MARK VINCENTI

Mobile: (***) *** - **** *** North Center Street

Email: adkfdy@r.postjobfree.com San Antonio, TX 78202

PROFESSIONAL PROFILE:

Accomplished Senior Leader of IT Shared Services with extensive experience managing network infrastructure, data-center infrastructure operations, and server infrastructure. Effective leader that is results driven, and customer focused.

Ability to create and deliver IT solutions aligned to business growth, organizational development, and system optimization. Skilled problem identifier and troubleshooter comfortable and confident of managing systems, projects, and large teams. A leader who embraces change and is passionate and dedicated to the mission at hand. Embraces teamwork and thrives in a highly collaborative environment.

SKILLS:

Significant years of IT leadership experience with the major concentration surrounding a global IT enterprise environment

Strong IT leadership skillset, with a wide variety of technical knowledge and hands on experience

Promotes a culture of high performance and continuous improvement that values learning and a commitment to quality

Oversee strategic technology planning and development in IT Networking, IT Security, IT Systems, IT Telecommunications, and IT Database environments that align with business and client objectives

Significant experience working with various IT vendors, such as Cisco, F5, Infoblox, Oracle, SAP, SolarWinds, Riverbed, Avaya and other top-tier hardware platforms, and technologies

Managed and directed large cross functional teams, with an emphasis on open collaboration, commitment to world class service, and holding others fully accountable for obtaining results

Accountable for organizational synergy through Policy and Procedures Management, Governance, Risk Management, Change Management, and Security Management

Manage departmental assets and budgets, to include cost saving initiatives and annual forecasting.

Experienced leadership liaison between IT and the Business, with the ability to effectively understand, and communicate project initiatives between multiple departments

Extensive Vendor Management experience, directly managing their work, schedules, budgets, and contracts

Experience using ITIL process model for, Service Management, Change Management, Problem Management, and Incident Management

Leadership in compliance of company policies and local/global regulatory compliance, adhering to standards and best practices

Extensive experience in IT Disaster Recovery efforts to maintain Business Continuity, Organizational Resiliency and Regulatory Compliance across a global enterprise

Extensive hands on experience planning, building, and implementing new and existing Datacenters and Disaster Recovery facilities. Worked directly on self-support and outsourced centers to include, High Availability, Cold and Hot Sites, and hybrid Cloud capabilities with AWS, Azure, and Equinix

Strong analytical and problem-solving skills, as well as excellent written and oral communications

Conveys a strong customer service attitude. Professional and passionate leader

PROFESSIONAL EXPERIENCE:

MARATHON PETROLEUM CORP – San Antonio, TX 2018 - 2020

Sr. Manager - Network Engineering

Directs activities of Field Operations, Centralized Operations, Engineering and 24X7 technical support functions

Develops and recommends short and long-range network strategy for the organization

Develops budgets, authorizes expenditures, and oversees projects and daily networking operations to ensure business objectives are being met within key business areas within the organization

Responsible and accountable at the leadership level for transitional merger and acquisition efforts, to include planning, build, and run operating models

Responsible and accountable for resource planning, and capacity planning

Ensures all installation efforts for projects are completed on or ahead of proposed targeted completion dates, and that they remain on budget

Responsible for continuous improvement, planning, coaching, and development for internal and external team resources

Was fully responsible for the successful data center migration from its legacy location in San Antonio, to a Cloud Enabled Data Center (CEDC) in 2016. Conducted successful wave migration for numerous application landscapes from the legacy data center in Schertz, TX to the new CEDC data centers (DXC – Formally HPE) in Tulsa, OK and Alpharetta, GA. Lead a team of networking engineers to finalize the project on time and on budget

Successfully worked the transformational efforts to cancel 3rd party networking services from Astadia in Jacksonville, FL to the internal NOC team at HQ. Saved the organization $500K by executing the transition away from Astadia over to internal staff allocation

Successfully developed and implemented a new Operational Acceptance Criteria (OAC) form to be used for seamless hand-off of network engineering build functions to network operations. Followed the ITIL standard when implementing this new process

Successfully recruited 10 additional resources on the Network Operations and Network Engineering teams to ensure that demand management was being addressed

Successfully formalized a BUILD team to have the networking team become more agile in their overall delivery to the key business stakeholders

Directed Network Engineering team to deliver SD-WAN capabilities to remote field offices, leveraging the Cisco Viptella solution

Directed Network Engineering team to deliver a new backbone architecture to the primary data centers at MPC, leveraging Cisco Application Centric Infrastructure (ACI)

TESORO/ANDEAVOR – San Antonio, TX

Sr. Manager – IT Network Services and Operations 2016 – 2018

Directs activities of centralized network operations, field operations, and works with network engineering as required. Responsible for 24X7 network operations support functions.

Develops and recommends short and long-range network strategy for the organization

Develops budgets, authorizes expenditures, and oversees projects and daily networking operations to ensure business objectives are being met in the following key business areas as follows:

Retail

Logistics

Refining

Business

Responsible and accountable at the leadership level for transitional merger and acquisition efforts, to include planning, build, and run operating models

Responsible and accountable for resource planning, and capacity planning

Ensures all installation efforts for projects are completed on or ahead of proposed targeted dates, and that they remain on budget

Responsible for continuous improvement, planning, and coaching and development for both internal and external customers

Accountable for the successful data center migration from its legacy location in San Antonio, to a Cloud Enabled Data Center (CEDC) in 2016.

Lead a large team of networking engineers. Responsible for staff management matters, which will include responsibility for performance management, development of staff, recruitment, and disciplinary actions.

Work closely with suppliers, and 3rd parties to ensure IT industry best practice is followed to deliver solutions efficiently and effectively.

Work with design team resources to ensure that specific solution designs meet the requirements and best practice developed and applied by this role.

Responsible for delivering monthly optics and key performance indicators on the reliability, availability, and health of the network.

ACELITY -KINETIC CONCEPTS - San Antonio, TX

Sr. Manager – Global Network Infrastructure 2011 – 2016

Responsible for managing and supporting all global networking infrastructures to include design, build, implementation, and operational readiness surrounding the KCI global enterprise. Responsible for global leadership direction for communication, security, and network environments are built in a safe and secure environment, with respect to vendors, customers internal/external, and all KCI employees and assets. Leads the collaboration efforts with all related IT teams for new technology strategies and roadmaps for the organization, with the focus on the Global Network, Security, and Telecom organizations.

Provide direction and leadership surrounding a network team of engineers, security specialist, and telecom professionals, for all enterprise-wide global IT projects and initiatives.

Proven management experience, building, motivating, and overseeing teams with diverse skills/expertise so that all required deliverables are executed with the highest quality

Experience managing and implementing a variety of telecom solutions from Avaya to Cisco

Directed the design, configuration, and implementation efforts for the MPLS network for KCIs Field spoke locations, using various providers. Designed, configured, and implemented new MPLS network through AT&T (AVPN).

Extensive experience leading the network engineering team, to implement infrastructure in a Datacenter environment to include Cisco Leaf and Spine Datacenter architecture and Cisco Unified Communication Systems (UCS).

Strategic vision that allows for resiliency and future growth when designing and implementing enterprise-wide global telecommunications, networking, and security solutions.

Professional experience designing, configuring, implementing, and supporting various networking environments to include, continuity, disaster recovery, and a wide range of Cisco networking infrastructure and industry-wide networking technologies. Extensive experience in security platforms, security telecom/VOIP and call center management.

Lead Network Engineer - I, II, III 2001 - 2011

Responsible for design, configuration, build, and deployment of all WAN/LAN implementation efforts required for KCI globally. Designed, implemented, and maintained enterprise-wide communications, network/security infrastructure.

IT Technical Manager - End User Support 1999 - 2001

Responsible for the direction and leadership efforts for an IT team of over 40 plus employees, as well as the entire user community at Kinetic Concepts Inc. The team consisted of IT professionals, LAN/Systems Administrators, and PC/Help Center Analysts across the KCI enterprise. Managed enterprise daily incidents, through prevention, detection, containment/recovery, and post-incident activity management.

Technical Lead 1992 - 1999

Team Lead and Supervisor for peer technicians.

EDUCATION:

KAPLAN UNIVERSITY Aug - 2011

Chicago, IL

Master of Science in Information Technology (MSIT)

HAWTHORNE UNIVERSITY May - 2007

West Jordan, UT 84088

Bachelor of Applied Science & Technology (BSIT)

SIX SIGMA LEAN AGENT CERTIFIED June – 2015

SIX SIGMA YELLOW BELT CERTIFIED May - 2016

MILITARY SERVICE:

Served Active Duty in the USAF. During my service I was assigned a broad-spectrum of duties from technical to management. I also received varied training with an emphasis on Information Management and Military Leadership.

LEADERSHIP TRAINING:

Leadership 360 Center of Creative Leadership

Reviewing Performance

Delegating and Directing

Managing Time Wisely

Coaching to Performance

Innovate With C.A.R.E

Managing Priorities in Constantly Changing Times

Assessing Your Training Needs

Sharing Leadership

Increasing Your Personal Productivity Through Adapting Your Behavioral Style

Empowering Others to Peak Performance

High Trust Environment

Keeping a Global Company Safe and Secure in an Unsecure World

TECHNICAL TRAINING:

Securing Wireless Networks

Cisco Nexus Architecture

Cisco Routing Configuration

LAN/WAN Internetworking

Contact this candidate