Office Manager

Kaisha Grier

**** ********* **. ******, ** ***** 843-***-**** ********@*****.***

LinkedIn:www.linkedin.com/in/kaisha-grier-741bb3148

PROFESSIONAL SUMMARY:

Dedicated and meticulous professional with a strong analytical mindset and passion for business operations. Experience in employee recruitment, training and development, and financial analysis. Astute leadership and organizational skills seeking to leverage past experiences into a career in human resources. Highly motivated team member who values a collaborative and productive work environment.

EDUCATION:

Bryant & Stratton College

Associates Degree in Business 2021

Smart Horizons

Certificate in Office Management 2015

CORE COMPETENCIES:

Leadership

Scheduling

Account Analysis

Payroll

Delegation

Recruitment

Office Management

Reporting

Training & Development

AR/AP Accounts

WORK EXPERIENCE:

Sheraton Broadway Plantation

Night Auditor Supervisor 2018 – 2020

Checked in 200+ guests daily, verifying account information and ensuring their stay is satisfactory

Trained 15+ new hires on company policies, procedures, and best practices while delegating tasks as necessary and maintaining the employee schedule

Monitored and evaluated team member performance, providing coaching and guidance to those who needed assistance

Ran nightly audit, ensuring credit card system transactions were reconciled daily and any issues were resolved

Sea Watch Resort

Front Desk Associate/Night Auditor 2017 – 2018

Performed basic accounting functions such as account balancing and reconciliation to identify any discrepancies

Performed daily audits and presented clear and concise results for management review

Delegated responsibilities to coworkers to ensure all tasks were completed for the day and service standards were upheld

Trained new hires and monitored their learnings and progress ensuring they were prepared to take on the role

Building Time, LLC

Office Manager 2006 – 2015

Managed multi-line switchboard and answered 200+ inbound calls daily to respond to inquiries and support customer needs

Met with clients to go over and confirm job details and to agree upon contract conditions

Recruited new team members and evaluated applications based on the candidate’s skill set, experience, and fit with the company culture

Entered data accurately and maintained company spreadsheets to present information to management

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