Maria Loraine S. Lerit

Address: Block * Lot * Stage 3 Macaria Village Mindoro Street,

Pacita Complex, Biñan, Laguna

Mobile number: +63-966-***-****

Email Address: adkf8i@r.postjobfree.com

CAREER OBJECTIVE

To obtain a position in your company where I can utilize my knowledge and skills towards the company's goal and to fully enhance myself in a working environment to become effective and competitive in the tasks I am assigned to do.

WORK EXPERIENCE

Santos Knight Frank, Inc (Formerly known as CB Richard Ellis)

10th Floor Ayala Tower One and Exchange Plaza

Ayala Triangle, Ayala Avenue, Makati City 1226

Customer Care Officer – GBS Administration

April 25, 2016 – September 19, 2019

Duties:

Answering all incoming calls and directs caller to appropriate department while providing basic information when needed

Provides daily transportation to employees

Point of contact for all packages / deliveries

Manage daily schedule of all Liaisons (collections, payments and documents for delivery)

Manage schedule of all transportation associates

Daily issuance of fuel for company fleet

Schedule preventive maintenance / repair of company fleet

Prepare monthly payments for car rent service providers, couriers and fleet maintenance

Admin petty cash custodian

Assist with coordination and schedule of all office maintenance activities (pest control, carpet shampoo and air cooler cleaning

Assist with processing of building permits

Assist with building parking application / car park sticker replacement

Weekly company fleet inspection

Daily monitoring of housekeeping (checklist)

Handle centralized filling for admin

Skills:

Proven working experience in a front office handling receptionist responsibility

Professional appearance

Excellent communication skills both written and verbal

Ability to organize, multitask, prioritize and work under pressure

Ability to be resourceful and proactive in dealing with issues that may arise

Proficient with Microsoft Office

Willingness to learn

Crimson Hotel Manila

Entrata Urban Complex, Filinvest City,

2609 Civic Dr, Alabang, Muntinlupa, 1781 Metro Manila

Hotel Restaurant Receptionist

February 2015 – April 2016

Duties:

Schedule dining reservations for guests in advance and as they arrive at the restaurant. Often have to make decisions about where a group will sit in the restaurant.

Direct and instruct the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.

Greet guests as they arrive and take them to their seats. They also provide a menu and explain specials. They may answer immediate questions the patrons have. They may introduce the customers to their server.

Manage the front desk by receiving incoming calls, greeting and attending to customers

Inform guests about the availability of tables and direct them to the tables

Assist customers with answers to queries, and proffer solutions to issues within your capacity

Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner

Ensure that clients make payment for services before they exit the restaurant

Communicate with other staff, such as dinners, informing them of clients’ bookings, needs and complaints.

Smart Communications, Inc.

6799 Ayala Avenue, Makati City 1226

Corporate Receptionist

January 2014 – November 2014

Duties:

Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Direct visitors by maintaining employee and department directories; giving instructions.

Maintain security by following procedures; monitoring logbook; issuing visitor badges.

Log in and out visitors to the VMS

Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Megaworld Corporation

Greenbelt Hamilton Gil Street, Legaspi Village, Makati City, Philippines

Property Consultant

February 2012 – August 2012

Duties:

Sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Interview clients to determine what kinds of properties they are seeking

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

SEMINARS AND LECTURES ATTENDED

Hotel Operations Orientation and Banaue Familiarization Tour - Banaue Hotel, Cordillera Autonomous Region. ( February 14-16, 2009)

Familiarization Tour and Resort Management Orientation – Panglao Island Nature Resort and Spa Bohol, Philippines. (January 30 – February 1, 2010)

Image Overhaul: A Guide to Develop a Character Towards a Successful Tourism Career –lectured by Mr. Juver Tan- Counseling and Testing Department Coordinator- Student Activity Center. CEU Makati. (March 15, 2010)

ORGANIZATION AFFLIFTED

Association of Tourism Students – Member

EDUCATIONAL BACKGROUND

College Centro Escolar University

103 Esteban St., corner Legaspi Village St., Makati City

Bachelor of Science in Tourism Management

2007-2011

Secondary Education Mater Ecclesiae School

DVMI Sisters – Villa Olympia Subdivision

San Vicente, San Pedro, Laguna

2003-2007

Primary Education Mater Ecclesiae School

DVMI Sisters – Villa Olympia Subdivision

San Vicente, San Pedro, Laguna

1997-2003

Character reference

Ma. Jenina Alejandro

Administrative Manager

091********

Grace Bibat

Purchasing Officer

091********

Corazon Pamularco

Purchasing Assistant Officer

090********

I hereby certify that all information given above are true and correct to the best of my knowledge.

Maria Loraine S. Lerit

Applicant

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