Office Assistant Customer Care
Resume:
STRICTLY PRIVATE & CONFIDENTIAL
CONFIDENTIAL PROFILE
Tarryn Maart
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Executive Summary
Introduction
Tarryn
PROFILE
I am an articulate and resourceful candidate who possesses excellent interpersonal skills as well as a flair for customer care that will guarantee success in a frontline reception and administrative position.
I completed my Matric from Eben Donges High School in 2009. I have more than 8 years accounts/admin (including part time) experience. I am an optimistic individual who is suitably qualified and competent. Capable of multitasking whilst focusing on detail conforming to effective time management.
My previous roles dictated that I liaise with both internal and external clients, and I did this with enthusiasm and professionalism.
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PERSONAL DETAILS
Name : Tarryn Maart
Identity Number : 900**********
Gender : Female
Race : Colored
Nationality : South African
Residential Location : Cape Town
Languages : English and Afrikaans
Availability : Immediately
Contact number :
EDUCATIONAL QUALIFICATIONS
2009 : Matric
Eben Donges High School
SKILLS
Communication
Administration
Organizational
Reception
Switchboard
Data Capturing
Filing
Interpersonal
Customer Care
Pastel Accounting – cashbook / Suppliers and customer processing VIP Payroll
Vetting of supplier invoices
Processing of Time sheets
Training and Development through the City Of Cape Town SAP HR EPWP ORG. MANAGEMENT COURSE
SAP HR e-EFM BASIC
SAP HR EPWP LINE DEP.TIME ADMIN.COURSE
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SUMMARY OF CAREER
Name of Firm : Hagleys Development
Period of Employment : 2019-04-22 – 2021-01-15
Position : Administration / Office Assistant /
Receptionist
Main job Function : • House keeping
• Data Capturing
• Marketing Properties on all Portals
• Maintain office supplies by checking inventory
and order items
• Greet visitors and direct them to the
appropriate offices
• Conduct clerical duties, including filing,
answering phone calls, responding to emails and
preparing documents.
• Perform accounting task, Including invoicing
and budget tracking
• Schedule meetings
• Provide administrative support for directors
•Assume responsibility for maintenance of office
equipment, including computers, printers and
Laptops
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Name of Firm : Corporate IT Placements
Period of Employment : 2019-02-11 to 2019-04-08
Position : Administration / Office Assistant / Receptionist Main job Function : • Data Capturing
• House keeping
• Maintain office supplies by checking inventory and order items
• Greet visitors and direct them to the appropriate offices
• Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing
documents.
• Perform accounting task, Including invoicing and budget tracking
• Schedule meetings
• Provide administrative support for directors
• Generate memos, emails and reports when
appropriate
• Assume responsibility for maintenance of office
Reason for Leaving : Retrenched
Name of Firm : City of Cape Town
Period of Employment :
2018-08-01 2019-02-11
Position : Administration/ Accountant Assistant
Main job Function : • Records Management for EPWP weekly staff
• Checking new staff contracts
• Human Resource Data Capturing
• Filing
Reason for Leaving : Student Contract.
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Name of Firm : Gourmet Coffee roasters
Period of Employment :
2016-04-03 30-05-2018
Position : Administration/ Accountant Assistant
Main job Function : • Daily Processing of bank statement on cashbook
• Capturing Customer bank statement (Pastel) Weekly capturing and processing of wages
• Daily Invoicing customer invoices
• Follow up on customer payments
• Daily cash up for 2 companies Counting of cash
• Assist Walk in clients
• Daily filing of supplier and customer invoices
• Assist customers with statement queries and account queries
• Relief Receptionist lunch times
• Preparing supplier payment recons
• Reconcile Loan accounts
• Prepare monthly trail balance for Year end
Reason for Leaving : Better opportunities.
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Name of Firm : Affinity Advisors
Period of Employment : 2012-10-08 to 31-04-2016
Position : Administration/ Accountant Assistant
Main job Function : • Capture invoices
• Vetting of supplier invoices check if info on invoices is correct
• Process supplier invoices onto Pastel; process of bank statements; balancing bank recon
• Query invoice then follow up with customer or supplier regarding queried invoice ask to correct them
• Lease with inbound and outbound calls coming in
regarding to queries
• Processing of Directors credit card statements
• Capturing Customer bank statement
• Process Customer invoice
• Payroll
• Process time sheet on VIP Payroll, Print pay slips
• General Administration on request, Quotes, stationary and relief of switchboard
• All rounder
• Schedule of leave availability and leave taken as well as sick leave
Reason for Leaving : Better opportunities.
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Name of Firm : SED Printing Solutions
Period of Employment : 2010-07-10 - 2011-07-30
Position : Administrator
Main job Function : • Administration of Medical Aid member Cards
• Processing of new members, issuing and distribution of medical aid cards to members via courier or post
• Performed general administrative duties such as filing, faxing and photocopying of documents
• Received documents and parcels from courier
services
• Sorted and distributed mail to relevant staff
• Ensured office automation was well equipped with cartridges and paper
• Updated client details on the database
• Typed, scanned and printed documents as required Reason for Leaving : Retrenchment
Contact Person: : Faizel Brown – 021-***-****
Name of Firm : Ntirho Business Consulting
Period of Employment : 2010-04-03 - 2010-06-30
Position : Receptionist / Administrator / Assistant Recruiter Main job Function : • Welcomed visitors at reception and established the purpose of their visits
• Notified staff of visitors at reception
• Arranged refreshments for visitors
• Updated and maintained telephone lists
• Ensured that reception and surrounding areas were well maintained
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• Signed documents received by hand or courier
delivery
• Responsible for signing of documents received by hand or courier delivery
• Responsible for the general maintenance of the copy and fax machines
• Captured CV's onto system
• Filed documentation and maintained filing system
• Sorted and distributed mail
• Scheduled interviews electronically in consultant’s diaries
• Coordinated diaries with regards to all meetings and interviews
• Performed any ad hoc business-related tasks when necessary
Reason for Leaving : Contract ended
Contact Person: : June Daniels – 086*-***-***
Name of Firm : Checkers
Period of Employment : 2009-11-02 - 2010-02-28
Position : Cashier/Packer
Main job Function : • Cashing up of customer goods
• Supervising other cashiers in the absence of the supervisor
• Responsible for handling money in the cash office
• Assisted with till packing
Reason for Leaving : Part time
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Name of Firm : Irrigaplas
Period of Employment : 2007-06-15 - 2009-10-31
Position : Receptionist
Main job Function : • Received and welcomed visitors at reception and determined the nature of the visit
• Notified staff of visitors at reception
• Signed visitors in at reception
• Directed visitors to the waiting area
• Operated switchboard
• Screened incoming calls before directing callers to the relevant extension
• Took messages and distributed messages accordingly
• Received parcels and documents from couriers and signed courier logbooks
• Notified staff of documents, parcels or post to be collected at reception
• Updated telephone extension list
• Assisted with general office administration duties as and when requested
Reason for Leaving : Part time during school holidays Contact Person : Carol Brandt – 021-***-****
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