ROBBIE DE GUZMAN LIWANAG

L* B* P*, Santa Clara Estates, Santa Rita, Guiguinto, Bulacan, 3015

adkg9q@r.postjobfree.com

+639*********

SUMMARY

Ten years of experience as an IT professional with advanced technical experience in SAP Basis Administration from version 4.6C to Netweaver 7.5x running on different OS platforms from Windows NT4.0 up to Windows Enterprise Servers, on UNIX: AIX or HP-UX, RHEL, SLES; hosted on a physical or Cloud based servers (Azure, AWS) and running onSAP HANA, Microsoft SQL, Oracle, Informix or IBM DB2 databases.

WORK EXPERIENCE:

Accenture, Inc. July 2015 – August 2020

Mandaluyong City

Accenture, Inc is a multinational management consulting, technology services, and outsourcing company.

Projects:

SAP Basis Consultant at Accenture’s SAP Intelligent Platform Services May 2019 – August 2020

SME for SAP Basis inquiries within the group

Performs the overall infrastructure management of the project.

(Application, Database, OS, Cloud Server and Security Compliance)

Assisting the manager’s in conducting costing of new projects.

Selected Key Accomplishments:

Performed migration of SAP Landscape to a new AWS Account.

SAP Basis Lead at Dyson EU / Norton Rose Fulbright February 2019 – May 2019

Facilitates implementation request from clients.

Performs knowledge transfer to junior SAP Basis

In charge of providing daily reports to stakeholders

Selected Key Accomplishments:

Performed DMO from Sybase to HANA Server

SAP Basis Lead at GEA Group AG May 2016 – January 2019

Provided 1st and 2nd level SAP Basis of GEA systems worldwide, which includes performance monitoring and tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

Performed daily monitoring reports of SAP Systems.

Configured batch jobs, SAP printers, creation of developer’s transport request, open connection, etc.

Performed SAP Maintenance weekend activities wherein about 200 systems are handled.

Performed successful backup checking daily.

Provides daily reports to stakeholders.

Performed SAP Transports in ChaRM.

Proactive monitoring done via Alert Inbox of Solution Manager

Exposure to various SAP Bolt-on / 3rd Party applications

Selected Key Accomplishments:

Was able to provide knowledge transfer to Junior Basis

Handled the configuration of systems to Solution Manager.

Documented the team’s process and troubleshooting.

SAP Applications Basis Lead at Unilever EU July 2015 – April 2016

Provided 1st and 2nd level SAP Basis of Unilever Europe regions SAP Systems, which includes performance monitoring and tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

Performed daily monitoring reports of SAP Systems.

Configured batch jobs, SAP printers, creation of developer’s transport request, open connection, etc.

Performed SAP Monthly Release activities.

Performed successful backup checking daily.

Performed SAP Transports in ChaRM.

Selected Key Accomplishments:

Was able to mentor junior Basis.

Vestas Services Philippines, Inc. May 2014 – June 2015

Makati

Vestas is a Danish manufacturer, seller, installer, and servicer of wind turbines.

ERP Systems Operator

Provided 1st and 2nd level SAP Basis and Infor XA support of all Vestas Systems, which includes performance monitoring and tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

Performed daily proactive monitoring of all the SAP systems through Solution Manager Alert Inbox and CCMS, and in XA by means of checking OPRS warnings and messages in AS400.

Configured batch jobs through Redwood Central Process Scheduler, SAP printers, and XA user roles request.

Performed SAP Monthly activities such as patching and Minor Release activities.

Performed SAP R3 open connection upon request.

Performed successful backup checking of SAP and XA systems.

Conducted weekly client copy of test systems for user training.

Performed SAP Transports from releasing in ChaRM through importing to Production.

Selected Key Accomplishments:

Proposed technical ways of checking system which further trace problems encountered, to colleagues.

Provided user satisfaction in handling request and incidents.

San Miguel Information Technology Systems, Inc. May 2011 – May 2014

Mandaluyong City

SMITS Inc. is one of the leading Information Technology companies in the Philippines today and is responsible for the managing the IT operations of Southeast Asia’s largest food, beverage, and packaging company.

IT Facilities Specialist

Performed the role of a senior SAP Basis Administrator that handles 2nd level support of all SMITS, Inc. clients, which includes performance monitoring and tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

Performed various OS & database administration activities - Scheduling backups, DB Growth Management, Disaster Recovery, Restore Strategy, Consistency check, System copy, Data Migration, and Client copy, support packs updates, etc.

Performed full cycle implementation of SAP systems, Post-Installation and GoLive checks.

Performed monthly reporting of system status to stakeholders, and test backup data integrity by means of monthly system restore.

Performed Administration and Implementation of SAP Business One.

Handled the following positions:

Junior SAP Basis Administrator, May 2011 – March 2012

SAP Business One Implementer – September 2011 – March 2012

SAP Basis Administrator, April 2012 – May 2014

Selected Key Accomplishments:

Performed various full cycle implementation of SAP Systems, kernel updates, version upgrade, also conducted migration, with knowledge in OS and Database administration.

Pioneered the company’s SAP Business One implementation wherein I had conducted installation to the company’s sales offices nationwide.

Smartmatic –TIM February - May 2010

PCOS TECHNICIAN

Supervised the Board of Electoral Inspectors in configuring the machine and conducted installation and transmitting the data gathered by the machine.

EDUCATION

2007-2014 Bulacan State University

Bachelor of Science in Information Technology

Malolos City

2003-2007 Immaculate Conception School for Boys

Malolos City

SELECTED TRAININGS

Introduction to Redwood Central Process Scheduling

Vestas Services Philippines, Makati - November 2014

Introduction to SAP Solution Manager 7.1

SAP Philippines, Makati - September 2012

SAP ADM100 Training

SMITS Inc., Mandaluyong City - May 2011

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