Objective

Seeking a position as a Medical Assistant, Phlebotomist, ECG/EKG or other position that will allow me to reach my goals and create a career that benefits all. I am looking to work with a progressive medical facility which will utilize my skills, education, and offer growth potential. I have been an EMT for six years, with Getzville Fire Company. In addition, I am a nationally Certified Phlebotomist and a certified ECG/EKG technologist. I have done internship’s with Catholic Health, ECMC and I am learning new processes and strategies from the various teams I have worked with. In addition, I have also been a volunteer with Roswell Cancer Institute.

Professional Profile

Goal driven, dedicated professional, committed to superior customer service, training, supervisory and leadership.

Experienced in fast paced environments demanding organizational skills while maintaining a trust -worthy, ethical environment through complete discretion

Demonstrated ability to maintain composure and work efficiently in fast paced environment

Achieve rapport easily with patients and clients

Prioritize according to urgency, provide solutions and a problem solver

Effective, personable team player with unsurpassed interpersonal skills and demonstrated ability to handle patient and client questions.

Confident in interactions with individuals at all levels, resourceful in completing projects and able to multi-task effectively.

Enthusiastic desire to improve knowledge and eager to meet challenges and quickly assimilate knowledge

Customer or team member focused and communicator with proven ability to understand and convey complex information, develop rapport, deliver and present presentations.

Skills

NHA Certified Phlebotomist

Certified EKG

Medent Software

CPR Certification 2019

EMR

Medical Terminology

CPT & ICD-9 Coding

Keystrokes 54+ WPM

Appointment Scheduling

ECG/EKG

Professional Communication Skills

Medical Filing

Management Skills

Numeric 14,000 KPH

Customer Service

Training Supervisor

Procurement Specialist

Vendor Relationship Management

Sales-Inside & Outside

Answering Phones

Word

Excel

PowerPoint

Experience Highlights

Strong leadership skills, supervised, developed and coached staff

Expertise in strategic growth, negotiations, time management, listening and goal setting

Participated in staff meetings, hiring, training

Sourcing and Vendor Relationship Management- IT Procurement Specialist Proven sales performer who is adept at working independently with minimal supervision, as well as contributing and collaborating as a productive team member, problem solver.

Business-to-Business Sales, 8 years and Inside Sales Environment, 10 year

Proactive at attaining new business by implementing unique marketing initiatives

Executed sales of 1.5 million to 2.5 monthly

Developed presentation materials, trade shows, long and short-range strategic business plans

Ability to understand and research client needs according to current market trends

Effective account management by making new contacts, closing, generating repeat business and unique marketing initiatives and programs

Generated strategic growth with account doing 800k per year and increased market share to 10.6 million, in one year by executing marketing programs

Coordinated and managed the development of vertical markets division

Member of high-performance team to create better ways of doing smart business and strategic growth

Development of employee purchases program

Education

Associates in Fine Arts, Niagara Community College, Sanborn, NY 1982

Concentration: Music, minor-business

Erie Community College, Williamsville, NY 1983

Concentration: business and office

Erie 1 BOCES Workforce Development, West Seneca, NY 2010

260 Hour Medical Office Assistant Certificate

Erie 1 BOCES Potter Career & Technical Center, West Seneca NY 2010

CPR Certification 2019

Bryant and Stratton Phlebotomist 2019

Computer Skills

Windows 2000, XP, Microsoft Office, Word, Excel, Power Point, PeopleSoft, Internet, Email-Outlook

Medent Software

Training and Awards

Professional Conduct Workshop for managers

Manager as a Communicator

Wilder Presentations-Winning Presentations, Development, Design and Delivery with Confidence

Senn Delaney Leadership, Teambuilding Culture Change

Account Management, Large, Franklin Time Management, Partners in Excellence, Communispond, Xerox Telemarketing, Karrass Negotiation Skills

Presidents Club, top 5% in Sales, 3Com highest sales, Intel All Pro-NBA Finals and numerous awards for achievement over the year

Employment History

Getzville Fire Company, Getzville, NY 14068 2013-Current

Dr. David Kurss, Medical Assistant, Williamsville, NY 2015-2016

UBMicro, IT Procurement Specialist: Sourcing and Vendor Relationship Management, Amherst, NY 142**-****-****

Emedco, Key Account Manager, Williamsville, NY 142**-****-****

Azerty Inc, Var Representative, Orchard Park, NY 141**-****-****

Northtown Automotive Companies, Internet Specialist, Amherst, NY 142**-****-****

Ingram Micro, Senior Account Executive, Williamsville, NY 142**-****-****

Temporary Positions

RR Donnely, Sales Representative, Getzville, NY 142**-****-****

HealthNow, Planning Analyst IT Purchasing, Buffalo, NY 14202/Temporary Employment

UBMicro, IT Procurement Specialist: Sourcing and Vendor Relationship Management

University of Buffalo, North campus, Amherst, NY 142**-****-****

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