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procurement and logistics management

Nairobi, Nairobi County, Kenya
October 18, 2022

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P.O. BOX *16-00520


PHONE NO.:071*******/ 072*******



I am a Procurement and Logistics Management graduate that is well trained in the supply chain field from production, procurement, warehousing, and logistics all the way to administration and customer service. Being a person of great discipline and determination, it has enabled me to have a strong drive towards fulfilling both personal and organizational goals. I am a hardworking individual with extensive product knowledge, procurement processes, logistics management and great customer care skills necessary for the supply chain industry. CAREER OBJECTIVE

I am seeking a challenging position in a progressive organization to enable me to enhance my career prospects and aspirations in procurement and supply chain management as well as allow me to use my technical skills and abilities in providing the best services to my employer and clients while upholding honesty and integrity in my position of work. PERSONAL DETAILS



August 1996

GENDER: Female



RELIGION: Christian

LANGUAGES: English, Swahili (Proficient in both)


April 2018 to August 2018 & June 2017 to August 2017 – Line attendant, Otomatt Supermarket

As a line attendant I was usually assigned to one section per two weeks and on rotational basis, be moved to another section to ensure that I understood the products and movement thereof. In this regard I managed to learn and master various processes and skills which were not limited to the following:

• Daily movement of products and restocking thereof.

• Product merchandising

• Customer Service

• Warranty Management

• Receipts, inspection and replacement of products, stock taking and stock checking, health, and safety standards.

June 2019 to August 2019 – Procurement Attachee, Ministry of Sports, Culture and Heritage My internship mainly focused on the Ministry and its affiliate departments namely Kenya National Library, Permanent Presidential Music Commission, National Archives, National Museum of Kenya, and Kenya Film Commission. Areas extensively and successfully covered were not limited to:

• Procurement planning

• Tendering process

• Supplier evaluation and selection

• Receipt, delivery and inspection of goods and services rendered

• Stores Management

• Interdepartmental relations and functions and how they affect the supply chain department

• Documentation and supplier relationship management

• Contract and warranty management

• Records Management.

April 2021 to August 2021 – Customer Service Representative, CCI Kenya At CCI Kenya, I was an outbound customer service representative under Multichoice Kenya brand.

My responsibilities were;

• Calling clients subscribed to the multichoice products to check on how they have been receiving the services they subscribed to

• Troubleshooting for any issues the clients may be facing with the services and escalating any technical issues to the responsible department

• Informing the clients of any ongoing promotions and encourage them to participate in them

• Informing clients of new products and services offered by the company and guide them on how to get the services

• Informing the administration on customer complaints for review and planning actions for change or improvement

• Filling out information regarding interactions with the clients August 2021 to February 2022- Procurement Intern, Toyota Automark formerly Toyotsu Automart Kenya (CFAO Motors)

As an intern at Toyotsu, I was involved in all the procurement processes. My work involved the following:

• Coordinating receipt and dispatch of vehicles from and to suppliers respectively along with their required documentation

• Imputing data on new vehicles received, units that have been released and new information pertaining to the stock on the company’s ERP system

• Arranging for the mechanical checks of the units with the service department

• Arranging for servicing of the company’s import stock upon arrival at the showroom

• Administrative duties such as handling calls to and from clients and assisting them where the need arises, responding to emails and enquiries sent and making reports pertaining to my department

• Requesting, receiving, recording and storage of the vehicle documents from the suppliers

• Transfer of ownership of the vehicles to the new owners

• Assisting clients in creating NTSA tims accounts and accepting transfer of ownership

• Preparing commission calculations and drafting payment documents for the suppliers

• Arranging and sending cars to the suppliers for repair and requesting for all available accessories for the cars

• Preparing sale agreements and undertaking letters for trade in vehicles

• Key management of all vehicles in the company yard

• Preparing price quotations for the sales team upon request

• Calculating duty for the company’s import stock for confirmation purposes with the clearing and forwarding agents

• Registration of the company’s vehicles

• Reconciliation of funds used in transfer transactions

• Releasing logbooks to their new owners upon transfer

• Management of the company’s fuel cards

• Stock taking and stock checking of inventory

May 2022 to date: Motor vehicle Registration/Motor Vehicle Inspection Administrator, Bollore NYK Auto Logistics Limited (GLC Branch)

As one of the administrators in the motor vehicle registration department, I was responsible for:

• Handling calls to and from clients; both current and prospective and assisting them where need be

• Responding to emails from clients or involved parties and actioning their requests

• Registration of the company’s clients’ vehicles that have been sold

• Following up on getting registration allocations and number plates from NTSA

• Preparing, updating, and sending daily reports to our respective clients and all parties involved

• Recording receipt of logbooks, number plates and speed governors for recording keeping and tracking

• Dispatching logbooks, number plates, speed governors and any other documents requested by the clients

• Booking and facilitating vehicle inspection of vehicle units upon request by the clients EDUCATIONAL BACKGROUND

September 2015 to October 2020: Chuka University; Bachelor of Procurement and Logistics Management

Undertook a bachelor’s degree in Procurement and Logistics Management and attained Second Class Honors: Upper Division. I was educated and taught on the various components and parts of the supply chain from production, procurement, warehousing, logistics, distribution, and customer service. I also learnt about the various departments involved in the supply chain and their interrelationships.

I subsequently gained wealth of knowledge in the areas of principles of accounting, financial management, investment management, risk and insurance management, clearing & forwarding, port management, cost accounting, total quality management, taxation laws and practices, operations management, entrepreneurship among others. I also learnt about the various laws and bodies governing the procurement sector in the country and internationally and their various purposes and functions. May 2015 to June 2015: Welkim Institute of Business Studies Certified Computer Proficiency Professional (CCPP) Areas of learning covered among others - computer system operation & Microsoft office suite applications i.e., Word, Excel, Access, PowerPoint, Publisher and internet connection and other basic workplace computer application.

January 2011 to November 2014: Pangani Girls’ High School Kenya Certificate of Secondary Education – Grade attained B+ January 2009 to November 2010: Utawala Academy

Kenya Certificate of Primary Education – Marks attained 395 Up to 2008: St. Juliet Preparatory School Primary School Education SKILLS AND QUALITIES

• Extensive product knowledge

• Communication

• Order placement and processing

• Customer care and service

• Stock taking and stock checking

• Managing records and documentation

• Warranty management

• Inspection and issuing of goods

• Warehousing

• Able to work under pressure

• Commitment to set timelines and goals

• Ability to work and follow up with suppliers

• Honest and transparent in my work and interaction with others while maintaining the required confidentiality.


I love reading motivational books and novels, travelling to natural and prehistoric sites, listening to music, and critiquing it, reviewing political and economy trends and seeing how to change them for the better.


1. Mr. Chuma

Managing Director

Otomatt Supermarket


2. Mr. Mwiti

Head of Supply Chain Department

Ministry of Sports, Culture and Heritage


3. Hawa Juma

Team Leader

CCI Kenya


4. Rebecca Odede

Human Resource

CFAO Motors Kenya


5. Anne Kabugu

Motor Vehicle Registration Supervisor

Bollore NYK Autologistics Limited


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