TRINA LOMAX

**** ********* **** * *******, TN ***27 1-901-***-**** I adkhhr@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional who provides timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality. Strong academic success illustrates skill, value and level of competence.

• Problem solver; combines judgment and experience to create sound solutions.

• Efficient in Microsoft Word, Excel PowerPoint, QuickBooks, and Outlook. KEY QUALIFICATIONS

Medical Billing • Medical Coding • ICD-9-CM • HCPCS • CPT • ICD-10-CM • Medical Terminology Electronic Health Records (EHR) • Electronic Medical Records (EMR) • Greenway Managed Care (HMO, PPO, and POS) • Government Payers • Third Party Payers • Worker's Compensation Centers for Medicare and Medicaid • CMS 1500 • CMS 1450 (UB-04) • Tricare EOBs • Payment Posting • Revenue Cycle Management • Scheduling Insurance Verification • Insurance Billing Procedures • Insurance Claim Processing Practice Management • Medical Office Procedures • Anatomy & Physiology • HIPAA Compliance Co-Payments • Deductibles • Co-Insurance • Superbills Reimbursement Methodologies • Fee Schedules • Outpatient I Physician • Inpatient I Facility EDUCATION

Ultimate Medical Academy I Associate in Science Degree- Medical Billing and Coding, 2015 Ultimate Medical Academy I Diploma- Medical Billing and Coding, 2015 Completed an intensive, accredited training program which included: Surgical Procedures, Disease Processes and Procedure and Diagnosis Coding from Medical Records CERTIFICATIONS

Working towards National CPC-A Certification

WORK EXPERIENCE

Private Duty Care, Memphis, TN 2013- Present

Caregiver

• Monitor daily medication intake, escort to doctor appointments, and handle light housekeeping duties . West Memphis Foodservice, Inc., West Memphis, AR

Server I Customer Service Associate

• Promptly took and delivered guest orders ensuring quality and accuracy.

• Trained new servers; maintained cleanliness and organization of the establishment. MiMi's Daycare, Memphis, TN

Childcare Provider

• Ensured high priority of health and safety of the children.

• Set a positive example in conduct; maintained safety and cleanliness of the department. Civil Rights Museum, Memphis, TN

Cashier I Customer Service Sales Clerk

• Processed retail transactions, managed inventory levels and stocked shelves.

• Worked as a team member to ensure customers received the best possible service. Northwest Airlines, Memphis, TN

Flight Attendant

2012-. 2013

2008-2012

2007-2008

2000-2007

• Ensured the safety and comfort of passengers, answered inquires, and provided customer service.

• Assisted passengers with loading of baggage, demonstrated emergency procedures, and secured the cabin in preparation of flight.

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