Thomas Leitch

647-***-**** l adkfi9@r.postjobfree.com l 115 Tyndall Ave, Toronto, ON M6K2G3 I 30 years old PROFESSIONAL SUMMARY

Dynamic, motivated and a critical thinker under stressful situations. Skilled in time management, Microsoft/Apple applications, communications, customer relations and being a team player. I am physically fit to do any job with a competitive nature and always strive to do my best in any opportunity given. I am also a proven leader among colleagues from past workplaces and am always willing to help push towards company goals. SKILLS

EXPERIENCE

SOCC - STOC

Porter Airlines 2018 - 2020

● Assist in passenger issues regarding Visa, passports, electronic transcripts, special needs and clearance

● Communicate with customs and other departments about issues

● Communicate with Government officials on suspicious activity

● Emergency response for aircraft medical issues

● Diversion response for aircraft fleet

● Weight and balance for aircraft (resolve issues with weight vs weather)

● Annually get trained in dangerous goods and flight security

● General inquire from other departments of flight status

● Issue lighting alerts and delay information

● Document review and fraud aversion

● Email communications between multiple Porter Stations

● Prioritizing flights for irregular IROP days

● Communicate with CBSA regarding document vetting

● Issue special notices to departments regarding complications

● Tech-savvy

● Critical Thinking

● Positive Attitude

● Time Management

● Team Player

● Proven Leader

● Communication skills

● Organized

● Perfectionist

● Driven

● Self Starter

● Punctual

Gate Controller and Team Allocate

Porter Airlines 2013 - 2018

● Assign ramp teams (7-8 teams in total) at start of the day and delegate morning duties for first flights

● Assign lunch breaks and communicate with other teams to relieve duties

● Use 10 gates to allocate 186 flights a day

● Solve safety issues that are communicated over hand held radio and reporting it to the responsible departments

● Assist in planning for irregular operations

● Major outlet for communication using phone, email, VHF and handheld radio

● Communicate with pilots, organize domestic priority and international priority flights

● Communicate between SOCC operators and ground teams

● Acquired R-ROC, AVOP and RAIC

● Emergency response for incoming aircraft and weather

● Trainer for position for 3 years

Aircraft Mashaller

Porter Airlines 2013 - 2013

● Receive aircraft at gates giving proper instruction on taxi lines

● Park aircraft at gates and inspect for safe decompression of cabin

● Input GPU power unit and signal for proper engine shutdown

● Offload and load bags from aircraft AFT

● Team lead (Blue vest)

● Safety inspect flight prior to departure (walk around)

● Operate Lectro unit for aircraft push back with wing walkers

● Would be handling 2 aircraft on the ground simultaneously

● Mitigate potential schedule conflicts with other teams to insure efficiency OTHER JOB EXPERIENCES

Sound-proof installation - Technature (2013 - 2014) General labour and packing - Cassidy’s Moving (2008 - 2010) Dishwasher and line cook - Jim's Restaurant (2009 - 2011) Referee - Soccer and Hockey (Timbits League)

Coach - Soccer (Timbits league)

EDUCATION

Drivers License - Full G License

Seneca College - Aviation operations and safety

Transport Canada - R-ROC, RAIC, AVOP, DG certificate

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