MARIA RAWLINS
Authorized to work in the US and I am looking to start working and putting all
my skills and values into practice. I would love to gain experience which allows me to grow in a professional and personal way. I am a traveler-enthusiastic for over 10 years focusing on promoting the beauty of this world on social media. Love to create content on @psicowanderlust. Knowledge on Adobe Premiere Pro, Lightroom and Photoshop and other programs to create content. I know the tools and what is trending on Social Media. EXPERIENCE
YOUNG LIVING ESSENTIAL OILS - CUSTOMER SERVICE. JULY 2020 - DECEMBER 2020.
Addressed customer inquiries through phone and through live chat, providing quality service to customers about the availability of products or status of orders.
Conducted returns and informed the customers about the return policies. Memorized the oils and the kits to help customers make better decisions and answer their questions quickly and efficiently. Escalating customer calls with my supervisor if I needed BRIGHTSTAR WIRELESS, SPRINT - REP SALE. MARCH 10 2020-SEP 30 2020
Assisting customers with various in store products and services. Educating customers on the cell plans to help them make a decision of purchase.
Selling contracts of phones, smart watches and iPads with plans based on the customer’s needs and engaging through product demonstrations. Selling programs like Safe and Found, Lookout and insurance by explaining the benefits and how life can be connected with all together. Maintaining clean and organized all areas, wiping down our products. Handling customers questions regarding products or services. Handling new or existing customers with services agreements and upgrades.
Closing sales and meeting quotas
ADECCO, LIMA - PERU— FREELANCE INTERVIEWER FOR A MINING PROJECT. APRIL 2018 - JUNE 2018. 3-month project
Conducted competency-based interviews for candidates across all levels. Requested verification and references.
Effectively managed high volume recruitment. (20/week Avg) 915 Penn Ave. #503
Pittsburgh PA 15222
adkfm6@r.postjobfree.com
SKILLS
Customer Service
Focused-result
oriented.
Flexible.
Adaptable to changing
situations.
Social Media
Management Skills.
Adobe
Social Media Tools
LANGUAGES
English - Advanced
Spanish - Native
Portuguese - Intermediate
VOLUNTEERING
1.- Argentina Narrada -
Buenos Aires, Argentina.
January 2015-March 2015
2.- Children International-
Cartagena, Colombia. July
2013 – August 2013
3.-Fe y Alegría School
-Iquitos, Peru. January 2013 -
March
4.- Helped setting a hostel in
Applied psychological test online and face-to-face. Proactively engaged and communicated regularly with managers and candidates throughout the recruiting process.
Tracked the database of candidates by geographical area and make sure to meet the deadlines.
GyN CONSULTING, LIMA PERU — JUNIOR CONSULTANT. OCTOBER 2016 - DECEMBER 2017
Responsible for both high volume, and individual hiring. Attended job/career fairs to provide information for the open positions. Made psycho-lab reports after having carried out dynamics and conducted competency-based interviews for candidates across all levels. Request verification (police, criminal and judicial records.) Interviewed participated in the hiring and termination of employees. AC FARMA SA, LIMA PERU - HUMAN RESOURCES PRACTITIONER. APRIL 2015 - DECEMBER 2015
Hired over 200 employees that meet all contract requirements. Proactively engaged and communicated regularly with a variety of managers and candidates throughout the recruiting process to have a clear vision of what they are looking for.
Interviewed participated in the hiring and termination of employees. Designed and delivered Induction programs for new employees. Responsible for keeping each collaborator’s file organized and updated. Kept the data updated about the candidates and the job requirements. Responsible for the logistics of inductions programs (schedule rooms, materials, coffee break, etc)
Responsible for creating the fingerprint of the new collaborators for the use of the concessionaire.
CORPORACION MARA - PINTURAS AURORA SAC, LIMA PERU - HUMAN RESOURCES PRACTITIONER. JULY 2014 - NOVEMBER 2014
Visited different organizations, municipalities and places to recruit new candidates.
Coordinated the development plans related to the application of surveys, work environment measurement strategies, corporate induction, recognition plans, events and so on.
Made the lifting profiles of the positions requested based on the requirements of the institution.
Kept updated the data and files of each employee in order to have a better the Big Island, Hawaii.
organization.
Carried out the report about the interviews, psychological tests, verifications and references.
EDUCATION
University Ricardo Palma, Lima — Bachelor in Psychology MARCH 2009 - DECEMBER 2015
University Ricardo Palma, Lima — Specialization of Human Resources Certificate