Manager Sales Representative
Resume:
KOKOTI MABOA
CONTACT
adkg0a@r.postjobfree.com
2095
PERSONAL DETAILS
Date of Birth : 23/08/1989
Marital Status : Single
Nationality : South African
SKILLS
Planning, organizing, communication,
computer literate, ability to work under
pressure.
REFERENCE
Karabo Oliphant - "Bidvest Car Rental
(OR TAMBO) "
Branch Manager
adkg0a@r.postjobfree.com
Thulani Ntsontso - "Pandrol (SA) "
Senior Artisan
Craig - "Prestige Cleaning Services "
Manager
Theo Yende - "Bidvest Car Rental
(Sandton branch) "
Manager
adkg0a@r.postjobfree.com
LANGUAGE
English Sepedi IsiZulu Afrikaans
06/2013 -
04/2015
08/2017 -
08/2018
OBJECTIVE
To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment.
EXPERIENCE
Pandrol Sa
Apprentice /maintenance
Attend breakdowns
• Service and repair mechanical equipment
• Conduct safety inspections and planned maintenance systems
• Good housekeeping and familiar with health, safety and hygiene
• Administrations of OHS act requirements
• Ensure adherence to all ISO 9001 and 2200 standards and procedures
• Be part of a high maintenance team and cleaning of machinery
• Monitoring the equipment e. g drilling machine,
welding, saw and grinding machines
• Making sure that health and safety is applied at all times
Prestige Cleaning Services
Driver
Delivery and collection of vehicles
Ensuring that vehicles are clean for rental.
08/2018 -
09/2020
Bidvest Car Rental
Junior Customer Sales Representative
Customer Care • Assist customers with maps and
provide concise directions if required
• Ensure that the required information relating to the rental of the vehicle is explained in full detail to the customer and the rental agreement completed to the required standard.
• Take ownership of telephone queries and follow the required procedures in a professional manner, whilst reporting service failures to your manager/supervisor for follow up.
• When required call on local business (if applicable)
• Assist customers with the location of their vehicles and explain vehicle-operating procedures I..e. alarm systems
• Explain contract contents, in particular, waivers, additional drivers, delivery and collection charges, whilst following the proper customer qualification
procedures at all times
Vehicle Control Duties • Ensure that you are kept up to date on the vehicle availability
• Allocate vehicles for daily reservations and check computer system for collections.
• Implement key security log book and control
procedures
• Do deliveries, collections and dispatching of change over vehicles in due time
• Complete stock checks as per the required procedures and report any irregularities to your supervisor/manager
(if applicable
• Communicate with the depot regarding vehicles
requirements and special requests
Vehicle Control Duties (continued) • Communicate with the drivers and cleaners regarding daily vehicle
requirements to facilitate preparation/clean vehicles
• Dispatch drivers to and from the depot for the
collections and delivery of vehicles and assist with the moving of vehicles between branches where and when required
• Ensure that proper action is taken when vehicles are returned from rental, and that faulty vehicles are reported
Administrative Duties • Adhere to company rental
procedures and policies according to the Operations Manual
• Check overnight terms, overdue vehicles and
duplicated reservations whilst updating the computer system with the movement of vehicles
• Finalize void/no show rental agreements from the previous day
• Open and cost rental agreements on the computer
system and where applicable adjust original
authorization taken
• Send costed rental agreements to the depot regularly for batch filing
• Keep a check on “problem” rental agreements and
finalize as soon as possible
• Update petrol quantities on the computer system and complete the daily petrol sheets
• Verify and attach faxed vouchers to the rental
agreement or where required request vouchers
• Capture vehicle in from rental details on the computer system
• Ensure that traffic fines received are allocated to the correct account
• Obtain authorization on credit card rentals, timorously
• File future rental agreements and vouchers correctly and prepare contract envelopes
• Receipt and Refund monies from customers as and
when required
• Ensure sufficient stock of stationery (if applicable)
• Extend vehicle rentals by following applicable
procedures
2008
2010-2013
2015
• Take count and do a check on the cash box
• Read and apply all memo/faxes regarding new or
updated procedures
EDUCATION
Providence Academy
Matric
Passed
Central Johannesburg College
Mechanical Engineering
N4-N5
Technotrain
Trade Test (BOILERMAKER)
Completed
Contact this candidate