Angelique Dean

*** **** ********** ***** **** Apt 114 Savannah, GA 31406 - adkhka@r.postjobfree.com 912-***-**** L’Occitane

November 2019-May 2020 (due to COVID19)

Beauty Consultant

• Supported all efforts to reach store sales goals, respecting all directives, selling standards and non-negotiable.

• Provided outstanding and quality customer service with every customer consultation.

• Assisted and supported customers with their choices of products for themselves and as gifts.

• Supported various tasks depending on store demands; ringing, wrapping, restocking and cleaning. Embassy Suites Savannah Historic District

May 2019-November 2019

Front Desk Associate

• Greeted guests and complete the registration process

• Assisted guests with check-out including, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

• Demonstrated a thorough knowledge of hotel information

• Used up-selling techniques to promote hotel services and facilities and to maximize room occupancy

• Responded to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

• Fielded guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

• Received, input, retrieve and relay messages to guest Yellow Brick Road Early Learning Center

May 2018-September 2018

Assistant Teacher

• Conducted focused observations of children

• Developed action plans

• Carried out activities on a daily basis

• Evaluated the effectiveness of child development activities

• Ensured the safety and well-being of the children

• Maintained regular communication with parents

Complete Eye Care of Winder

March 2017- July 2017

Optometrist Technician

• Pre-tested patients before exam

• Maintained accurate and organized records

• Maintained inventory of contact lenses

• Instructed new contact lens wearers

• Obtained patient insurance information and verify insurances

• Scheduled appointments

• Interacted with referral doctors

• Sterilized all used equipment

• Established high standards of customer service

L.E.I. Home Enhancements

May 2015- September 2016

Assistant Marketing Manager

• Created marketing strategies for direct sales of home improvement products, including windows, siding, doors and gutters for a 7 person sales team

• Consulted with homeowners to identify current and future products and services needed

• Increased sales and profits for Raleigh office by 70% during tenure

• Awarded “Sales Person of the Month” as top sales person for the 12 state region

• Planed, organized and executed marketing and sales programs for a diverse group of homeowners and economic levels

• Recruited and trained new sales people

•

Lewis Gale Medical Center

October 2013 – September 2014

Patient Sitter/In-home Caregiver

• Under the supervision of an RN, provided close observation of special care patients

• Supported Lewis Gale nursing and strategic plans, including relationship base care

• Maintained accurate records of patient care, condition, progress and concerns.

• Responded appropriately to the physical, emotional and developmental needs of patients.

• Maintained a clean, healthy and safe environment.

• Provided a comforting and soothing environment.

• Aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment.

• Caregiver: Aided A.L.S. patient in Home

Education: Hidden Valley High School 2011 Additional training: First Aid CPR/AED Certified, Ongoing weekly public speaking training program. Develops outlined themes References

Wendy Impearatrice - L’Occitane

702-***-****/adkhka@r.postjobfree.com

Dr. Michael Serrano- Complete Eye Care of Winder

404-***-****

Lolitha Royal- Allstate/Friend

540-***-****

Contact this candidate