Management Analyst

ADELIN ESTHER

© 770-***-**** ******.******@*****.*** Atlanta, GA

OBJECTIVE

Seeking a dynamic environment to apply my professional skills in the field of Project Management - Information Technology, Business/Decision Analysis with strong work ethic and thereby apply my technical and interpersonal skills.

PROFILE SUMMARY:

Proficient in identifying and developing Specification Requirement Specification (SRS), Functional Requirements Specification (FRS), feature documentation, GAP Analysis and documentation governance.

Collaborate with diverse teams across multiple stake holders.

Working knowledge of SharePoint Site Collections or other Records Management Systems (RMS).

Extensive knowledge in developing testing documents- Test Plans, Test design specifications, Test case specifications, Test procedures and defect reporting.

Proficient knowledge in using tools such as Jira for backlog management.

Extensively used MS Office (Word, Excel, PowerPoint, Visio), SharePoint, Java Script, .NET, HTML, XML, Oracle, SQL Server, HP Quality Center, UFT and Load Runner.

Knowledge in using confluence and MS Azure DevOps.

Strong verbal and written communication skills.

EDUCATION

Master of Business Administration (Human Resource and International Business Management)

Karunya University, Coimbatore, India

Bachelor of Computer Applications

Women’s Christian College, Chennai, India

CERTIFICATIONS

Certified Scrum Master PSM1

SOFTWARES

Languages : Java Script, .NET, HTML

Applications: Microsoft Project, MS Visio, MS SharePoint, Jira, Confluence, MS Azure DevOps, HP ALM, UFT, SAP ERP, IBM SPSS.

Database : Oracle, SQL Server

Platforms : Microsoft Windows 10, Unix, Linux

EXPERIENCE

GUEST LECTURER: BUSINESS STUDIES - MADRAS CHRISTIAN COLLEGE, CHENNAI, INDIA.

Deliver lectures to undergraduate and/or graduate students on topics such as HR Management, Principles of Marketing, Business Ethics, Business Communication, Supply Chain Management, Computer Application Management and Operations Management.

Create and develop effective learning techniques: eLearnings, webinars for small and large groups.

Create, design and develop new, or improve existing, labeling documentation.

Applied knowledge of regulatory requirements/business models, and documentation requirements to create documentation templates, style guides, and additional internal, proprietary content.

Developed B2C web help/educational content for the Content and Publishing Department.

Provided editorial support for Publishing Department by proofreading large volume of course content.

BUSINESS ANALYST - UNITRANS LINES PRIVATE LTD

Assessing business needs, designing, and executing strategic transportation and logistics initiatives.

Document and assist on the creation and improvement of processes, procedures, and tools. Develop processes and standard, rollout, train and ensure adaption.

Perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.

Develop user guides on workflow management and change initiatives.

Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects.

Proficient in using MS Excel, Access and Microsoft Power BI for analytics.

Created Supply Chain Logistics architecture diagrams using MS Visio.

Provide accurate, insightful analysis and reporting company’s performance based on a criteria and metric provided by management.

Performed business process workflow, analysis and reengineering.

BUSINESS ANALYST INTERN - ASHOK LEYLAND PRIVATE LTD

Implemented ERP system to enable HR activities of the organization. This ERP system empowers the HRIS Management to assist with various HR activities including leave, medical, compensation and performance appraisal.

Collaborated with multiple stake holders to create Functional Requirement Document (FRD), Business Requirement document (BRD) and Requirement Traceability Matrix (RTM).

Created Gantt chart to aid and track project completion on schedule.

Deliver high quality analytics and reporting.

Perform routine data quality checks to identify data repository ETL problems and reports data integrity problems to HRIS Management.

Identified, documented and reported bugs, errors, interoperability flaws and other issues within proprietary software applications developed for Ashok Leyland Pvt Ltd.

Provide lifecycle management of automated testing projects on software and large database applications.

Created and executed test cases, logged and assigned defects in HP Application Lifecycle Management.

IMMIGRATION STATUS: Green Card

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