ANIEZUE CHIOMA PAMELA

** ***** ****, *****, ********, LAGOS

CONTACT NO: 081********

Email: adkfmf@r.postjobfree.com

CAREER OBJECTIVE:

• To accept a challenging role within a dynamic environment were my skills will be utilized to the maximum height in my career.

BIO DATA:

DATE OF BIRTH: JUNE 27TH,1988

STATE OF ORIGIN: ANAMBRA STATE

SEX: FEMALE

MARITAL STATUS: MARRIED

WORK EXPERIENCE:

2015-2017(May-December) CROSS AND CHURCHILL ESTATES LIMITED SALES EXECUTIVE

Duties and Responsibilities:

• Listening to customer requirements and presenting appropriately to make a sale;

• maintaining and developing relationships with existing customers in person and via telephone calls and emails;

• Cold calling to arrange meetings with potential customers to prospect for new business;

• responding to incoming email and phone enquiries;

• acting as a contact between a company and its existing and potential markets;

• Negotiating the terms of an agreement and closing sales;

• Gathering market and customer information;

• Representing their company at trade exhibitions, events and demonstrations;

• Negotiating on price, costs, delivery and specifications with buyers and managers;

• Challenging any objections with a view to getting the customer to buy;

• Advising on forthcoming product developments and discussing special promotions;

• Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;

• Liaising with suppliers to check the progress of existing orders;

• Checking the quantities of goods on display and in stock;

•Recording sales and order information and sending copies to the sales office, or entering figures into a computer system;

• Reviewing your own sales performance, aiming to meet or exceed targets;

• Gaining a clear understanding of customers' businesses and requirements;

• Making accurate, rapid cost calculations and providing customers with quotations;

• Feeding future buying trends back to employers;

• Attending team meetings and sharing best practice with colleagues. 2013 -2014(June-December) CONNECTNIGERIA.COM

SALES EXECUTIVE

Duties and Responsibilities:

• Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.

• Must act as a bridge between the company and its current market and future markets.

• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.

• Help management in forthcoming products and discuss on special promotions.

• Review their own performance and aim at exceeding their targets.

• Record sales and order information and report the same to the sales department.

• Provide accurate feedback on future buying trends to their respective employers. 2012 – 2013 (February –March) MINISTRY OF YOUTHS AND SPORTS OYO IBADAN NYSC (National Youth Service Corps)

ADMINISTRATION OFFICER

DUTIES:

• Preparation of work plans and schedules.

• Preparing activity reports.

• supervise and coordinate activities of staff

• conduct orientation programs for new employees

• administer salaries and determine leave entitlements

• Ensuring meetings are effectively organized and taking of minutes.

• Maintaining effective records and administration.

• Upholding the legal requirements of governing documents, charity law, company law etc

(where relevant).

2010-2011 (August-November) ETOO GLOBAL LIMITED

CUSTOMER SERVICE REPRESENTATIVE.

DUTIES:

• Resolve customer complaints via phone, email, mail, or social media.

• Use telephones to reach out to customers and verify account information.

• Greet customers warmly and ascertain problem or reason for calling.

• Cancel or upgrade accounts.

• Assist with placement of orders, refunds, or exchanges.

• Suggest solutions when a product malfunctions.

• Advise on company information.

• Handle product recalls.

• Attempt to persuade customer to reconsider cancellation.

• Inform customer of deals and promotions.

• Utilize computer technology to handle high call volumes.

• Work with customer service manager to ensure proper customer service is being delivered.

• Close out or open call records.

• Compile reports on overall customer satisfaction. ACADEMIC QUALIFICATION WITH DATES

1991 – 1999 PRINCETON NURSERY AND PRIMARY SCHOOL

2000 – 2005 LAGOS STATE MODEL COLLEGE IGBOKUTA

2008 – 2011 LEAD CITY UNIVERSITY IBADAN NIGERIA

EDUCATIONAL BACKGROUND

B.Sc. (BUSINESS ADMINISTRATION)

COMPUTER SKILLS

• Skill knowledge/use of computer accessories and applications.

• Microsoft Excel

• Microsoft Word

HOBBIES

• Reading, travelling and meeting people.

REFEREES:

Mrs.Jaiyesimi Cynthia

CONNECTNIGERIA

26A, Awori road,Dolphin Estate Ikoyi, Lagos.

080********.

Mr.Osundu Emmanuel

EMMA ETOO GLOBAL LIMITED

2A, Alahaji Yusuf Street,

Coconut,Apapa road,Lagos.

Contact this candidate