Dinesh Datta

778-***-**** – adkhjv@r.postjobfree.com

Adress: Vancouver, BC

PROFESSIONAL SUMMARY:

•5 years of experience in Salesforce.com CRM Platform, Sales Cloud, Service Cloud, Health Cloud, Financial Cloud, Communities and Lightning and Salesforce 1 Platform.

•Good understanding of Health Cloud worked on Communities using Customer Portal and Partner Portal.

•Expert in Salesforce business-analysis, design, administration, development and production of cloud-based applications.

•Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, and deployment maintenance and of standalone, Multi-tier, web-based, and portals based object oriented enterprise applications.

•Experience in modifying Visualforce pages to be supported in Lightning Experience and good understanding of Lightning mode and its features.

•Experience in administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce SFA applications based on Apex Language and leveraging Force.com Platform -- world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.

•Good experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers & Triggers, and various other components as per the client and application requirements.

•Experience in SFDC Integration (Bi-Directional data transfer) using Web Service, and Apex Programming (SOAP and REST).

•Strong knowledge of SFDC standard data structures and familiarity with Force.com platform.

•Experience in building Visualforce Custom Controllers/ Components, Custom Objects, Reports, Dashboards, Tabs.

•Experience in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API, SOQL, SOSL, Lightning.

•Experience with Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).

•Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.

•Used GitHub to commit for personal sandbox to Dev.

•Good work experience in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services, Security Controls, AppExchange Package & Custom Application, Sandbox data loading.

•Used JIRA Agile for project management and bug tracking. Always willing to learn new skills to improve efficiency and increase knowledge base.

•Experience in building reusable UI components and pages with Lightning component framework.

•Experience with tools like Force.com Explorer, Force.com Migration and force.com Excel connector.

•Good exposure to AppExchange applications. Able to find appropriate applications, install and customize.

•Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using sales force.com.

•Expertise with Object Oriented Design (OOD), Analysis (OOA), based on Unified Modeling Language (UML) architecture.

•Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML SQL queries. Experience in writing SQL and PL/SQL programming with DB2, Oracle and MS-SQL, MySQL Server.

•Programming Experience in UNIX Shell Script. Experience with Sun Solaris 2.7, HP-UX and Windows 2000/XP/NT.

•Developed test classes and test methods to ensure maximum code coverage in production instance.

•Experienced in all stages of SDLC that includes duties like providing documentation on design, testing and migration from development to production.

•Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.

•Strong communication, organizational and interpersonal competencies along with detail oriented and problem solving skills in the technology arena.

Technical Skills:

Salesforce Technologies: Apex Language, Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers) and S-Control.

Custom Integration: Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, AppExchange Package & Custom Application and Sandbox data loading.

Force.com tools: Apex Data loader, Force.com Apex Explorer, AJAX tool kit, Force.com Migration Tool, Force.com Excel connector and Force.com Eclipse IDE Plug-in.

Programming Languages: JAVA, C, C++, VB, APEX, HTML, XML, CSS, AJAX, DHTML, Shell Scripts, Web Services and UML.

Platforms: UNIX and Windows (NT, 2000, XP).

Database: SOQL, MS SQL Server 2000/7.0 and MySQL.

IDE: Eclipse, My Eclipse and Force.com Eclipse IDE plug-in.

Tools: MS Visual Source Safe, HTML Dream weaver and Microsoft Project 2000 and Sub Version, MS Visio, Silverlight, GitHub, Jenkins.

Education/ Certifications:

•Bachelor’s in Computer Science Engineer from University of Allahabad – 2012

•Master of Administrative Science from FDU - 2014

•Salesforce certified Administrator Salesforce certified Developer

PROFESSIONAL EXPERIENCE:

Client: Neo Financial, Calgary, AB Nov’19 - present

Role: Salesforce Lightning Developer

Responsibilities:

•Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

•Have good knowledge in Velocity enables health plans, third party administrators (TPAs), and producers to automate the product configuration, quoting, enrollment, onboarding, customer support, and renewal processes

•Analyzing the current requirement process, identifying problems and making recommendations to improve the process.

•Interacted with various Business User Groups (Sales and Ops) to gather the document requirements.

•Responsible for developing a project life cycle process for inventory management.

•Customized the Dashboards and Report to track usage of productivity and performance of business centers and their sales teams.

•Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes

• Contract life cycle management: configuring Agreements, Templates, Query Templates, Agreement Output formats, Agreement Protection, Agreement Rules, Configuring Wizard and Approval Management.

•Configured product and pricing setup using CPQ/Product consoles which include price ramps, Price Matrix, Price Rulesets, price list items, tiered pricing and asset pricing.

•Worked on Integrating SAP and Salesforce systems using SOAP and REST API's.

•Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

•Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and Lightning.

•Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

•Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

•Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.

•Involved in daily standup meetings, Scrum. This resulted to bring good solution to the business requirement.

•Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects.

•Worked on Velocity Intelligence for customized offers and product, rider, and endorsement recommendations

•Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

•Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

•Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data Migration tool called Data Loader.

•Worked on Apttus CPQ configuration and integration.

•Used field level security along with page layouts in Lightning to manage access to certain fields.

•Implemented the Web Services through WSDL in the Salesforce.com for outbound messaging.

•Experienced using Force.com IDE for creating, modifying, testing, and deploying Force.com Applications.

•Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile.

•Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component.

Environment: Salesforce.com Platform, Force.com, Force.com Eclipse IDE, Copado, Lightning Experience, Lightning Components, Apex classes and Controllers, HTML, CSS, Data Loader, WSDL, SOQL, SOSL, Scrum, Custom objects, Custom fields, Web Services, SOAP, REST.

Groundswell, Vancouver, BC Aug’18 – Oct’19

Role: Salesforce Admin/Developer

Responsibilities:

•Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.

•Created Impressive designs with Custom styling to bring dynamic versions of the components when setting up in Lightning App builder.

•Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

•Created profiles and implemented Object and field level security to hide critical information on the profile users.

•Worked on various salesforce.com Standard objects, Custom Objects, Triggers, Classes, Pages, Reports and Dashboards.

•Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, VisualForce Pages to suit to the needs of the application.

•Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages

•Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.

•Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects

•Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic

•Pro-actively identify areas of improvement and functional gaps in existing systems and Salesforce.com setup

•Performed a software build using a build system like Apache Maven or Gradle, executed a shell script using Jenkins.

•Work closely with the Project Manager and other cross-functional teams to understand and analyze business processes and integration with other products within the company

•Participate in sessions to understand Business Requirements and Business Processes Analysis

•Configure platform to meet requirements including installation and configuration of app exchange applications

•Configure and customize Salesforce.com Service cloud application.

•Handled the deployments process using GIT HUB.

•Support the design, implementation, and rollout of Salesforce Application

•Identify all integration process(es) that connects with Salesforce.com application

•Identify and validate the Master data required for Data Migration and test cycles activities

•Conduct business meetings and brain storming sessions with cross-functional teams, stakeholders and Solution architects

•Worked with development, Infrastructure and production support team for Cognos support

•Developed and modified ETL Data Manager Mappings to load data from Lawson financials ERP oracle data warehouse into Cognos Datamart.

•Used clear case as source repository and later migrated to GITLAB.

•Monitored and automated ETL data load jobs on Cognos connection.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Sales Cloud, Service Cloud, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, SFDC Sandbox, Eclipse IDE Plug-in, Versioning Git, Windows 7.

Infosys (Celgene Corporation), Vancouver, BC Jan’16 - Jun’18

Salesforce Developer/Administrator

Responsibilities:

•Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.

•Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.

•Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.

•Developed Visual Force Pages and used standard, Custom Controllers and controller extension Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.

•Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.

•Created Custom Objects and defined lookup and master-detail relationships on the objects. Also created junction objects to establish many-many connectivity among objects.

•Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.

•Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages

•Collaborated with GitHub to access and share data from database.

•Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.

•Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects

•Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement business logic

•Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: SaleForce.com platform, Sales Cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Security controls, Reports, Versioning Git VisualForce Controllers, Workflow and Approvals and Eclipse IDE.

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