adkgk8@r.postjobfree.com
JANAI PALMA
OBJECTIVE
Motivated individual seeking long term employment within a company that will allow me to utilize my ability to perform a wide range of tasks. Bringing great attention to detail; and willingness to understand and follow instructions, I look forward to acquiring additional skills, creating me the opportunity for future advancement. With that being said, am absolutely willing to relocate should I be provided the opportunity to obtain employment within your company.
TRAINING AND CERTIFICATES
Campbell College Office Administrator Diploma - Edmonton Alberta
October 2003 – October 2004
Intermediate Computer Training Certificate - Nicaragua
June 1995 – July 1996
High School Diploma – Father Lacombe High School – Calgary Alberta
June 1995 – July 1996
SKILLS
Fluent in English & Spanish
Innate attention to detail
Strong communication skills allowing me to work effectively with others
Work well under minimal supervision due to my high sense of self-motivation
Efficient Problem Solver
Safety Oriented
Eager to learn
EMPLOYMENT EXPERIENCE
JANITORIAL SERVICES, MASTER’S TOUCH, EDMONTON ALBERTA
January 2018 – Ongoing 2021
Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
Worked alongside fellow employees to perform daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Complied with safety regulations when handling, mixing and storing hazardous chemicals.
Maintained optimal supply levels to meet daily and special cleaning needs.
CLIENT CARE REPRESENTATIVE, WIRELESS CITY INC., Edmonton Alberta
March 2017- August 2017
Effectively assisted client inquiries as the point of contact for wireless city regarding activation, service, billing, equipment & troubleshooting. While recommending additional services beneficial
Enhanced productivity levels by anticipating needs and recommending additional services beneficial to the client
Accurately obtained, documented and confirmed client information.
RESIDENTIAL PAINTER, GUZMAN PAINTING, Edmonton Alberta
December 2015- November 2016
Worked a flexible schedule, including some holidays and weekends, depending on the shifting needs of each project.
Applied putty, spackling and caulks to prep uneven surfaces and fill in holes in preparation for the application of primer, paints, varnishes also administered by myself.
Cleaned and properly stored all equipment and supplies at end of each workday and removed trash and debris from work areas.
Climbed scaffolding, staging, ladders and planks to reach work area surfaces and observed safety protocols to prevent falls.
Operated hand tools essentials for painting,
Cleaned and prepared surfaces to ensure paint and other finishes adhere properly
ADMINISTRATIVE SUPPORT/ DATA ENTRY/ INVENTORY
VANHOUTTE COFFEE SERVICES, Edmonton Alberta
October 2008 – November 2015
Totalled, verified and reconciled transactions such as purchase orders, cheque invoices and cheque requisitions
Prepared and processed documents related to various accounts
Processed payments including cheque entry
Data entry and related clerical duties such as word processing, maintaining filing and record systems, faxing and photocopying
Complied with Health and Safety rules, policies and procedures
Participated in training workshops as required
Provided reception relief when required
Maintained equipment inventory and installation in our system
Shipping and receiving of equipment
OFFICE ADMINISTRATION/CLIENT RELATIONS & RETENTION SPECIALIST
FUN SUN VACATIONS, Edmonton Alberta
October 2004 – July 2008
Maintained Hotel and flight bookings ensuring data base is up to date organized by an alphabetical and numerical filing system
Retained client bookings by providing up to date and accurate travel information and deals, Created applicable travel documentation, and processed payments
Performed accounts receivable duties, including invoicing, researching charge backs, discrepancies and reconciliation.
REFERENCES
References available upon request