KEERTHIKA DAMODARASWAMY adkhln@r.postjobfree.com

Full Stack Developer +1-917-***-****

Linked.com/in/Keerthikad

PROFESSIONAL SUMMARY

•A highly accomplished professional with more than 13 years of rich & extensive experience in Applications development and Maintenance using Microsoft technologies

•Expertise in object-oriented programming and design patterns with extensive experience in the full life of Software Development process

•Experience in developing applications using C#, ASP.Net MVC

•Sound knowledge in SQL Server 2016. Experience in writing complex queries and Stored procedures

•Worked on migrating legacy applications written in ColdFusion to .NET

•Ability to work productively and effectively in a team as well as individually to meet the Project deadlines

•Strong knowledge in web and agile methodologies, skilled at progressing from problem statement to well-documented designs

•Experience in Agile methodologies and coding using Angular JS

•Hands-on Splunk reporting and dashboard & knowledge objects creation

•Solid management skills, demonstrated proficiency in leading and mentoring individuals to maximize productivity while forming cohesive team environments

TECHNICAL SKILLS

Programming Languages C#, Java Script, jQuery, ADO.NET

Web Technologies ASP.NET MVC, Web API, WCF, HTML, XML, CSS

Architectures MVC, MVVM, Microservices

Database Microsoft SQL Server 2016, Oracle

Tools RetaliX, Net Oxygen, TFS, Service Now ITSM, HP ALM, Splunk

ACCOMPLISHMENTS

Received client appreciation for my work creating detailed Technical Design Document (TDD) for CVS Electronic Packaging and Shipping System application development

Received Certificate of Appreciation from Target for the Knowledge Articles I prepared for their Point of Sale and Store Inventory system. These were used by their service desk team members

Participated in war room issue resolutions during new Target Canada store opening to instantly resolve issues

Worked as BA and lead in developing Digital Commerce website including a successful Go-Live for Giant Eagle

Recognized quick learner and self-motivator with proven record of strong attention to detail and ability to finish projects on schedule

PROJECT EXPERIENCE

Mastercard Connect (MCC)

Mastercard (O Fallon, MO)

03/2020 – Present

Involved in Software Development Lifecycle (SDLC) starting from Requirements gathering and performing object-oriented analysis, design, implementation, and development using Agile methodology with daily scrums.

Responsible for Sprint planning and reviews after each sprint

Create Functional Specification document and Technical Design Documents using use cases and Visio

Developed secure message application using .NET Core, C# & ASP.NET MVC to exchange messages with customers with enhanced security and file uploading features

Design UI for Mastercard Registration Program using JavaScript, JQuery, HTML & CSS

Developed N-tier application that includes presentation layer, business logic layer, data layer and Application tier using ASP.NET and C#.

Strong Object Oriented (OOPS) programming skills as extensively used C# to develop the middle tier of the applications

Create Client-side validations with jQuery selectors, Events and Server-side validations with MVC Data Annotations

Host the applications as Microservices on the MCC application server to be accessed by clients

Check-in code changes to Team Foundation Server (TFS) to control code versions

Host in-house and vendor applications in MCC

Responsible for team and floor management

CRM & TRADING APPLICATIONS DEVELOPMENT

NV Energy (Las Vegas, NV)

05/2018 – 03/2020

Query Trading data and generate applications to provide data in user required format

Generate Splunk reports and dashboards for trading team to use to monitor current energy rates and make trading when the rates are optimal

Migrate CRM applications from ColdFusion to .NET using C#, ASP.NET, SQL Server and Microservices. Generate new modules per user requirements

Review the code to ensure quality of design and meet coding standards by avoiding complexity, advocating clarity

Guide Enhancement and technical and functional related issue, playing major role in techno functional issues and performance issues

Responsible for project rollouts and implementations and in improvement projects to facilitate better usage of the system, as well as maintenance and support by providing techno functional support of operational business implementations

Work with vendors for issue resolution on COTS applications

Mentor and train offshore new team members on tools and processes

Attend client and business meetings

MAIL ORDER – ELECTRONIC PACKAGING AND SHIPPING SYSTEM DEVELOPMENT

CVS Healthcare (Buffalo Grove, IL)

03/2017 – 05/2018

Work with Client and understand requirements

Prepare Design document based on the Business Requirements document and get it approved

Create pack station application using C#, ASP.NET Web API, JavaScript to generate proper packages for medicines and insulins

Create WCF services to choose a recipe which is cheapest and smallest based on the type of medicines in the order and the source and destination city temperature forecasts

Perform code review and unit testing

Deploy code in production server

Attend business meetings

CRM SALESLOGIX SUPPORT

Health First (New York City, NY)

03/2016 – 03/2017

Monitor ServiceNow and support inbox for tickets / issues reported

Monitor Service Now and resolve defects using C#, JavaScript, SQL server

Create incident tasks when the issue is because of another application and work with the team to get the issue fixed

Talk to users to get additional information about issue when required or to explain them the right way of doing things when the issue is procedural

Provide on call support during non-business hours

Create Problems in service now for recurring issues and work on the root cause

Attend CAB and weekly status meetings with business

Work on enhancements request from other application teams based on workload

MORTGAGE - LOAN ORIGINATION SYSTEM

JP Morgan Chase (Jacksonville, FL)

03/2015 – 03/2016

Attend client meetings to understand requirements

Prepare FSD and TDD documents and get it signed by client

Develop Loan Origination system for customers to apply for mortgage loans using NO Studio, Net Oxygen Service Manager & Rule and Profile Administration

Create Underwriting applications to be used by underwriters to view all necessary information about the loan application and the background of the customer and approve or reject the loan

Train offshore team members in Net Oxygen

Delegate tasks to offshore team members and co-ordinate with them to get it done on time

Provide technical support in development and support when necessary

Work on defects and fix them within SLA

Deploy projects to SIT environment using Automated Release Management (ARM)

DIGITAL COMMERCE – CONTENT MANAGEMENT SYSTEM

Giant Eagle (Pittsburgh, PA)

03/2014 – 03/2015

As a single person to handle GiantEagle.com redesign create a new website with fresh design and advanced functionalities for customers to make online shopping easily and safely

Add additional user registration requirements and validations and implement user authentication using C#

Create an expandable/collapsible pane that drops on mouseover of cart and shows the items added using jQuery

Coordinate onshore and offshore team members to meet the delivery plan

Attend daily meeting with team members and help them solve technical and process related issues

Be responsible for the overall quality and timeliness of the deliverables

Report progress to Giant Eagle and TCS Management

Identify and implement process improvements

In addition to above activities, as a part of Technology Obsolescence Remediation, I upgraded SSRS reports to SSRS 2012. Also developed few new reports since client wanted to change complete report data based on new usage requirements.

GUEST - POINT OF SALE & STORE OPERATIONS

Target (Chennai, TN / Minneapolis, MN)

09/2010 – 02/2014

Support Target Point of Sale application

Support Store applications like Banner and label creator, planograms and devices such as Self-Checkouts, GPDs

Call target stores and work with Guest Service Team Lead to get additional information to resolve issue or educate them on application and hardware usage to prevent similar issues in future

Monitor Service Now tickets for our group and ensure all incidents are closed within SLA

Create tasks and work with other teams like OS, Vendor, Database and network as required to fix the issue

Attend Client meetings

Create Problems for repeated issues and work with vendor team to get them resolved

Co-ordinate between onshore and offshore team members

Mentor juniors and new team members and bring them to speed to work on incidents independently

Create Knowledge Articles for Point of Sale and Stores Operations applications to guide L1 support team on simple issue resolution

NETOXYGEN APPLICATIONS SUPPORT & INTERFACE DEVELOPMENT

Wipro Gallagher Solutions (Chennai, TN)

01/2009 – 09/2010

Co-ordinate with onshore team to understand requirements

Follow the technical design document and develop Loan Origination System applications using NO Studio, Net Oxygen Service Manager & Rule and Profile Administration

Create new interfaces for clients which enables the mortgage application to interact and share data with other client applications

Perform unit and integration tests

Deploy the code to test servers for regression testing

Work on defects from testing

Participate in production code deployment

WEB BUSINESS RULES EDITOR

Wipro (Chennai, TN)

08/2007 – 01/2009

Developed Business Rules Engine to be used for defining business process model

Created UI for BRE using JavaScript and Dojo toolkit

Handled the Decision Tables module, which is one of the four modules of Flow-briX Web BRE.

Developed User Interfaces for Decision Tables and coded all the functionalities of it like creating new decision tables, adding/deleting rows/fields, adding/deleting conditions/actions etc.,

Implemented the functionality of converting JavaScript object to JSON and vice versa.

EDUCATION

Master of Computer Applications

Anna University, Chennai, India

06/2004 – 07/2007

Bachelor of Computer Applications

Bharathiar University, Coimbatore, India

06/2001 – 04/2004

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