K A T H E R I N E H E R N A N D E Z
**** ****** ***** *** ***. 201 Kissimmee, FL, 34747 754-***-**** adkgqf@r.postjobfree.com S U M M A R Y
A very compassionate diligent worker that always has a smile on her face no matter the situation. Strives to do things quickly, safely, & to the best of her ability. Can work both as a team & on her own because she is very detail oriented & has great people skills.
E X P E R I E N C E
WALT DISNEY WORLD RESORT, KISSIMMEE, FL
Area Facilitator, Nov 2018 - Present
• Orienting new hires to the area of Fantasyland
• Training on basic safety protocols & terms for emergency situations
• Training new hires on costume requisitions and requirements
• Proctoring computer aided lessons
• Facilitating between multiple attractions in an area Attraction Hostess, Sep 2012 - Present
• Ensuring guest safety while performing ride operation
• Providing exemplary customer service to park guests
• Greeting guests as they enter & leave the attractions
• Delivering safety narrations to large crowds
• Operating six individual attractions around the parks
• Answering guest questions regarding attractions in all four parks & giving directions to various locations E D U C A T I O N
ART INSTITUTE OF FORT LAUDERDALE
FORT LAUDERDALE, FL
Completed coursework towards Ba in Science Computer Animation (Oct 2012) A D D I T I O N A L S K I L L S
• Spanish speaking
• Public speaking
• Problem-solving
• Attention to detail
• Multitasking
• Teamwork
• Willingness to learn
• Courtesy
• Computer skills