Linah Mhlanga

Name & Surname:

Linah Mhlanga

Email:

adkg6a@r.postjobfree.com

Cell:

(+27)

710735683

Passport / ID #:

A05217298 / 950**********

Skype ID:

live:mhlangalinah

Sex:

Female

Age:

25

Length:

1,63m

Weight:

65,1kg

BMI:

24,5

Nationality:

South African

Marital Status:

Single

Date of Birth:

14/04/1995

Health:

Excellent

Closest Airport:

O.R. Tambo - Johannesburg

Address:

67 Rietfontein Road, Primrose, Germiston, 1401

Other Certificates:

University of Johannesburg - Hospitality management - 2017

University of Cape Town - Events Management - 2020

Katlehong Technical High School - Senior Certificate

Do you have any of the following? Yes / No

Seamans Medical

No

Seamans Book

No

STCW Certificates

No

Passport

Yes

C1D Visa

No

Professional Profile

I am writing to express my keen interest in working in your organization where I am searching for a new position that provides opportunities for growth. I have a National Diploma in Hospitality Management, which I obtained at the University of Johannesburg in 2017.I recently completed a short online course in Events Management from the University of Cape Town. I would be a perfect candidate for this position because I am a very dedicated person in terms of always being punctual, willing to help at all times when I can, ready to learn new things, reliable and have a very strong personality. Over time I have learned to work under less supervision as its training myself to be a future leader in the hospitality industry. I believe that my expertise in the Hospitality industry will make me a valuable asset to your organization. I am currently working at Naples Bay Resort as a Coffee barista, food runner and banqueting server. Before coming to Naples I was at Mission Point Resort from April to October 2019, where I was a receptionist, server, housekeeping attendant & recreation attendant. From 2017 I was a receptionist at The Capital Empire Hotel in Sandton until April 2019. In previous years I was a trainee at Southern Sun, Elangeni and Maharani in Durban when I was doing my final year practical in the hotel, where I had gone to all departments in the hotel, for example, Food and Beverage department, Housekeeping, and the entire front office department, Hostess and management. On March 2016 I worked at the Miss South Africa which was held at Carnival City where I was given the opportunity of being a floor supervisor, which was to make sure that everything was running smoothly and that guests at the event were satisfied with the services they were offered. Other work experiences I took part in the was the biggest well-known event in South Africa the Nedbank Golf Challenge which was hosted at Sun City in December 2015, where I worked in the pastry kitchen (commis chef) during the event there and we were given certificates for taking part in the event. I hope I have convinced you that my skills and knowledge in the workplace and the enthusiasm to learn would make me an asset while working for you. I am confident that I possess the attributes you are looking for.

Professional Strengths

English (Advanced), IsiZulu (Advanced),SeSotho (Intermediate) / Word, PowerPoint, HMS, Jonas system, Protel & Micros/Opera / National Diploma in Hospitality Management, Opera / Micros certificate, First Aid Certificate Level 1, 2 Certificates on wine (Preliminary & Wines of the world course, Nedbank Golf Challenge Certificate

Work Experience

Company

Naples Bay Resort - J1 Visa Internship Program - Florida

Position

Barista / Server / Runner

Period worked

November 2019 - March 2020

Responsibilities

Coffee barista at Café on the Bay, Banqueting server & Food Runner at 1500 South restaurant. The responsibilities at the Café is opening/ closing, make different types of lattes, cappuccinos, being a cashier and making sandwiches when ordered; Setting up the venue, taking drink orders and serving food to the guests (that as either plated or hors d’oeuvre). On tribute nights which was hosted every Sunday where a band would come and perform I used to be responsible for taking care of the guests throughout the night by making sure that they have something to drink or eat, that required me to take the orders and to punch it on the Jonas system that would directly go to the bar & kitchen. Make sure that the my end of day receipts match up with the cash that I collected during the event and dropping the money in the safe box. To help out the servers by serving water and bread to the guests once they take their seats, taking food orders to the tables, clearing up and resetting the tables for the next guest.

Company

Mission Point Resort - J1 Visa Internship Program - Mackinac Island

Position

Front Office

Period worked

April 2019 - October 2019

Responsibilities

Checking in and out guests, dealing with guest complaints, doing a daily bucket check. Learn the House Accounts that are used in the hotel. Make walk in reservations. Know how to look at guest folios, in regards to payments and important information that should be known about the booking. Assigning rooms for arrivals as well as preauthorizing credit cards. Knowing the restaurant menu with the alcoholic drink available & placing orders on the system. Setting up and clearing tables, as well as knowing table numbers in the entire restaurant. Bike Rental. Know the types of bikes and the features of each design of bike so guests are aware about what is offered. Doing kids club, where I have to take care of kids for up to three hours. Watching a movie with them or take them to golf, basically playing and taking care of them at the same time.

Company

The Capital Empire Hotel

Position

Receptionist

Period worked

August 2017 - August 2019 - 6 Months

Responsibilities

Checking in and out the guests, receiving call and transferring them to the person requested, daily pit. Check, maintenance of the float, making reservations for future bookings, checking arrivals and departures if there are any discrepancies & follow up required and sending the handover after every end of the shift.

Company

Southern Sun, Elangeni & Maharani - Durban

Position

Trainee

Period worked

June 2016 - 6 Months

Responsibilities

Worked at the reservations department for two weeks got to see how bookings are done at the hotel, Housekeeping for one week, taking irons and boards to the guest’s room. Hostess in two different restaurants (Al a Carte and Buffet). Guest relations department taking guest amenities to the rooms, Receptionist. Waiter - worked at the bar and restaurant taking customers’ orders of drinks. Management in the buffet restaurant this involved me working directly with managers and supervisors, giving orders to other employees on tasks that need to be done, doing briefings before shifts started, table settings, and taking bookings.

Company

Soweto Wine Festival

Position

Front Door Supervisor

Period worked

October 2014 - October 2015

Responsibilities

Greeting guests with a smile, making sure that the people who were working under me report to me when they will be running late & what is happening in the event (in terms of any complaints or issues to deal with), make sure that the welcome area there were more than enough wine glasses for guests, and that they got their gift bag when entering the venue.

Company

Sun City

Position

Commi Chef

Period worked

2014 November

Responsibilities

I was responsible for preparing the pastries that were eaten during the function, make sure that if we got pastries running out from the tents I would go and collect more pastries & replenish the tables. During the function we would work more than 12 hours a day to make sure that things (stock counting) are ready for the next day which was nice and exciting at the same time.

References

Paul Amend / Food & Beverage Manager / +1-770-***-**** / adkg6a@r.postjobfree.com

Ingrid Hernandez / Director of Human Resources / +1-239-***-**** / adkg6a@r.postjobfree.com

Katherine Mulvey / Director of Rooms / 906-***-**** / 231-***-**** / adkg6a@r.postjobfree.com

Precious Shelembe / Farhana Jadoo / Front desk duty manager/ HR Manager / 071*******/ 010-****-**** / adkg6a@r.postjobfree.com / adkg6a@r.postjobfree.com

Chef Peter Robertson / Head Chef / 014 557 381

Donald Brain / Wine Festival organiser & Lecturer / 083-***-****

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