Patina Young

240-***-**** E: adkhn2@r.postjobfree.com

***** *** ****** ****** ****, Mechanicsville, Maryland 20659

PROFESSIONAL SUMMARY

Personable and energetic team player committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

SKILLS

Multi-line phone proficiency

Excellent communication skills

Attention to detail

Scheduling

Sorting and labeling

CPT coding

Medicial terminology

MS Office proficiency

Customer and client relations

Data entry

Customer-service oriented

ICD-9, ICD-10

DTS training

WORK HISTORY

SURGICAL TECHNICIAN/ ADMINISTRATIVE ASSISTANT 10/2016 to CURRENT

Capital Foot and Ankle

Review case cart before each procedure

Set up instrumentation and supplies before operations while maintaining sterile environment

Assist surgeon as needed during the operation

Pass tools and instrumentation to surgeon during operation

Verify all instruments post-surgery and dispose of necessary items to keep sterile environment.

Stocking and preparing the OR Rooms with surgical supplies and equipment.

Organizing storage areas, maintaining supply levels and pulling supplies for upcoming surgical cases.

Assists the nurse with other duties necessary to organize the workflow in the operating Room.

Prepare surgery documents before each procedures.

verification of patient insurance, filing, scanning and faxing documents, answer a multi-line phone and route calls to the appropriate extensions, data entry, and updating clinical information.

Prepare procedure room, assist physician with procedure tools, (sedation non-sedation) Sterilize exam room after each patient.

Code and process personnel actions, prepare pre-appointment packages.

Review and process documents and forms relevant to assigned program areas.

Maintain patient stability by checking vital signs and weight, check patients in/out.

Greet patients, take telephone messages, collect copay's, complete phone intake for new patients.

Maintain files pertaining to assigned program areas and enter pertinent data into databases and spreadsheets.

Operate a personal computer inputting patient's information assuring that all data is accurate and grammatically correct.

Use Track Net (scheduling system).

Mail out new patients forms.

Verify insurance, handle correspondence, schedule appointments, arrange for hospital admission, and make reminder calls.

Perform X-rays.

Prepare, review, and transmit claims using billing software, including electronic and paper claim processing

checking in patients, scheduling appointments, documents processing.

GERIATRIC NURSING ASSISTANT 12/2009 to 12/2016

Saint Mary's Nursing Center Leonardtown, MD

Manage day-to-day administrative duties, to include but are not limited to: verification of patient insurance, file, scan and fax documents, answer a multi-line phone and route calls to the appropriate extensions and data entry.

Provides patients' personal hygiene by giving bedpans, urinals, baths, back rubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.

Provide for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.

Provide adjunct care by administering enemas, douches, non-sterile dressings, surgical preps, ice packs, heat treatments, sits, and therapeutic baths; applying restraints.

Maintain patient stability by checking vital signs and weight; testing urine; recording intake and output information.

Ambulation assistance.

Some patients need help getting in and out of beds, wheelchairs, bathtubs, etc.

Turning of bedridden patients.

This is done to take the weight off of pressure points and prevent bedsores from occurring.

Toilet of patients.

Often patients will need help with moving on and off of the facilities.

Some patients may need help with a bed pan.

Catheter care.

Changing of catheter bags and charting amounts.

Relaying and charting requested information.

This may include moods, vital signs, meal consumption, liquid intake, and daily BM and urine amounts.

Relaying information to the next CNA on shift or to the nurse's in charge.

Recreational activities, such as assisting with a walk outdoors or delivering reading material to patients.

Light cleaning and organizing of patients' room or area.

Post mortem care.

CLINICAL ASSISTANT/ MEDICAL RECEPTIONIST 10/2015 to 03/2016

Patuxent Endocrinology Associates

Manage day-to-day administrative duties, to include but are not limited to: verification of patient insurance, file, scan and fax documents, answer a multi-line phone and route calls to the appropriate extensions and data entry, getting vitals and weight updating clinical information, prior authorizations.

Answer phone calls, prepare procedure room, assist physician with procedure tools, (sedation non-sedation) Sterilize exam room after each patient.

Maintain patient stability by checking vital signs and weight, check patients in/out.

Greet patients, take telephone messages, collect copay's, complete phone intake for new patients.

Operate a personal computer inputting patient's information assuring that all data is accurate and grammatically correct.

Mail out new patients forms One on One Direct Clients Care.

The Center for Life Enrichment Hollywood, MD 09/2007 to 12/2009

Performed routine duties in the care, custody, education, and treatment of developmentally disabled clients.

Responded to emergencies affecting these individuals, including administering CPR and using approved intervention techniques.

Served on a treatment team to review resident's progress, treatment, and educational plans; reports on activities, programs, and attendances.

Provided active treatment programming to clients in life skills; controls movement of residents to and from living quarters for activities and off-campus appointments.

Ensured cleanliness of facilities through inspections, reports, and adherence to safety standards.

Lifted individuals to and from wheelchairs, floor mats, baths or beds; often may perform nonprofessional nursing aide duties; serves as a certified medication aide.

Supervised residents to and from facility for activities and off-campus appointments.

CUSTOMER SERVICE SPECIALIST 03/2008 to 10/2008

Quick Tags Charlotte Hall, MD

Operated a personal computer inputting customer's information assuring that all data is accurate and grammatically correct.

Interacted with customers and employees in a professional manner.

Processed title, tag, vehicle registration and tag renewal/returns for customers after assuring that all required documentation has been received, dated and verified.

Assisted customer with complaints and issues.

Maintained inventory on registration stickers, vehicle handicap placard and accountable documents.

EDUCATION

High School Diploma

Chopticon High School

CERTIFICATIONS

Maryland Geriatric Nursing Assistant (GNA) Certified Maryland Certified Medicine Technician and CPR Certified

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