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Store Manager Assistant

Hampton, VA
February 23, 2021

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**** **** **** **** *******, VA, **321 757-***-****

Professional Summary

Dynamic professional with the ability to work as an individual or lead teams. Experience working in fast-paced and high-pressure environments with expertise. Performance shows exceptional skills necessary to implement and enforce policies, procedures, and regulations, to safeguard both information and personnel. Uses technical expertise and dedication resulting in increased efficiency, productivity, and functionality of an organization. Various work experience demonstrates literacy in Microsoft Office Suite, Account Management, Administration, Analytics, Communications, Operations, Team Management, User Interfaces, and Personally Identifiable Information. An excellent team player and motivational leader with a passion for Information Technology.


Master of Science: Cybersecurity Fall 2021- Present

Norfolk State University Virginia

Post Baccalaureate: Cybersecurity Spring 2018 – Fall 2020

Old Dominion University Virginia

Bachelor of Science: Psychology /w Minor in Criminal Justice Fall 2013 - Fall 2017

Old Dominion University Virginia


Comptia Security+ (Active: Jan 2021 – Jan 2024)

Basic Life Support for Healthcare Providers (Red Cross): (Active: Feb 2020 – Feb 2023)

Qualified Mental Healthcare Provider License (QMHP-e) (09/2018 – Present)

Registered Behavioral Technician (05/2018 – Present)


Army ROTC Superior Cadet Award: The second highest award given to Reserve Officers’ Training Corps cadets. This award is given to cadets who demonstrate officer potential and are within the top 25% of the student in the program in regard to academic standing.

Army ROTC Top Cadet award – This award is given to the top cadet in their graduating class as seen by the Army ROTC faculty.


Detail Oriented

Problem Solving

Written/ Oral Communication



Team Management

Human Centered Security

Security Concepts


Facilitation of organizational meetings

Network Vulnerabilities/ Analysis


Data Analysis


Knowledge on SIEM,IDS, Firewalls, and Netflow

Knowledge on threat hunting procedures

Linux Windows Command line

Leadership Experience

Crisis response & time sensitive situations

Goal Oriented (both personal and mission)

Work History

Mental Health Counselor May 2019 – Jan 2021

Sentara Virginia Beach General Hospital Virginia Beach, VA

Creation and modification of patient accounts using computer technologies

Computerized progress tracking and assessment

Safeguarded Personally Identifiable information (PII) in accordance to HIPAA requirements.

Provide complex diagnoses to patients, family members, and caretakers, in order to create a sufficient care network (treatment team) for the patient’s long-term treatment.

Create and present lessons to a group of 15 – 20 of patients using audio/visual presentations facilitating mental health skills in patients.

Report to coworkers and supervisors (physicians) meaningful patient progression and status in a concise and efficient manner both orally and written.

Therapeutic Day Treatment Counselor Aug 2018 - July 2019

Therapeutic Interventions Norfolk, VA

Analysis and assessment of clients routinely.

Responsible for the mental development for students in the Norfolk Public School system, as well as, serving as a liaison between school administration and the Therapeutic Interventions organization.

Present treatment plans to government organizations and school administration both visually and written. Ex: Principles, superintendents, and insurance agencies.

Gather, evaluating, and interpreting behavioral data (information) on clients in order to develop personal treatment plans that make meaningful and valid resolutions to student performance and coping with learning disabilities.

Communicate the treatment plan to teachers and relevant staff members in order to accomplish the goal of increasing student performance.

Develope systems of periodic check ins and reporting so that all members of the treatment team had frequent input in updating the student’s treatment plan.

Update and write reports and treatment plans in order to meet daily, weekly, monthly, 90 day, and yearly deadlines set by insurance agencies and school administration.

Applied Behavioral Analysis Register Behavioral Technician Dec 2017 - Nov 2018

Butterfly Effects Norfolk, VA

Gather, evaluate, interpret, and apply behavioral data in order to develop that information into to develop written treatment plans for clients with mental disabilities.

Submit treatment plans for approval to insurance agencies for financial approval.

Form a treatment team for the client (including parents, teachers, and prominent members of the client’s life)

Communicate the plan to team members then overseeing executing of the plan for a prolonged period of time, until team members and the client were able to execute the plan independently and efficiently for a prolonged period of time.

updating and writing reports and treatment plan updates in order to meet daily, monthly, and 6 month deadlines set by insurance agencies.

Research Assistant Aug 2016 - Aug 2017

Old Dominion University Norfolk, VA

Research assistant under Dr. Braitman. Used multiple streams of data to find, evaluate, and present information.

Internet, surveys, legal documents, and other published research to help the head researcher find the results of the experiments

Conducted data cleaning, operated various statistical software in order to assist the professor in her research.

Research projects include studies on alcohol consumption in college student and physical fitness effect on subjective wellbeing.

Audio/ visual presentation methods in order to present research finding in a symposium format to other research assistant, professors, and psychologists from across the United States.

Assistant Store Manager Jul 2016 - Aug 2018

Pacific Sunwear Norfolk, VA

Communicate goals and objectives from upper management to staff for general sale purposes.

Devise strategies to generate sales within the store by evaluate customer shopping trends, customer preferences, company goals, and other information.

Conduct oversight of employees to include team and time management.

Store Manager Jun 2014 - Jul 2016

Rainbow Arts Yokosuka, Kanagawa Prefecture

Responsible for ensuring that staff customer service as well as monitoring the financial performance of the store.

Responsibilities included: recruiting, training, supervising and appraising staff.

Managing budgets, addressing customer queries and complaints, retrieving inventory from Japanese and American vendors.

Extracurricular Experience

Army ROTC Sep 2014 - SEP 2015

Old Dominion University Norfolk, VA

ROTC cadet at the collegiate level. Expected to perform both physically and academically, however primarily evaluated on leadership ability.

Trained how to lead both small and large groups of my colleagues effectively; consult and cooperate with superiors and fellow team members in order to coordinate, events, meet goals, and plan developmental activities for lower-level cadets.


Andrea Freeman: NAVFAC SE -- Command Information Officer. -- 904-***-**** --

Estes Brames: NAVFAC ML -- Information System manager. -- 757-***-**** –

Jesse Ecklund: Assistant Strength & Conditioning Coach US Army. -- 702-***-**** –

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