okobi nonso francis
Address: *, ******** ******, *****, ********, Lagos.
Phone no: 080******** E-mail: adkgeg@r.postjobfree.com
Professional Summary
Well-qualified proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Skills
Project management
Strong decision maker
Complex problem solver
Creative design
Innovative
Service-focused
Excellent computer skills
Familiarity with medical terminology
Strong multitasking abilities
Proficiency in both written and verbal communication
Work History
Accountant Receivables 2021 – till date
Havana Specialist Hospital
Preparation and sending of invoices.
Contacting clients for payment resolution.
Negotiating payment arrangements.
Recording and reconciling payments.
Resolving payment discrepancies.
Maintaining billing accounts and records.
Producing reports as required by management.
Setting a credit policy
Reviewing your client's credit-worthiness with a business credit check
Setting payment terms
Setting a collections policy
Assisting with collections
Senior Billing Manager 2018 – 2020
Havana Specialist Hospital
Determines patient invoice by capturing services noted in patient chart; clarifying services with physicians.
Issues invoice by entering service data; calculating charges; mailing invoices.
Resolves billing issues by discussing contract with third-party payer; explaining insurance contract with patient; negotiating settlement.
Maintains patient and invoice files by entering and adjusting data.
Provides billing information by collecting, analyzing, and summarizing third-party billings, accounts pending, and late charges data and trends.
Updates job knowledge by participating in educational opportunities.
Factor in charges for procedures completed in departments such as the ICU or ER
Creating ledgers and financial analysis reports on selected hospital functions, ensuring that all transactions performed by the hospital are done accurately and efficiently, and prepare financial statements on a monthly basis.
Front desk officer 2009 - 2018
Lakes, Seas & Creeks, Lagos.
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc), greeting and welcoming guests.
Answer questions and address complaints.
Answer all incoming calls and redirect them or keep messages.
Receive letters, packages etc. and distribute them.
Check, sort and forward emails.
Monitor office supplies and place orders when necessary.
Keep updated records and files.
Education
Michael Opkara University of agriculure, Umudike, Abia- Abia State 2016
Bachelor of Social Science: Accountancy, 2016. 2nd class upper (2.1)
Community High School, Babajide, Surulere – Lagos 2005
General O' Levels (West African Examination Council)
Adegoke Primary school, Adegoke, Surulere – Lagos 1999
First School Leaving Certificate (F.S.L.C)
Reference
Available on request