I also took part in my High Schools Dance Team where we won four state championships and one national championship. With all of this I learned how to balance time and commitments at the same time of exceeding my goals. AUGUST 2016- CURRENT

BACHELOR'S DEGREE AS OF DECEMBER 2020, UNIVERSITY OF NEW MEXICO/ CENTRAL NEW MEXICO COMMUNITY COLLEGE

I am a recent graduate from UNM in the College education. I mainly attended UNM but attended CNM for a summer semester. In the Health Education program, and found a deep interest in substance abuse behaviors, but studied a wide range of public health disparities and theories of behavior change. I also took part in a two-semester internship as part of my degree program with the Campus Office of Substance Abuse Prevention. In this internship I focused on community outreach and education in order to enforce UNM’s tobacco policy. .

SKILLS/ADVANTAGES

• I am a fast learner

• I am great at multitasking

• I am dedicated to my commitments

• I have almost two years of experience with

office work, customer service, and handling

health records.

• I have open availability

• I am trustworthy and empathetic

• I am a team player

• I am hands on and love to dive into my

work.

ACTIVITIES

While in college, I’ve done my best to give back to the community. Alone I have set a few days in the month where I like to go out and give care packages to the homeless citizens in our community insuring, they have some of the necessities for life. With my Resident advisor job, I volunteered at Mandy’s farm, which I really enjoyed, working with a variety of disabled persons. We did things such as spending time 3

with the residents and doing labor work for the upkeep of the farm. These are the type of things I like to do in my free time.

CERTIFICATIONS

• I am BLS certified