RonZel Hendrix

PROFFESSIONAL SUMMARY

I am a dedicated worker with 8 years of experience in customer service. I have 6 years of experience in selling contract memberships. I as well have knowl- edge in leading and managing front of house business. I thrive in creative and strategic thinking situations and team environments. This inspired my degree in graphic design, minor in business, and my experience as a Graphic Design

/Photography freelancer.

105 Foxon Pl. New Britain,CT 06053 860-***-**** adkfrp@r.postjobfree.com SKILLS

Customer Service

Customer Support

Public speaking

Adobe Photoshop

Adobe Illustrator

Adobe Indesign

Content Marketing

Photography

Graphic Design

Sales

Videography

Adobe Premier

Barista & Dairy

Arethusa Farms Dairy & Cafe West Hartford, CT June 2020-Present I manage coffee bar store front, inventory management, front of house maintenance.

Daily task include making all coffee drinks, ice cream or bagel orders, clean- ing front of house.

I educate customers about Arethusa’s products and selling goods. Customer service, answering questions and taking orders over the phone, customer reassurance, and Customer support.

EXPERIENCE

EDUCATION

Barista

Starbucks West Hartford, CT March 2020- June 2020

Performed duties include, making a large variety of drinks, cashier work, maintaining a sanitized bar, Multitasking and timing of task. Customer support and problem resolution was key.

Lead Instructor / Administrative Asistant

Plus One Defense Systems Martial Arts School West Hartford, CT February 2012-January 2020

I was a Lead instructor of adults and children in various forms of martial arts. I Provided high customer service, floor management, perform cashier, and- maintenance responsibilities.

Customer Support, Risk management and be Observant of customer needs. Process enrollment paperwork and Administration data entry. Student account management for an average of 40 hours a week. Central Connecticut

State University

— B.A. in graphic

design minor in

Business

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