JAN LOUISE RAMOS FERRER
*****************@*****.***
OBJECTIVE
To obtain a position working as an Office Administrator or related that requires expertise and experience in human resources, office management and provide the company with high quality office administration experience contributing to the positive growth of the company’s performance.
WORK EXPERIENCE
E PURPLE T Holdings, inc. Group of Companies
Entertainment & Production
Human Resource (HR) Assistant/Receptionist June 2019 – November 2019
Ensured smooth daily office operation by implementing strict guidelines set by the company.
Assisted in the recruitment of new candidates through initial screening and interview per company set criteria.
Oriented and ensured newly hired individuals fully understood the mandatory company policies and regulations.
Ensured all company personnel due government benefits and incentives monthly are granted.
Assisted employee’s approval for filed sickness/maternity loan and reimbursement in accordance to established company policy.
Attended government latest programmed seminars to ensure company set policies and procedures are aligned.
Maintained an organized confidential personnel documents and data.
Organized company events, corporate meetings, business and strategic planning, company workshops as per approved plan and budget.
Established as focal point for phone operations, assisted potential clients through introduction of company services.
Other duties as assigned by the human resource manager.
Aremos Marketing Solutions
Life and Health Insurance
Telemarketer May 2015 – May 2016
Answered incoming calls to provide required information on client inquiries.
Contacted businesses and private individuals by phone calls in order to solicit sales for goods or services on new perspective clients.
Performed meet-ups with clients to elaborate product benefits and inclusions by providing presentations.
Obtained customer information such as name, address, and payment method, and enter orders into computers.
Recorded names, addresses, purchases, and reactions of prospects contacted.
Adjusted sales scripts to better target the needs and interests of specific individuals.
Obtained names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Organized the CEO’s schedule on meeting with the clients.
Performed clerical and Administrative tasks.
SPI Global Ventus
International travel Account
Customer Service Representative November 2014 – April 2014
Provided excellent customer service by attending to all client queries.
Booked and rebooked flights per dated availability and in relation to client’s requests.
Provided other information they needed for their flight – kilos per baggage, fees, rules and guidelines of the plane, flight schedules, seats, and amount.
Accepted and processed payments online for the booking and reservations.
Promoted the packages that clients can avail.
NAR Power System Specialists Corporation
Electrical Company
Computer/Data Encoder/Inspection Assistant January 2012 – April 2013
Attended site inspections as an Inspection Assistant.
Gathered all findings from inspection of the client’s electrical rooms of the buildings, substations to main circuit breakers of each floor off the building.
Took photos of the wiring connections and breakers with issues during site inspections for record and reported it to the Engineering and maintenance department of the building.
Met up with the team of Electrical Engineers and authorized person to verify and consolidate all the findings gathered.
Encoded all information gathered through the use of Microsoft Excel and MS Word.
Ensured all necessary data gathered are available and circulated through email and finalized hard copy reports are delivered to recipient building.
Provided clients their periodical billing statements. Followed up the payment for the service provided by the company.
Performed administrative and secretarial tasks.
Momo Café
Fine Dining Restaurant
Host/Receptionist January 2011 – June 2011
Welcomed guests and guided them to their table.
Ensured client schedules are not conflicting for table reservations, events and functions.
Provided guests remarkable customer service by cheerfully taking orders, ensured on time orders service and follow up checks to assist with other needs.
Managed the POS for bills and payments of guests.
Manyip Corporation (Myco.)
Production and Marketing/Sales
Sales Representative June – December 2010
Briefed potential clients about the company’s products and services.
Scheduled and met up with clients to present the rates, and ensured the clients fully understood the terms and conditions of the company prior to placing orders.
Conducted seminars and orientation for newly hired employees to brief and provide guidelines.
Conducted meeting with other sales representative for weekly reports, proposals and plans to reach company sales target.
Managed inventory of the products in every outlets and prepared reports forwarded to Marketing Department.
Reported monthly sales to the head of the Marketing Department.
EDUCATION
Trinity University of Asia – College
BS Hotel and restaurant Management
2007 - 2009
PERSONAL INFORMATION
Nickname : Louise
Birthdate : May 3, 1990
Height : 5 ft. 4 inches
Spoken Languages: Filipino, English