Skills

Experience

Muriel Stewart

409-***-**** adkgls@r.postjobfree.com 3529 Tiger Lane, Corpus Christi, TX 78415 Clerical Duties Communication Skills Organizational Skills Physical Abilities Customer Service Telephone Skills Report preparation Decision making

Security Guard January 2020 - May 2020

Allied Universal, Corpus Christi, TX

Manned entrance and exit posts at Citgo Refinery, checking all personnel and visitors. Kept security and facility managers updated on security activities and incidents with thorough daily reports. Detected contraband items with thorough examinations of bags, boxes and personnel. Protected various gates by scanning vehicles.

Secured building entrances and exits, manning security stations and preventing unauthorized access. CDL License, CPR certified, TWIC.

Customer Service Representative October 2019 - December 2019 The Results Companies, Corpus Christi, TX

Updated accounts to reflect content of customer interactions and implemented solutions for service issues. Handled customers' advanced needs with properly escalated calls and scheduled service appointments. Answered numerous inbound calls each day to handle various concerns, set appointments, and close sales. Processed refunds, exchanges, and company credits for customers facing issues such as duplicate payments and information about benefits.

Transit Bus Operator April 2011 - September 2019

Corpus Christi Regional Transportation Authority, Corpus Christi, TX Assisted elderly and passengers with disabilities, helping to carry baggage and seat each one properly. Kept vehicle clean, sanitized and well-maintained at all times. Helped passengers embarking and disembarking from bus at station and stops. Balanced environmental controls for passenger comfort. Collected fares from passengers and scanned passes for repeat travelers. Operated vehicles and equipment safely and maintained clean driving record. Indirect Probation Officer June 2006 - April 2011

CSCD, Corpus Christi, Texas

Managed files and continuously updated and organized records. Completed and filed MTRs documents, and filed for reviews in courts. Ran TCIC/NCIC on Probationers, for warrants.

Made probationers identification badges.

Installed GPS ankle bracelets on Probationers.

Supervised Adult offenders to monitor compliance with court ordered conditions. Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.

Checked residential probationers for adherence to curfew and compliance with rules. Managed full cycle caseloads, including pretrial, pre-sentence, and client supervision.